GARY J BASTEN CONSTRUCTION CO

I thought I needed foundation work after I had a company install two new sump pumps as a precautionary measure, during an extremely wet time in Green Bay. The guy installed them improperly and I had water seeping in the bottom of my foundation that same night (btw it took him over five hours to install causing me great concern). He said it was a foundation issue although I’ve always had a dry basement. After tearing out wet carpeting and the walls (I’m 67)... Basten came out. In literally five minutes, Matt said the sumps were installed too high and flooded the drain tiles. In minutes he had his crew here and they installed the correct size sumps!!! No extra charge for an emergency, nor did they try to up-sale me, which as an older, single woman, easily could have happened!!! What honesty and professionalism!!!! Only took Noah and Hayden 45 minutes to install and not a drop of water since. Thank you!! Highly recommend!!!!

Quality of the work was good. Had to remind them to clean up the jobsite after they said they were done. Subs they used made bad solder joint and one drilled a hole through my pool filter. No one actually answers the phone at Basten's office. It's been a month since I sent my bills to them for the repairs/replacement of damaged equipment. We paid our down-payment and final bill immediately. Wish I was getting the same courtesy.

We love our master bath remodel. Denise, Matt, Noah, and Cubby were all very knowledgeable and professional. We wouldn’t hesitate for a second to hire Gary J. Basten Construction for other home improvements!

The work was accomplished quickly and efficiently.

Outstanding Job.On Time, In Scope and Under Budget. The work that they did for St. Matthew Orthodox Church was outstanding. I would contact them for your next project.

very well -- they were respectful of the surrounding plants, and the wall hasn't leaked since

We have been using Gary Basten Construction for a number of years now for projects around the house and at church. They are my “go-to” contractors for any project, large or small. In fact, I don’t even bother getting other bids as I know that theirs will be fair and honest. Matt always comes out to discuss the project, offering ideas to either enhance the project, or ways of saving money…and estimates are always free. Their crews have been extremely professional, and my wife loves the fact that they clean up after themselves! I have gone with “discount” contractors in the past…you know…the ones who do contract work on the side…and have been disappointed with the quality. With Gary Basten Construction, I never have to worry about whether the job will get done right or on time…and best of all…they stand behind their work!

I was very happy with the work. I so appreciated them taking the time to understand our problem and then taking the time and arranging the extra work to get done.