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"as advertised"

"It was smooth and no issues."

"Called them to install a small vanity that I had purchased to replace a similer sized vanity in that spot. Connections were there but he had to leave and get another tail piece. Doors on vanity were not adjusted and handle on vanity was not installed. I was charged $550.76 for this work which took less than 2 hours (and included estimates for other projects, sic.) I had also wanted him to switch out older fixtures on a tub shower. He looked at it briefly and suggested I replace the tub ?. I said ok (I'm open to suggestions and money is not an issue) but then he looks and says he can't do it but an outfit like Tundraland might. ???? Duh? The plumber that I had in for recommendations before didn't see any problem switching out the faucet....and he didn't suggest pulling the tub and he DEFINITELY did not suggest using another company. I had also wanted information on converting a third bedroom into a bathroom. He didnt volunteer the info so as he was going out the door I asked him....too expensive, he says. Lol. He lost that remodel immediately. Thennnnnn....i received unsolicited text messages Saturday, SUNDAY, Tuesday, Wednesday ,and Friday wanting to know if I wanted to proceed. Huh? Proceed with what? I was still waiting for the RECEIPT! Requested the receipt, received the recept only to have the wrong service address on it. I texted back that despite using their services on and off over the past 20 years I would be using a different provider and to not contact me agaIn!!! Within 2 hours Hockers was calling me. ? Sooo we started out with 5 stars and subtracted one for their $250 per hour charge. Lost another star when he didn't install faucet on tub and suggested I contact another provider. Lost another star when he started walking out the door before he had given me BASIC info about converting a third bedroom into a second bath. Lost another star for 5 unsolicited texts before sending a receipt. Lost another star for calling me when I very clearly asked him not to contact me again. We're out of stars? That's too bad because I had more to say. I own and manage multi-family properties and can use a good plumbing provider. Hockers does not meet my needs and I won't be using them."

"The plumber came when he said he would and did a good job fixing my toilet and faucet. The cost of the toilet repair was reasonable, but I was surprised how much the faucet leak cost. It was $170 to replace two valve cartridges, which took about 15 minutes total. I thought that was high. But at least the faucet is fixed now and the job got done promptly."

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

"I called them on a Saturday morning and told them what was happening. They told me they would be there in less than two hours even though I told them they could wait till Monday. They showed up, diagnosed the problem within 5 minutes and had the new tank with them. They installed it and the whole process was done in less than an hour. They were very friendly and answered all my questions. The cost was less than I paid for the exact same problem I had at my Cottage about 2 years ago. Was very impressed with the service and their knowledge. Highly recommended."