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Water Softeners FAQs, answered by experts

Hard water isn’t necessarily bad for you. In some ways, it’s good for you. If you’re deficient in magnesium or calcium, hard water can give you a mineral boost that you wouldn’t get with soft water. However, this is where the benefits of hard water pretty much stop. Hard water can cause many minor inconveniences and lead to costly, premature replacements of your water-using appliances.

It’s unlikely that hard water on its own could cause substantial hair loss or damage, though it’s true that bathing in hard water can cause your scalp to feel itchy or flaky and might dull your hair’s natural shine. Using high-quality shampoo and conditioner or buying a whole-home water softener can decrease these issues.

A good hardness level for drinking water can vary based on personal preferences, but an ideal level is 3.5 to 7 GPG. This means your water isn’t soft or hard. However, some people prefer the “fresh” taste from the minerals in hard water, while others like the smoother, “slippery” texture of soft water.

Soft water is better for your hair. The minerals in hard water can dry out hair, make it brittle, and leave a film on the hair and scalp that may cause irritation. Hard water also doesn't rinse out shampoo and conditioner effectively, which can lead to product buildup that makes hair look dull and limp. You may also find you need to use more shampoo to get a good lather in hard water.

Yes, a water softener can remove scale deposits. According to the U.S. Department of Energy, after you add a water softener to your home, “gradually the softer water will dissolve limescale scale deposits and remove the problem entirely.” Installing a water softener—or water descaler—will also help prevent new scale deposits from forming.

The Drummond, WI homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.