Palm Construction and Remodeling Inc.

very satisfied with their job!

*Pros:* Laborers were professionals and each one does the work perfectly. So 5 stars to the Laborers. Finished work in 10 days which is amazing. See pictures on Yelp and Google that cabinets/countertops are great but overall kitchen remodeling was not completed *Cons:* 1.) Aggressive sales team. We wanted only to add additional cabinets and ended up with Kitchen remodeling at 4 times the original planned budget. An analogy could be that the team will sell you a Porsche when all you wanted was a Honda. The problem is you would never know the true cost as I never wanted a kitchen remodeling. However the sales team would make you sign the contract and make you pay 10% down payment that very day. Please see other comments in Yelp, Google and BBB to understand I am not exaggerating 2). Finished cabinets and countertop is top notch but the state of Kitchen was left very unpresentable. Kitchen remodeling needs to be complete 3) Asking for 90% of payment when the cabinets and counters are placed but not all work complete esp with broken torn down walls. This is because when the contract was authored the conveniently authored it this way. I politely declined and the team accepted, yet should have never even asked for 90% payment when the work is not completed. 4) Unclear statements - We spoke about backsplashing & the Sales team quoted under $200. Yet was not very clear in contract. While I agreed to paint, back splashing was conveniently removed from contract and as end customer I am not the expert in all these contract. So I felt scammed when I later found that it costs $2000 as labor cost is high 5) False promises - Stated will collect the final payment after confirming everything was satisfactory. Yet left with unfinished partial drywall but I did pay as signed in contract and never delayed payment except when work was uncompleted. I am not just a complaining customer but still wanted to register my dissatisfaction and educate other customers. Once again cabinets and countertop are great but overall kitchen is unsatisfactory. Please see pictures in Google and Yelp

I had a relatively small job. They decided to bid over the phone with pictures. When they finally came to do the job they ended up charging me double because it was not bid correctly... Of course I was told this halfway through the job so I ended up having to pay double what I intended on paying to get it done. The guys that actually did the labor did a good job, but being told that they either need to stop halfway through or get paid double rubbed me the wrong way.

While we ultimately got a nice deck it took a lot of time, effort and aggravation to get there. Despite being the most expensive bid we got we chose Palm Construction because they were highly rated with good reviews. Unfortunately we encountered several issues. The first is that when the salesman came out he showed us beautiful pictures of window framed decks with lovely miter joints which is what we thought we were getting. He didn't actually look closely at our deck. As it turned out, since we were not doing a rebuild, miter joints were not possible in all but one corner. The second issue was that the cedar purchased to rebuild our railing was poor quality. We did not get a chance to inspect the wood before it was installed and painted There were many gouges and it all needed a good sanding. The gouges were filled in with putty. When we complained how rough the balusters were we were told that's how the wood comes and no contractor would sand it first. That may be true but it was ugly and, in the case of the stair railing, a hazard. After showing the railing to the supervisor it was replaced with better quality wood but Palm Construction refused to sand or replace the really rough balusters and threatened us with legal action if we did not accept them. The third issue was that the crew used screws that were too long and then cut the excess off. They damaged some existing wood in the process. Palm Construction replaced the damaged wood and used decent quality. The fourth issue was that four of the Trex boards were damaged. The crew didn't notice and installed them anyway. Palm Construction replaced these boards without complaint. The fifth issue was that two of the miter jointed on the deck railing were not lined up. Fortunately for us the site foreman brought the crew back. He had them come back fix the miter joints and sand and repaint the worst of the balusters but just for the side that faces into the deck. After reading our comments on the project sign off sheet a woman from Palm contacted me and asked if there was anything Palm could do to improve things. Since the project was finished we said all we could think of was a partial refund. I was told she had to discuss it with her manager and would get back to me on Tuesday. Several days after Tuesday she contacted me and offered a rather small amount as compensation. In exchange we would promise not to post a poor review. We did not accept.

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My new deck is so beautiful thanks to Liroy and Palm Construction. I hired them because I already heard great things about them and they also gave me very competitive price. The project went OK, was finished quick and on time and quality is excellent. Overall it was a great experience and I would highly recommend Palm Construction!

Palm Construction recently replaced roof on my house and it was a great experience to work with Lee and his well organized team from Palm Construction. They did excellent job and my roof passed inspection with no issues. The quality of work and materials is excellent and my new roof looks fantastic. Also my whole house looks mush better now. Thanks!

I'm so happy I found this contractor, actually my friend recommended me Palm Construction on my roof replacement. The project manager, Lee, and his team arrived on time, early in the morning and they worked hard every day from early in the morning till the dark to finished quick as possible. The project was finished in a timely manner and quality is great. My new roof looks amazing and it passed inspection without any issues. Highly recommended company!

