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Last update on June 04, 2025

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Avatar for Aquarius Home Services
Aquarius Home Services
4.6(
260
)
Well Pump - Repair or Service

Serving Gordon, WI and surrounding areas

Approved

Super Service Award Winner

In business since 1987

Free estimates

Emergency services offered

"Its been six months since Aquarius Home Services installed our water softening and reverse osmosis sytems. We love having soft water for washing and bathing and knowing that our drinking water is safe to drink. As part the followup purchase contract Aquarius provides, today our technician, Nick Knapper, tested all the equipment to ensure everything was running properly. He answered all my questions, changed filters, filled the salt tank, and left additional salt. I couldn't have asked for more prompt, courteous, and reliable service. Thank you, Nick and Aquarius Home Services!"
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Water Softeners questions, answered by experts

The primary difference between a water softener and a water filter lies in what they remove from the water. A water softener is designed to remove hard minerals like calcium and magnesium. In contrast, a water filter has a broader effect, removing various contaminants above a certain size, which can include bacteria and other impurities.

To decide which you need, consider your goal. If you want to eliminate hard minerals, choose a softener. If you want to remove a wide range of contaminants, a filter is the better option. Filters are also generally less expensive to install. Depending on your water supply, you may need to install both for comprehensive treatment.

You should not use a water conditioner with a water softener because a water conditioner changes the chemistry of the water and causes the ion exchange in a softener to be ineffective. Choose a water softener if you have hard water or well water, and use a water conditioner if you need to remove certain contaminants.

If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks. 

That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.

You can decide whether you need a water softener or water filter based on how your bathing or laundry experience is. If you notice issues like limescale buildup, dry skin, or stains on dishes—all telltale signs of hard water—you'd likely benefit from a water softener. However, if your main concern is over chemicals or bacteria in your tap water filter, and not just comfort, a filter is a better option.

No, a water descaler won't descale pipes. The charged water running through the pipes may very slowly dissolve mineral deposits and hold them inside the water, but it's a very gradual process. If your pipes do need descaling, it's much better to get a local plumber to descale your pipes.

The Gordon, WI homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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