Get matched with top humidifier repair pros in Washington DC, DC

"Very quick to respond and knowledgeable."

"I do not recommend this company. I called them to fix an issue with my range hood exhaust. The technician charged a diagnostic fee of $95 and then said the switch was not working, which was a small component. The total charge was $391. The technician spent hardly 10 mins and charged a lot. After exhaust repaired, the house was empty for some time, and when the tenant moved in, they found that the exhaust was not working. I called the company again, and they told me that the motor was not functioning. During the first visit, the company didn't check everything; they only fixed a small component and charged a lot of money."

"The technician was quick to visit and did a full inspection of my appliance. He followed up with a quote to repair the unit. I am most likely going to replace the unit instead."

"Came for routine maintenance and estimate for a humidifier. The customer service was excellent, from scheduling to the job itself. Glad I found them and expect to now be a long term customer."

"Need to replace appliance"

"Pretty good, done a good job,"

"He was prompt. Did an excellent job and great communication."

"Joe was clearly very experienced with knowledgeable about old row houses like mine, and he gave me a ton of confidence in his professional opinion. His quote was also very affordable, and we are happy with the work his guys did installing a new central AC system in our home."

"Summary: Company charged me $1000+ for 2 separate service visits that did not fix my AC unit; technicians and Operations Manager are not truthful about work done; Operatiins Mngr will tell you find another HVAC company when you express dissatisfaction ….I contacted Glenmont Heating and Air Conditioning since my AC unit was not dispensing any cold air. Thermometer was set to 68° however the unit temperature was reading 77-80° (note this was the week of extreme heat wave). On 21Jun2024: Glenmont technician Roderick performed a service call. I spoke to him via phone after the call to which he told me he added refrigerant to the system. This did not fix the issue and the unit continued to not dispense cold air with the thermometer reaching 77-80° despite being set to 68°. I was charged $119 for this work. Operating Manager Tim Schindle is contradicting what the tech said and claims Roderick did not add any refrigerant. I again called Glenmont HVAC for a second service appointment. This technician claimed the coil needed to be cleaned. The second technician (Eric) then falsely reported on his report the unit temperature dropped to 68° when he left when I have photographic evidence showing the temperature in the high 70s. I waited about 24hrs as instructed for the thermostat to drop and it never did and the unit continued to not dispense cool air. I then called a supervisor (don’t recall name) who essentially told me due to the extreme temperatures everyone was experiencing HVAC issues and did not recommend any follow up service. I then had several back/forth emails with Operations manger Tim Schindler to notify him after 2 separate service visits, my air conditioning was not fixed. In the end he told me, and I quote “my system is old…we don’t know the maintenance history…it is best for both of us to find another HVAC company. He did however bill me $964 for the second service visit, which did not fix my issue. I ended up having to call another HVAC company who diagnosed the problem as a compression failure/ replaced the unit and now have cold air blowing. The second HVAC company did not understand why the 2nd technician from Glenmont Heating/Air Conditioning was changing coils and said this was not necessary to do. Second HVAC company showed me the reading of the compressor unit to which I could see no charge was registering, essentially the compressor was no longer working which was the root cause of my issue. In conclusion, I’m disappointed with Glenmont HVAC and feel they sent incompetent technicians who falsified their work. When I complained to the company and expressed my disappointment with their work (or lack there of) they told me to seek other HVAC company without fixing my AC unit but charged me $1000+. Poor business acumen and highly unethical company that needs to be held accountable for cheating customers and not performing quality work."

"I contacted FH Furr because my HVAC ( a Trane XV80) which is less than 5 years old had stopped working. Specifically, the indoor unit would not blow; the compressor worked just fine and was producing cold air. The technician, Jarib Badia, arrived at 10 AM and told me that the unit had a defective blower motor that was likely damaged by a power surge and that Trane would not cover the replacement because it was an Act of God. He then said I needed to spend 3000 dollars on a new motor. I reluctantly agreed to the repair because I needed the HVAC fixed even though the technician’s hypothesis that a power surge caused the damage appeared to lack any evidence. Nevertheless, the technician proceeded to spend 10 HOURS trying to fix the HVAC, even after he replaced the supposedly damaged blower motor. At the end of the day, he admitted that he didn’t have the unit completely fixed but that he was able to get the unit to cycle on low speed. He said he would need additional parts in the AM to completely fix it but that the unit was properly cycling. Nothing could be farther from the truth. After he left at 7:45 PM, I noticed that the HVAC blower motor was not turning off, even when the compressor shut off after the thermostat reached proper temperature. I turned the system to the “off” setting in hopes of getting the blower motor to shut off. This did not work. I now had an HVAC with a constant on blower motor. The only way to shut off the blower motor was to turn off the entire system at the circuit breaker. I immediately called FH Furr to tell them that their technician had totally botched the repair after charging me 3700 dollars and wasting 10 hours of my day. I was told that they could not send a technician until the morning and that a service manager would call me. I have yet to receive that phone call. So I now have an HVAC that is in worse than when the day started and I am out 3700 dollars. I need FH Furr to fix their botched repair or issue a refund."