Get matched with top heating and air conditioning pros in Durand, WI

"I wish I would have contacted them sooner. If you're like me and went with the bigger names before this company... it's NOT too late to switch. Bite the bullet and let Hurlburt go and use Comfort and Cooling! They communicate much much better than the other company. Ever since starting with Hurlburt it felt like they try to scam you in every way! Not this company. And during their visit they found numerous things that Hurlburt either completed missed, or was not interested in sharing with us. Will continue using this company going forward! 10/10"

"WARNING - make sure you get a fully price estimate up front before they begin to do work. I brought them in to work on furnace/AC unit/split AC unit servicing garage (based on a promotional price for the first two). It was found my split unit needed a recharge for coolant and I was told that it'd only be 5 lbs of coolant and that this would be priced by the pound (which was reasonable). The bill came and they tacked on a flat charge of $219 for the coolant (this is in addition to the $129 charge to look over the split unit). I felt baited-and-switched. I also contacted them about this, and the answer came down to "This is additional profit for us added onto your bill." Not pleased. At all. Particularly since the coolant in question costs approximately $6 per pound and they only used 5 lbs (one would assume that the $129 charge built in enough profit for labor/licenses/equipment due to the limited time spent working on the split unit. Apparently not). Comfort By Design does excellent work, and they do stand by their work, but just be VERY CAREFUL in finding out what they're going to charge you, particularly if something extra comes up when they're doing a job."

"From the initial assessment to the actual installation of our new furnace, AprilAire unit, AC and smart thermostat, Riley was professional, worked steadily, explained how the new system worked together, and paid attention to detail throughout the entire process. Highly recommend for quality work!"

"He did exactly what he said he would do. There were no surprises. I felt totally safe and secure letting him in my home. He always looked out for me as a customer and I really appreciated that."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"We had a french patio door and 11 windows replaced in our home in Stillwater, Mn. We were extremely pleased with all areas of the process. Although the project was originally planned for mid November and did not start until mid-December and the weather created a few issues, the project was completed in a timely manner once it was started. I was very pleased with our installation crew: Chris, Gabe and Tanner. They worked very hard, were very considerate and punctual. Our sales person, Chris, did an excellent job in explaining the construction and product, Marvin Infinity windows and doors. The QC inspector, Josh was extremely thorough. Very little work had to be redone but Josh made sure every scratch and defect was replaced. We were extremely pleased with the thoroughness of his work. Every member of the Lindus team was professional, polite, informative and respectful. We listen to Andy Lindus on WCCO radio and that was the reason we choose Lindus Construction. The cost of our project was high and more than I expected to pay but we are very pleased with the end result."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."