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Approved Pro
Approved Pro

Comfort by Design

Heating and Air Conditioning Service, Fireplaces, Electrical,

About us

At Comfort By Design, we’re more than just a service provider—we’re your trusted neighbors dedicated to transforming your home into a true sanctuary with solutions tailored to your unique needs. For over 30 years, we’ve been delivering exceptional heating, air conditioning, geothermal, fireplace, and electrical services, ensuring your home stays comfortable, safe, and efficient all year long. Our mission is to deliver "Your Comfort, Your Way," backed by an unwavering commitment to customer satisfaction. Our certified expert technicians take pride in providing innovative and efficient solutions using the highest quality parts and equipment, ensuring lasting performance and reliability. With fair and transparent pricing, there are no surprises—just honest, dependable service you can trust. Plus, with our same-day priority service, we’re there when you need us most. When you choose Comfort By Design, you’re not just hiring a service provider—you’re partnering with a team that values your comfort as much as you do. Whether it’s an emergency repair, routine maintenance, or a new system installation, you can rely on us to deliver expert service with integrity, every time.

Business highlights

Veteran owned and operated
Emergency services offered
34 years of experience

Services we offer

Service and installation of HVAC equipment, leading designer and installer of Geothermal Heating and Cooling, air conditioning, boilers, furnaces, wood boilers, solar electric, solar thermal, fireplaces, electrical, generators and air duct cleaning.

Services we don't offer

Comfort By Design does not provide chimney services.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5% off for seniors, restrictions may apply

Accepted Payment Methods

  • PayPal
  • Financing Available
  • Check
Reviews
4.769 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
0%
2
6%
1
0%

Filter reviews by service

Showing 1-25 of 69 reviews
Bryan P.
Jun 2020
4.0
Heating and Air Conditioning Service
$600
WARNING - make sure you get a fully price estimate up front before they begin to do work. I brought them in to work on furnace/AC unit/split AC unit servicing garage (based on a promotional price for the first two). It was found my split unit needed a recharge for coolant and I was told that it'd only be 5 lbs of coolant and that this would be priced by the pound (which was reasonable). The bill came and they tacked on a flat charge of $219 for the coolant (this is in addition to the $129 charge to look over the split unit). I felt baited-and-switched. I also contacted them about this, and the answer came down to "This is additional profit for us added onto your bill." Not pleased. At all. Particularly since the coolant in question costs approximately $6 per pound and they only used 5 lbs (one would assume that the $129 charge built in enough profit for labor/licenses/equipment due to the limited time spent working on the split unit. Apparently not). Comfort By Design does excellent work, and they do stand by their work, but just be VERY CAREFUL in finding out what they're going to charge you, particularly if something extra comes up when they're doing a job.

Jay H.
Dec 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They scheduled the work quickly and resolved it promptly. Costs are fair and would definitely work with them again.

Jeff G.
Oct 2018
1.0
Fireplaces
SORRY, CANNOT CHANGE THE "F" AFTER CLICKED, BUT NOTHING TO RATE. NO REPLY. AS A REAL ESTATE BROKER OVER THE LAST 24 YEARS, SINCE "MEMBERS" CAN BE ANYONE WHO PAYS, I DO NOT RELY ON ANGIE'S LIST. THIS WAS MY FIRST TRY TO CONTACT SOMEONE. IT WAS THE ONLY VENDOR OFFERED.
Response from Comfort by Design
"[Member Name Removed], we apologize for this confusion, however when reviewing our leads in the Angie's list system, you are not listed therefore we did not get your request."

