Get matched with top pool builders and installers in Vail, AZ

"Our water level float broke so we called Paloma Pools. Within a day they were able to order a new one from Amazon and install it. I am so glad they were able to do it quickly because the water level was not right at all. "

"After meeting with 4 different pool companies on site, we are so pleased we settled on 1st Choice Pools. From the very beginning, the guidance, service, timely communications and commitment to their work was 2nd to none. Seriously. After meeting with the owner Daniel, his confidence and knowledge were undeniable. Contract signed, began working with Devin that week, lots of patience and advice getting us to an executable CAD drawing. Not pushy, really felt valued, Devin listened to our concerns / preferences and got us to a simple and geometric design we loved. The build went wonderfully, from excavation to pool fill – the program management and critical path was on point. In additional to the pool, we included two cement pours outside the coping to support a future grill and lounge area – fantastic workmanship. This review is about 10 months late, I share that because we recently had a minor issue – and without question, 1st choice returned and made it right without hesitation. Finally, a tip of the hat and the biggest thank you I can render to Estrella. Estrella was the front office interface, she was always 100% positive and professional. Her email / phone call response time was seconds not minutes and that is not an exaggeration. Responding to my questions on schedule, material inquiries, adjustments – Estrella was the liaison that brought it all together. Thank you, Daniel, Estrella, Devin and the overall 1st Choice Pools team – we are thrilled with the pool and will continue to highly recommend you to other future pool owners."

"My small pool and spa were leaking. I spent over $25k repairing walls and rerouting plumbing. That was ok for about a year but water meter kept running. Water levels dropping, I agreed to an estimate of $1700 more to repair. They had drained the spa earlier. Having not heard anything for 2 months, I tried to contact them. Nobody would answer calls nor email and so I left a message I would find someone else if they did not respond. They did not. I would have thought they would stand by their work and also place a customer who had spent so much money on the priority list. The maintenance company with whom they are somehow associated was awful, too. Don?t expect their pleasant demeanor to reflect their integrity. This is one disappointed ex-customer."

"Very well. They had the new heater installed within a couple of days of us accepting the quote. Super service."

"Todd was very professional and his quote was reasonable. The pool tile cleaning was completed timely and he did an excellent job. He kept me informed of the process from quote to completion and ensured I was happy with the outcome results. "

"Justin has been reliable and consistently professional. I have very little knowledge in how to manage my pool and where necessary he makes recommendations that allows me to simply enjoy the pool knowing that I can use it without fear of any problems."

"Silas did a great job in my yard, I hired him to help me clean up some weeds, and I was very pleased with the work! He arrived on time and was very communicative throughout the day!! I don’t have a pool but I recommend him to all of my friends and family who do. I know he’s a reliable business man, who does great work, 10/10 recommend!"

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"**Complaint Summary:** Poor Quality Work and Unresponsive Service from Arrowhead Deck and Pools - DO NOT DO BUSINESS with THIS COMPANY! **Complaint Details:** We hired Arrowhead Deck and Pools to resurface our kool deck for over $9,500, expecting a high-quality, long-lasting result. However, within months, a large chunk of concrete was missing, and cracks appeared all over the deck. When we finally got a response after over seven months, their "fix" was to fill the cracks with caulk and paint over them, leaving the deck looking old and patchy. Additionally, our calls to owner John Trice have gone unanswered, and we have been unable to properly communicate with their contractor due to a language barrier. This company uses contractors whom do not speak English so beware! The promised project manager was only present once to collect payment. Furthermore, the drainage issues we were assured would be resolved with wider and additional drains have not been fixed, as water still pools on the deck. Every time we look at our deck we are disappointed makes us sick that we spent this much money on a horrible deck that has all sorts of issues. Horrible customer service! Save yourself lots of headaches do not use Arrowhead Deck & Pools!! Our experience with Arrowhead Deck and Pools has been extremely disappointing, and we urge others to avoid using their services."