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"there is a quick summary at the bottom if you want to skip the details. I have received service from this company twice. The first time I had a leak in a bathtub. They removed the drain with a Dremel since it was stuck, then they were about to leave to go to home depot to get plumber's putty, but I had some so they were able to get the part quickly replaced. Maybe this is a bit of a fluke, but that seems like a fairly basic thing to have when going to fix this kind of leak. Overall it was a positive interaction so I didn't think much of it. I recently bought a bidet on amazon. It arrived and I put it in. The problem was that I couldn't connect the toilet to the wall since the hose was a different size then the wall piece. The directions wanted me to remove the valve stem from the wall and replace it with their own. I called A Advanced because when it comes to plumbing, i would rather leave that to the professionals. I had called it a hose bibb because I just didn't know what it was called. someone called me back and asked me to explain in better detail what i needed done. I explained that the "hose bibb" needed to be replaced for me to connect my toilet and that I had the part to do it. from that conversation i received an estimate for $280.87. I was at work that day so couldn't be there, but my wife was there. The plumber that arrived worked for a while on the toilet, then went to home depot to find parts, then came back to the house and worked on it longer, then finally decided that it couldn't be done. We were charged $768.14 for nothing to get fixed. I called them to figure out what happened, I called near closing so they were not able to get a hold of anyone and it waited until the next week for me to talk to someone. I found out that the plumber never received the bag of parts, it was about 2 feet away in the sink. the same plumber came out and looked at it again, and went to home depot again. I was at work and managed to contact him while he was at home depot. I was told that the problem was with the thread depth and that there was no way to install this Chinese toilet without special ordering a part, and if I wanted him to keep working on it he was going to have to charge me more money. I declined. (Its not a Chinese toilet, the company that makes them is out of California.) At this point I was beyond frustrated. I left work early, drove home, went to home depot with the parts I needed to connect, and found a perfect fit within about 10 minutes of looking. I bought a Hex Bushing 3/4 in MIP x 1/2 in FIP for $7.75. I attached it to the included hose and then attached that to the valve stem. and everything worked. Home depot made it easy to find since both connectors were the same type. I just needed to find the appropriate brass adapter. the threads on the toilet hose are identical to the threads on a US water heater. I called A Advanced back and presented my evidence. I was asked what it would take to make this right. I asked for some of my money back. I can understand getting charged for the plumber going out to my house without a full understanding of what is going on. but at no point did he ever tell my wife that he was going way over the estimate. this is the exact response i got back. "I spoke with my COO and my foreman due to the amount of time we spent on the project we are unable to provide any sort of refund. I understand that is not something you want to hear but that is our decision." _____________________________________________ to summarize: - every time this company has come out to my house they have needed to go to Home Depot during the visit. - I was charged nearly 3 times the estimate with no work done and no warning that the bill was piling up. - the plumber was never able to install the toilet despite multiple trips to home depot - I installed the toilet with a $7 adapter i found at home depot in about 10 minutes. (I am not a plumber) - The company chose to not refund me anything If a plumbing company needs to go to home depot every time they do a house call, that is a company that is not prepared at best, and a scam company at worst."

"Great people, great service. Easy to connect and schedule with, prompt and friendly when they get here. Knowledgeable and fast with repairs and they go above and beyond to check other systems and potential problems to make sure we're totally covered. Could not recommend this company more!"

"Great service! They were able to get my work done a few days after inquiring, the job went great, good price, great communication and I’ve already recommended this business to my neighbors."

"They did amazing"

"WORK WENT VERY SMOOTH. TECH. WAS VERY INFORMATIVE."

"Had recieved a few quotes from other companies that I felt defeated when they left. I was told my faucet and disposal were no good and that their products were better. I was told I would receive discounts but then weren't included. So feeling frustrated I reached out to RossCo Service Plumbers for one more quote and I am so so thankful I did!!! The owner Richie called and set up a time to come out that day that was convenient for me. He and his son arrived right on time and were super personable and professional. I showed him what I needed help with and he walked me through what all needed to be done. No sales tactics. Straight forward and honest which I so appreciated and his bid was lower than all the others. I hired him on the spot. Richie and his son got to work right away even though it was a beautiful Friday towards the end of their work day. I said I was ok with waiting till Monday and they insisted on taking care of it then and didn't want me to go without a working kitchen faucet over the weekend. Who does that? They kept me updated as to what they were doing and answered all my questions. Before they left they walked me through all they did which was a really cool thing. I respect their honesty and professionalism. Honest, reliable and trustworthy guys. Will definately call on them in the future and they will be my recommendation to anyone who needs any plumbing work done."

"I am extremely frustrated with the quality of work, the customer service following their mistakes, and I feel taken advantage of after trusting them to do quality work within state and city codes I was not familiar with. For anyone considering hiring Hunt's Services, I would strongly suggest against it, and if you do work with them, be sure to watch them closely and do your research on the codes that apply to the work they will be doing as they cannot be trusted to abide by them. We trusted Hunt's Services to replace our electrical panel, which was located in a small closet in our bedroom. We originally discussed moving the panel, as its location was only permissible due to its age (it had been installed before the code was updated). I was working from home at the time so I could not supervise; I let the workers in, and the replacement panel was put into the same location in the closet. When I inquired, they said it was fine at the time. A year later when considering a remodel, I checked the codes myself and found that the panel is against Washington state code. I've reached out multiple times since July, and been told the worker who installed the panel was no longer with them, and they would address it. As of this point in time, I have not received compensation for the work they have done that is against code, which I needed to pay to be fixed. If they reach out and refund me, I will update my review. Additionally, we had a very expensive sewer liner installed with them, and when we received a free scope from another company, they notified us the liner was coming up. We sent the liner video to Hunt's Services, only for them to say it was fine. We have now had two expensive jobs by this company, with very low quality of work and a failure to meet state standards. I cannot caution enough against using Hunt's Services. In my experience, there is a high likelihood you will not be happy with the work, and they will not do anything to rectify it."

"Aside from a hiccup around scheduling some ancillary repairs the quoted price was reasonable and the work was done to spec."

"Perfectly! The installers, Dan and Tristan, were timely, professional and clearly experts in their field. Erik Hoover, our estimator, couldn't have been more timely and professional. I've worked with this company for 20 years and have never been disappointed."

"A prompt and thorough response, unlike simply informing me that there was nothing they could do, they actively researched the warranty on my current system (expired and void due to builder installation) before discussing a replacement option. I was then presented with several options, each accompanied by a quote. When asked, they recommended that I opt for a more economical quote that better suited my usage and requirements. I highly recommend this company. They were punctual and worked diligently, even during the peak summer months in the hottest room in my house (the attic). I will certainly recommend them to any of my friends and will utilize their services for any future needs related to air conditioning or furnace repair, as well as routine maintenance."