I was looking for a reliable contractor to build a deck. After I interviewed several recommended contractors, the best solution came from Palm Construction. Liroy and his team did excellent job, they were quick, clean and professional. They worked hard and finished on time and my new deck is top notch. I can't recommend enough this contractor!

Thank you Palm Construction, my new deck is so beautiful and well built. Ray and his team were great to work with, always on time, totally honest and very helpful. Palm Construction is very professional company and I highly recommend them because my experience with them was awesome!

My good friend recommended me Palm Construction on my roof replacement. I also contacted some other recommended roofing contractors and offer from Palm Construction was very acceptable. Lee and his crew started roof replacement soon after we signed a contract. Lee was very professional, honest and helpful. His crew kept working area clean as possible and they finished my roof quick and on time. The roof passed inspection and it looks great. I would highly recommend Palm Construction!

Great roofing contractor! Palm Construction recently re-roofed my home and I am very satisfied with the quality of work and also with price. Roy and his crew were quick and they finished this job in a timely manner and cleaned after themselves. Overall, it was excellent experience and I would highly recommend Palm Construction!

I received 4 quotes on my roof replacement and the best quality-price ratio came from Palm Construction. Liroy and his team did excellent job, it went so smooth, I didn't expect that but they are extremely professional and well organized team. The final product is excellent, my new roof looks fantastic and it passed inspection easily. I can't recommend enough Palm Construction for any roofing work!

Palm Construction built a new, beautiful, high quality deck for me at very reasonable price. I am so happy I went with this contractor because it was the best experience I have ever had working with some contractor and I worked with many of them. Special thanks to Lee, my project manager!

Ray and his team showed up on time and they worked hard every day to finish my roof replacement soon as possible. They did excellent job, my new roof looks brilliant and all that at very affordable costs. Excellent contractor!

Palm Construction just finished replacement of my old roof with a beautiful new Asphalt Shingle roof. Lee and his great team did excellent job, finished quick and within promised time and also within estimate costs. It was a great experience and I love my new roof! I can't recommend enough Lee and Palm Construction! Very trustworthy contractor!

Very trustworthy contractor! I hired Lee and Palm Construction to build a deck and it was a true pleasure to work with this people. Lee, project manager, was very honest, professional and communication with him was excellent. He gave me great suggestions and saved me money also. His team was clean, polite and well organized. The final product is great, my new deck is beautiful!

We hired Palm Construction to completely replaced our old roof and they did a fantastic job at very reasonable price. Lee and his crew were great to work with, they were quick, professional and they kept working area clean as possible. There were no any issues and roof replacement was finished in a timely manner. The quality and accuracy of their work is excellent and our new roof is awesome! Highly recommended contractor!!

My good friend recommended me this company and I called them to see their offer to build a new deck. They gave me good price and I decided to hire them. Ray and his team did excellent quality work and final product is fantastic. In other words, my new deck is beautiful! I can't recommend enough Ray and Palm Construction!

Palm Construction recently fully replaced my roof with new beautiful traditional tile roof. Lee and his team did excellent job, finished on time and project went very smooth and there were no issues. It was a great experience to work with them, they are very honest and professional in their work. My roof passed inspections with no problems and I would highly recommend Palm Construction to all people I know!

If you need reliable contractor, my strong recommendation is Palm Construction. I hired them to build a deck and they did phenomenal job. Ray and his brilliant team made this project simple and non painful. I worked with many contractors and this was my best experience. They also charged at the end very reasonable final price, although quality of materials is superb. I can't recommend enough!

I hired Palm Construction on my roof replacement and Liroy and his crew did brilliant job. The project went great, with no mistakes, no issues or extra costs. The communication was Liroy was excellent, he was always available and he answered to all my questions. I am satisfied with the quality of work and my new roof is top notch. Highly recommended contractor!

Ray and his team from Palm Construction recently replaced my old roof with new one. They were quick, well organized and did excellent job. There were no mistakes and communication with Ray was great. He really cares about customer satisfaction and I am more than satisfied with the outcome and with service provided from this company! Thank you!

Absolutely perfect deck! Lee and his team did fantastic job, were great to work with and cleaned everything after themselves. They are truly experts in their area and I would highly recommend Palm Construction!

I was looking for a reliable contractor on my roof replacement and my friend recommended me Palm Construction, his experience with them was excellent,. I called them and Ray from Palm Construction gave me very acceptable estimate and I hired this company. Ray and his crew shoved up on time and did quick and accurate work at very acceptable price. They finished on time and cleaned everything after themselves. My new roof is top notch! Thank you Palm Construction!