Get matched with top humidifier repair pros in Falls Church, VA

"The repair work was well done. I had no idea it would take 2 people. The first quote was for a lower price but then they did not have the parts so I said OK to the more expensive option. But then they were not able to do the more expensive option so they went and got the part for the lower price option. But ultimately they charged me for the higher price option. I have called three days in a row and have not been able to resolve the price discrepancy."

"They charged $98 to come give me an estimate for swapping our a shower valve cartridge, which was fine, but the pricing they provided was completely unreasonable, $1,000. They were unwilling to provide any detail for the price. I ended up buy the part myself for $30 and replaced it in 30 minutes."

"I’ve been a loyal Snell customer for years, but this recent experience was deeply disappointing. After our AC failed in August, Snell diagnosed a leaking evaporator coil. We chose to replace the system through them, and the salesperson took time to evaluate the setup in advance. However, on installation day, the crew arrived without the correct ductwork and had to make adjustments on the fly. Unfortunately, the adjustments were poorly executed: • The Aprilaire humidifier was mounted on sloped ductwork rather than a level surface, contrary to manufacturer specifications. • The hole for the humidifier was cut inaccurately. • The drain line was left kinked in multiple places. Aprilaire support later confirmed the humidifier was not installed correctly and warned this could lead to water backing up into the system — a concern I had raised with the installers before they left. Despite multiple follow-up attempts, I received no meaningful response. I was told my concerns would be escalated, but no one followed through. This was a major investment, and I now feel I need to bring in another HVAC team to correct issues that should have been resolved from the start. I’ve recommended Snell in the past, but I can’t in good faith do so now after this experience."

"The Company is untrustworthy with their Prices. They offer no detailed Invoice, and their charges are A LOT more expensive than other Companies, to the point where I had to file a formal complaint with the BBB. Never again."

"Great service very prompt and easy to work with."

"I just warn other people about their scam like business tactic. They added up overhead charge (8% of labor cost) and whatever material they used to finish the job. So an upfront estimate they give you is only labor cost. Be careful before you hire."

"Not Recommended for Thermostat Replacement — Unreasonable and Unfair $700 Charge I do not recommend Glenmont Air Conditioning & Heating for thermostat replacement work. I was charged $700 for a simple thermostat replacement, which I believe was unreasonably high and unfair. I was under the impression that the quoted estimate represented the maximum expected cost only if the technician had to perform additional wiring or complex installation work. If you want to install an Ecobee or any other type of thermostat, you can simply YouTube the installation, which provides step-by-step instructions on how to unwire, label, and rewire to the new thermostat. For my installation, I was under the impression that additional wiring might be needed, but it turned out to be a straightforward swap of the old thermostat with a new Ecobee unit, a process that took only about 15 minutes. Despite that, I was still charged the full amount. The Ecobee Premium thermostat itself costs around $250, meaning they charged nearly $500 just for labor, regardless of how simple or quick the installation is. To make matters worse, the installation only comes with a 30-day warranty, which hardly justifies such a high price. I tried to communicate and explain that this charge was unreasonably high and unfair, but they simply said, “It is what it is.” If you’re considering a thermostat installation, I strongly suggest hiring a professional through Thumbtack, where qualified experts can do the same job for under $150 with transparent pricing and good service. I expected fairness, honesty, and reasonable pricing from Glenmont, but unfortunately, that was not my experience."

"While ABV was able to eventually repair my GE Profile counter depth refrigerator, it took a long time with a lot of trial and error, and was extremely expensive. It seems like the tech didn't know what he was doing, and diagnosed repairs that didn't need to be made. First, the tech diagnosed the problem as a bad control panel, which cost $2,400 to replace. That didn't fix the problem. Next, the tech guessed that the problem was the compressor control board and replaced that. To ABV's credit, they didn't charge me for the control board when that didn't turn out to be the problem. Finally, they decided that the compressor needed to be replaced, which cost $1800. That fixed the issue. Three simultaneous systems failures is highly improbable, and I strongly suspect that if the compressor had been replaced first, I would have avoided spending an additional $2400. I should have gone with GE's repair service first, but no availability for 2 weeks. ABV took 3.5 weeks to finally repair."

"Manny did a great job and was very chill about the parking challenges in our neighborhood, which I appreciate. "