Thomas D.
May 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$95
After reading all of the horror stories people tell about HVAC companies, I feel a little out of place writing a raving positive review about the company I do business with. From the call to schedule a service to the salesperson helping us decide which stove best fits our needs to the technicians who install or service our equipment, every contact with Comfort by Design is like living in a commercial where everything goes right. The company always lives by its quotes, the technicians always go beyond the expected, and for the first time in my life I am not tempted to do the work myself to avoid the hassle and disappointment when the work isn't done well, quickly, or for the price I expected. If they keep this up, I won't know how to do anything for myself in a couple of years.
Response from Comfort by Design
"[Member Name Removed], THANK YOU SO MUCH for the amazing review! WOW! We strive to be the best at what we do and it'[Member Information Removed] so nice to hear from fantastic customers like yourself! Looking forward to many more years of service....so you won't have to do anything yourself. :)"

Laurie A.
May 2018
5.0
Heating and Air Conditioning Service, Fireplaces
Yes, I recommend this pro
Excellent! We would definitely recommend!
Response from Comfort by Design
"A HUGE THANK YOU [Member Name Removed] for leaving us a review! We appreciate the kind words and you taking the time to recommend us. I'll pass the word on!"

Robert S.
Nov 2017
5.0
Plumbing
Yes, I recommend this pro
$400
Professional, knowledgeable, prompt. Great service.
Response from Comfort by Design
"Thank you [Member Name Removed] for taking the time to leave such kind words!"

Tamson S.
Nov 2017
5.0
Heating and Air Conditioning Service, Gas Log Service + 1 more
Yes, I recommend this pro
$2,000
Excellent. We've been using this company for the past 7 years and have always had a good experience.

Nikki E.
Nov 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,300
It went as planned, very good workmanship.

Fernando F.
Aug 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$200
Awesome, punctual, ethical.

Sheila H.
Apr 2017
5.0
Fireplaces
Yes, I recommend this pro
It was great.

Geoffrey L.
Feb 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$14,000
I have had no issues with the quality. They are probably the best person I have ever had from a contractor's perspective to come out.

Russ B.
Dec 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$150
They are absolutely top notch. They do a wonderful job. We never call anybody else.

Daniel S.
Dec 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown

Robert C.
Nov 2016
2.0
Fireplaces
$3,400
The removal of the old stove and the install of the new wood stove was done well, they were careful not to damage the floors or walls. But the pipe from the new wood stove to the chimney vent on the wall has gaps in it. At 3 joints there are 1/4" to 1/2" gaps between the pipes. So when you are lighting the stove unless you burn it very hot you get smoke back up filling the basement. And a day after you let the fire go out the whole basement reeks of smoke for a couple of weeks. I can feel air leaking out of the pipe. When I contacted them they said the problem was not enough air in the house so they had me try opening a window, but that dosen't really solve the problem. After multiple calls to their office they finally sent someone out to look at it, but the appointment was rescheduled by them a couple of times. When the tech from their office looked at the stove he said it looked like a problem and they would sent someone to fix the pipe, but later they called back and said nothing was wrong. Now I don't disagree that our house may have negative pressure making it hard to get a fire started, but I am sure the pipe from the wood stove to the chimney should not have any leaks. I can fit my fingers in the gap in the connection from the stove itself to the pipe going to the chimney, this can't be right. I am very disappointed with the service provided by Comfort by Design, I will never use them again and recommend everybody else look for a different vendor also.

Patrick S.
Sep 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,700
Great job, done in less than 4 hrs!

Bob S.
Sep 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown

Patti W.
Aug 2016
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They were the installers when the system was built. It was good. The workers and the staff are excellent.

BOB S.
Jun 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$50
It's 8 PM, 80 degrees outside with the same for humidity, and I noticed that the temperature in the house is getting warm. After doing some troubleshooting, I found out the compressor for the A/C had shut off. I called Comfort By Design's emergency number and within minutes the technician that was on call, called me back. He explained that since the outside temperature was dropping to the 60's that evening, that maybe we should wait until morning to perform a repair, IF a suggestion he made did not pan out. So come morning, the compressor was still not working, I called their office at 7:15 and scheduled a technician to come out. Being that it was starting to get very warm and the calls were coming in, I figured that it would be late in the afternoon. To my pleasant surprise, they were at the house by 8:30, and 15 minutes later they had it fixed (it was a relay that needed to be reset). I was very pleased with the response and the quickness in which the problem was solved. I will continue to use them for my heating and air conditioning needs.

