Get matched with top well and pump technicians in Startup, WA

"Incredible. Called them up and within 30 minutes they were leaving another job and at my house. They checked everything out (everything was fine, i was just freaking out) explained to me how the pump works, and offered me a Mitigation reference for some possible seepage issues. If i indeed have plumbing needs for ANY REASON going forward, i am using these guys. Top notch."

"I hired Alex from Pete’s Plumbing to do A LOT of work for us, and boy, am I pleased! We bought a rustic cabin, with no water line, drainage, vents, etc. for most appliances (including a dishwasher, washer/dryer, and fridge). He installed the plumbing and ventilation systems for ALL THREE appliances, and also fixed a leak in our sink. Not to mention he fixed a problem we had assembling the pipes for a new bathroom vanity. FINALLY, Alex assembled and built out the plumbing for an extremely large and cumbersome dog bath in our basement, as well as found specialty parts that the bath required. I could not be more pleased with his work, and we will 100% be hiring Pete’s Plumbing again in the future."

"During periodic heavy rains we sprung a leak in our basement wall. I called Perma-Dry because both Angie's List and a plumber recommended the company, and I do not know the first thing about waterproofing a home. I scheduled a date and time for a salesperson to inspect the basement and provide me with an estimate. Mark was friendly and professional, and in his estimate he wrote that a sump pump may be required. What he did not elaborate in his inspection is the sump pump requiring GFCI, a term he wrote on the estimate but did not explain during the inspection. I am not an electrician and I have already established I do not know the first thing about waterproofing. What I came to learn during the scheduled work is that a) the crew confirmed a sump pump would be required, and that b) GFCI means a dedicated electrical line for the sump pump. We have a warbox-style home from 1942 and there is only so much we can do to the existing structure. Our washer and dryer are in the basement and now our washer will share an outlet with the sump pump, and I'm going to hope for the best. The work crew is nice but they do love to get animated about the work they are performing. I'm fortunate to work from home today and participate in phone conferences on mute so my colleagues didn't have to hear "BULLSH_T" being exclaimed loudly. Bonus use of the n-word when they returned from lunch. What would have been immensely helpful in the original inspection is Mark explaining, "We should check to see if you have the necessary electrical setup for the sump pump, otherwise you will need to hire an electrician and that could run $600." When I had Mark in our basement I was trying to think of every possible question to ask him before agreeing to an estimate and scheduling a service appointment. Where I failed in my exercise is that I didn't know the questions to ask during the inspection, and now the crew is installing a sump pump that I cannot reject because it's the only way I can achieve the goal of waterproofing the basement. A quick email to the company did not feign a reply from anyone other than a follow-up call with Mark who, professionally, explained he did his part to address his due diligence in the estimate to cover liability for the company. I explained to Mark that since I do not know the first thing about waterproofing (established) I did not know all the right questions to ask, and I am now having to authorize $825 for a sump pump in hopes that I don't need to hire additional servicemen to confirm the work is complete. The conversation was moot aside from him understanding my frustration. If you are a homeowner like me that is unfamiliar with waterproofing and home electrical, be sure to ask the salesperson if your home is properly set up to accept a required sump pump, or if you will need to schedule an electrician to wire your home ahead of the waterproofing work. If you are a homeowner like me that is unfamiliar with waterproofing, make sure you ask your salesperson for visual examples of the sump pump so you can adjust any configuration of storage solutions you had in your basement that must now be reconfigured due to the size of the pump and the space it will occupy. Because you don't know if there is more than one option for the sump pump (there isn't on the day of work). You can, however, hope the crew will not cut into existing pipes and do their best to work with the plumbing. FYI: the warranty offered for the drain system DOES NOT apply connection to an existing non-company installed drain line. Meaning that the sump pump required for completion of work is not covered by the drain system warranty when the crew connect it to your existing plumbing. The crew finished ahead of schedule and I was shown the results. The poured concrete will take 3-4 days to thoroughly dry; we can move our washer back at that time and reinstall all the hoses. I wish I would have known in advance how long it would take for the concrete to be dry but I guess that, too, was a question I was supposed to know to ask. The sump pump is already plugged into the wall socket but we'll need to rely on the battery powering the sump pump control box because we don't have another outlet to spare for the second plug. If we didn't have that outlet at the ready, I would be back on Angie's List looking for an electrician and I wish Mark would have had a checklist at the ready to make sure all of this was addressed before the crew tore open the basement floor with a jackhammer and then concluded a sump pump was necessary. The purpose of Angie's List is to reduce the risk of "Buyer Beware" for consumers, yet here is a business model that penalizes consumers because they don't know the questions to ask. I hope my experience will save you from a similar situation so you're not left frustrated with a company's reply being "I understand" on repeat."

"Everything went extremely well, from scheduling the appointment, to Greg's timeliness in showing up and completing the inspection as outlined. He was friendly but professional and quite clear in his explanations regarding the findings. He answered all our questions and invited calls if we had any more. I highly recommend him and of course would use him again in the future."

"Our company recently switched to Danika for all of our job plumbing repairs/installations. They've been prompt and on time to every appointment. All of our customers have been very happy with their plumbers on site as well as their workmanship. We will continue to use them as much as we can on all of our jobs for their amazing customer service to our clients."

"Eugene and his family did a great job with the house. Totally reasonable price and very fast and efficient. Would use them again and recommend them to anyone else as well."

"I had taken advantage of an outdoor faucet repair deal for $99. But when they came they said there was an extra charge because the faucet pipe needed to be accessed from inside the wall. This made no sense to me, since all faucets are connected to pipes in the walls of a house. I felt that the ad was not adequately and fairly described. I felt a little taken, so I declined the service."

"It went very well, with the assigned work completed on the first visit. Complications, no fault of the workmanship, did come up and they returned promptly and were successful in solving the issue. I enjoyed having them come again!"

"James recently replaced a 50 year old furnace that was built into our tight crawl space. James removed the old furnace, and worked well into the night customizing the new furnace and ducting to fit into the space. It was a challenging job, and he worked very hard and thought out of the box to get it done. He did a great job and we were impressed with his knowledge and skill. James has also replaced our water heater and removed and replaced our old galvanized pipes in the past. We like him, trust him, and will continue to use James and Trusted Plumbing and Heating in the future! Highly reccommend!"

"On time and on budget- Surprised that's not part of the rating system here! My husband and I are elated with the work Palm did for us. I've always been a skeptical person, and when it comes to hiring someone to do work in my personal space, I also become apprehensive. So It was a massive relief to meet with Yonatan. He is convivial and highly competent in his craft. He listened to what we wanted, asked all the right questions, gave us a quote, a timeline, ensured we bought the right materials, and was in constant communication with us. The oversight and execution on this project was seamless. The scope of work entailed tearing out a shower, old vanity, demoing walls and floors, removing and replacing toilets, wiring, painting, tiling walls and floors, putting pocket shelves in, installing lights and hardware - in TWO weeks (a powder room and main bathroom). In the middle of it, we asked if the guys could paint the interior of our loft as well. The obvious answer was 'yes', but the surprise was that it made no difference to two-week time frame. Having made ourselves scarce for that time, when we got back, Yonatan met us at our place, gleaming with pride. He walked us through all the work we had agreed to and called out very small things his crew did in the few days following. Did I already say we are elated with the outcomes? The place is amazing and feels new again!"