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Water Softeners questions, answered by experts

A good hardness level for drinking water can vary based on personal preferences, but an ideal level is 3.5 to 7 GPG. This means your water isn’t soft or hard. However, some people prefer the “fresh” taste from the minerals in hard water, while others like the smoother, “slippery” texture of soft water.

A tankless water heater should be at least 10 feet away from a water softener, although the pros you hire for water softener installation can help you determine the correct distance. These two units need to have some distance between them to prevent hot water from the tankless water heater from flowing backward into the water softener when it runs a regeneration cycle.

You can decide whether you need a water softener or water filter based on how your bathing or laundry experience is. If you notice issues like limescale buildup, dry skin, or stains on dishes—all telltale signs of hard water—you'd likely benefit from a water softener. However, if your main concern is over chemicals or bacteria in your tap water filter, and not just comfort, a filter is a better option.

A water softener removes minerals from your drinking water and can make your house water softer. These softeners are designed to extend the lifetime of your plumbing system while also making water safer and more palatable for drinking. Hard water, which is water with a heavy amount of suspended particles, can also cause hair damage, skin irritation, and buildup in your pipes.

While it depends on how complicated the unit and installation is, it takes two to four hours to install a water softener unit, on average. It might take longer if pipes need to be replaced. You should make sure the installation area is clear of any objects that might get in the way before you begin.

The Sandstone, MN homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.