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Yes, you can replace the frame around a window by completing either a partial replacement or a full replacement. With a partial replacement, your window specialist will remove the trim around the window and replace or repair just the damaged portion. For a full replacement, your tech will need to remove the window, replace the frame, and then reinstall the window.

Sometimes, you can buy windows directly from the manufacturer, and it may be cheaper than buying through a third party or wholesaler. Manufacturers may also offer more options, including custom shapes and features, or better warranties if you purchase through them directly. 

However, some companies limit the ability to buy from them, especially if you need standard pre-fabricated sizes, so don’t expect this service from every manufacturer.

Casement windows can either be left or right opening, and every window manufacturer makes both so that you can choose which works best for your space. In many cases, you’ll want one left-opening and one right-opening casement window to sit on either side of a picture window or to act as the side panels in a bay window. Just remember that the direction is described from the curb. An FCL (from the curb left) hinges out to the left if you’re looking at the exterior of your home, and an FCR (from the curb right) hinges out to the right.

When your double-hung window upper sash keeps falling down, it means you could be letting out warm air in the winter or cool air from the AC in the summer. That means your HVAC system works harder to warm or cool the house, costing you extra on electric bills.

If the lower sash continues to fall down, it means when you’ve popped open the window for fresh air, it could slam shut. In addition to being inconvenient, this could be dangerous if you have small kids, children, or pets that like to hang out by the window.