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"EV Clients Beware – Is the minimal savings worth it in the long haul? I want to share my experience with Legacy EV so other EV owners can avoid the stress, wasted time, and financial headache I’ve endured. What looked like a promising purchase has turned into weeks of frustration, misleading promises, and an outright refusal to take responsibility. The Product Failure I purchased a Tesla Universal Wall Connector from Legacy EV. Almost immediately, the unit began failing intermittently — sometimes charging, sometimes not, with error codes like a blinking blue light appearing randomly. Despite having a licensed, bonded, and insured electrician (the same one who installed it) return multiple times to confirm the installation was correct, the issues continued. This was clearly not an installation problem. The Runaround Legacy EV claimed that help would be “readily available” and that a full refund would be honored if the product was defective. Instead, I’ve been met with endless voicemail prompts, unreturned calls, and English-speaking representatives who are nearly impossible to reach. When I finally did get through, I was told to contact Tesla, who then redirected me to GMC, who — unsurprisingly — refused to help since it’s not a GMC product. Misleading Sales Practices When I asked directly who owned the company, President and Cofounder Mavrick Knoles didn’t disclose his own role — only for me to later find out the truth. This lack of transparency, combined with false assurances about refund and support policies, raises serious ethical concerns. The “Options” They Offered Were Insulting • File a warranty claim with Tesla • Return it with a restocking fee (despite being told a full refund would be honored if defective or was not working properly with a non Telsa EV) • Buy another unit from them (why would I when the first one was a disaster?) The Reality Legacy EV’s business model seems to hinge on dodging responsibility and making customers jump through hoops until they give up. I have detailed documentation, photographs, and time logs of every interaction, and I am now pursuing complaints with the BBB, the Arizona Attorney General’s Office, local news outlets, and preparing for legal action to recover my costs and damages. If you value honesty, timely customer service, and getting what you paid for, do NOT trust Legacy EV. The small initial savings are absolutely not worth the nightmare that may follow. #LegacyEV #EVCharging #ConsumerWarning #BadBusiness #EVOwnersBeware #TeslaChargerFail"

"Gabe was AMAZING! Very knowledgeable and professional. I appreciated the integrity as I was previously told I needed a lot of work done and he explained why it would be redundant."

"John Ovalles did a great job troubleshooting and fixing the electrical issue. Much appreciated"

"It all went very well but was very expensive."

"My wife & I recently experienced a problem with one of our home's exterior GFCI duplex outlets (Ground Fault Circuit Interrupter). As it turned out, we had two (2) GFCI's on the same circuit when we only needed one (1). One unit was replaced with a regular duplex outlet leaving just one (1) GFCI to protect the circuit which is as it should be. This was tied into our pool equipment panel and protected by an internal 20amp circuit breaker. There were a few other issues as well but the primary purpose of this "review" is to let others know how we feel about the service that we received from Mr. Electric. Our experience was, in fact, a very good one and the electrician, Robert F., was a pleasure to work with as it turned out. He was willing to listen carefully to our description of what we had experienced and then took the time to explain the possible causes prior to his actual trouble shooting. When he saw that I took an interest in learning the basics, he also took the time to explain what he was doing & why which proved to be an extra-added benefit. Robert has been in the business for some 25 years and his skill & expertise were equaled by his attention to details as well as a genuine concern for this customer's inquisitive mind. This was, in fact, our third experience with using Mr. Electric in the same home as on two other separate occasions I had outlets & switching installed in our garage/workshop area for both our garage door opener as well as power & a switch for my workshop lighting. Our other experience was when we needed a difficult to reach ceiling fan installed which also required some work in the attic to run the wiring. In each & every situation the work was performed by professionals who knew their trade & then some with outstanding overall performance & service as the end result. If you are in need of having electrical work performed in your home or business, we highly recommend Mr. Electric's service hands down. We will definitely use them for all of our future electrical needs without hesitation. Thanks to Mr. Electric & Robert F. for such outstanding service! Steve & Nancy M."

"They came out and fixed our problem quickly, they charged me 1850.00 to change 6 fuses .i was out of town so I couldn’t do it myself. These fuses cost roughly 30.00 each, I believe they took advantage of our desperate situation.they did the same for the rest of the mall also , someone stole our electric disconnects so I called on behalf of the mall , they charged everyone else roughly 4800.00 to add the stolen fuses . This is not a company that is part of the community, terrible business practices with the gouging.. there was also spares in the bottom of the box and they took them and charged the others for new ones"

"Ron is truly a professional and we are so happy with the wonderful job he did for us. We needed 4 ceiling fans and 3 pendant lights installed in our new house. They look absolutely beautiful. We will be happy to recommend him to our new neighbors and anyone who needs help with electrical work. We will definitely be calling him again."

"Albert and his daughter were super professional and came right in and got straight to work! They went above and beyond to get the job done. I would definitely hire them again and recommend them to family and friends!"