Lloyd V.
Mar 2016
5.0
Heating and Air Conditioning Service, Fireplaces
Yes, I recommend this pro
$5,000
unknown

David S.
Nov 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
A great experience from a terrific team. After we were told by our (now past) HVAC company that we needed a new furnace, I called Design by Comfort for a second opinion. When I called their office, the woman I spoke to understood my situation immediately and had their team on my doorstep at 8:00 the next morning, on the dot as scheduled. Their service specialist took apart the furnace inspected it and showed me by video the heat exchanger that our original contractor told me was bad.
Based on his very thorough examination, we knew that the furnace did not need replacement.
Obviously, the first company did not tell us the truth about the condition of our furnace so as to sell us a new one even though it was not needed.
The Design by Comfort team was honest, professional, and highly responsive. They saved me thousands of dollars. When the time comes, and it always does, for us to get a new furnace, they will certainly get our business.

Thomas D.
Jul 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$200
This company appears to be intent on damaging the poor reputation of plumbers everywhere. I sent  Comfort by Design an email through Angie's List on Sunday, the day before what was projected to be (and was) the hottest day of the summer when I'd discovered the A/C in our new home didn't work. I meant to take care of this all spring and early summer, but we had a mild year and this was our first summer in this house which meant I have more than enough to deal with without looking for problems. I didn't expect an immediate response, let alone a call first thing Monday morning saying the tech would be at our place that afternoon. 
There were more than a few things wrong, but he kept at it until he had it working and left us with a cool, comfortable home and a bill that was about half of what I'd expected. This is the third project I've used  Comfort by Design on and they have performed beyond my expectations every time. I can not recommend this company strongly enough. Whoever is doing the hiring for  Comfort by Design's field techs is an expert at the job and deserves a raise, as do all of their techs. 
Thanks for your great service and for making our new home more comfortable (by Design?).

Heidi D.
Jul 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$6,000
I had an EXCELLENT experience with Comfort By Design (Hudson location) starting with Aaron who came out to give me a quote on replacing my Furnace/AC to the guys that installed it all. Aaron thoroughly explained all of my options and provided me an estimate right then and there.  He communicated with me very promptly on any questions I had when I was deciding what to get. Everything he said (quietness, quality, what was included in the price, etc) was exactly what he promised. The guys who installed it both knew what they were doing, were very professional and cleaned up everything as if they were never there. They also were there exactly when they said they would be.
Comfort by Design is very reasonable and left me feeling good knowing what I spent my money on!   My only regret is wasting time getting 3 other quotes.  STRONGLY RECOMMEND!!!

Thomas L.
Apr 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,200
unknown

Richard O.
Mar 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$225
unknown

Jane D.
Jan 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$150
Curtis cleaned our gas fireplace thoroughly, leaving the surrounding area just as clean.  He was courteous and professional and answered all my questions completely.  I greatly appreciate his service with this new-to-us appliance.
Showing 1-25 of 69

Licensing

Bonded

Insured

Licensed*

Trade License Number

EA649661; 1213927

Trade License Expiration

10/09/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Comfort by Design is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 4:30 PM Tuesday: 7:30 AM - 4:30 PM Wednesday: 7:30 AM - 4:30 PM Thursday: 7:30 AM - 4:30 PM Friday: 7:30 AM - 4:30 PM Saturday: 10:00 AM - 2:00 PM Sunday: Closed

Comfort by Design accepts the following forms of payment: PayPal, Financing Available, Check

Yes, Comfort by Design offers free project estimates.

Yes, Comfort by Design offers eco-friendly accreditations.

No, Comfort by Design does not offer a senior discount.

Yes, Comfort by Design offers emergency services.

Yes, Comfort by Design offers warranties.

Comfort by Design offers the following services: Service and installation of HVAC equipment, leading designer and installer of Geothermal Heating and Cooling, air conditioning, boilers, furnaces, wood boilers, solar electric, solar thermal, fireplaces, electrical, generators and air duct cleaning.

Comfort By Design does not provide chimney services.