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"Great job, well done"

"Project started great and everyone was very friendly. Toward the end of the project I found things that were damaged in my home and a number of items that Exo Electric failed to complete. As soon as I mentioned these items, their attitudes shifted instantly and then weren’t so friendly. I hired them to remove all of the dangerous knob and tube wiring, replace the panel inside, swap all switches & outlets and replace the box and mast outside. The knob and tube wiring is still in my house, they installed light switches crooked, did not swap every outlet like they said they would, left a major outlet in the kitchen dead-no power to that outlet still to this day, installed that outside box cooked and not flush to the house, the mast is touching my new roof done a few weeks ago and bending shingles, the box inside is not installed properly and does not latch shut. They said they were going to bring a label maker to make the box nice but instead wrote everything by hand and not clearly, quite sloppy actually. They attempted to charge me an exorbitant amount amount for additional work to remedy these issues and I said no. They went on to say that they were not coming back and that the job is marked as complete. This. Reach of contract on their part has caused multiple issues with other projects including the roof, siding and gutters. Customer service from this company was horrendous and they are anything but professional. The GM Cory Hessiltine was extremely unprofessional on our 1 call, using profanity and not allowing me to speak. He went on a rant and essentially “told me how it is”. This company is run by sleazy sleazy sales people, I was clearly just a number to this company and they do not care about helping their customers, their only concern is getting paid- not doing what is right. Don’t make the same mistake that I did in hiring these amateurs."

"The worst customer service! First of all, I pay my membership monthly so that I can have someone come out and do my maintenance for both heat and AC. For the past year, I have been getting cancelled due to short staffing. So finally someone came out and looked at my furnace and was told that our blower wheel was dirty and needs to be clean. I was also told that the reason why it was so dirty was because we were using such thin filter, I told the tech that we were actually using a thicker one before but we were told by the previous tech not to use a thicker filter since it will make the furnace work hard. The tech also told me to call Mountlake location ask for discount for all that trouble. I have spoke to someone named Leslie (very sweet lady) about the potential discount and she was supposed to return my call after talking to a manager but never heard back. So, I called again later the day and someone name Gloria answered the phone and so I told her that I was just following up with the discount I was asking about and she straight up said "So why would we give you discount?" in a very rude tone. She was very unprofessional and a big Liar. She told me that they had no managers today but I told her that I was told earlier that the managers were just in a meeting and she was like well let me call the manager for you right now and I will give you a call."

"Both electricians/contractors were very professional and friendly. I showed them the room (aka a nursery with a vaulted ceiling) as well as the ceiling light replacement, and they immediately got to work. They finished in less than 30 minutes instead of the 1 hour I was told over the phone. They were honest and charged for half-hour."

"This was a new $800,000.00 home We still don't have the house signed off from Cowlitz county planning because of Fusion Electrical Services LLC have not completed it BUT WERE PAID IN FULL OVER A YEAR AGO.My mini split has not been completed in 13 months, my breaker panel hasn't been put back together in a year, I paid parker and alissa in full.The owner Alissa tried to put a protective order against me back in August because I sent her text message asking when will they complete my job. I sent her a correction notice from Cowlitz county planning showing her all the correction needed. The Judge said me texting to get my job done was NOT harrassment. Since then I found out from Feltons HVAC good guys, that the electrical wires that Fusion spliced Diakin says no you can't, that is why my mini split won't work. They cut my new cooling lines I supplied in the kit, they said they had to because the lines were to short. That is not true it's because Parker had no clue what he was doing and didn't install the inside unit first then measure the lines and wires then set the height of the outside unit. We are forced to go back to court in a few months. They received 3 separate violation from WASHINGTON STATE LNI on my new home, now LNI just notified us about some other things. Parker and his company are not licensed to do HVAC work, he said he was licensed and bonded for HVAC he lied, FYI you cant file a lien on thier bond for HVAC even though they did the work and destroyed my install kit for my mini splite, I have a invoices from another company to fix the mess, replace the destroyed kit and complete the job on the mini split for over $5000.00 and for electrical over $5000.00 She won't resolve it I have tons of text messages asking her to just get it completed, she tells me she will jerry rigge it with no new parts, I paid for new I want the job done correctly . I hope this helps another consumer to be protected"

"I requested an HVAC service call quote from G&S Heating through Angi, and received a "deal" via Angi for $129. I chose them partly due to that price. G&S Heating ended up billing me $280, and said that was an old outdated deal and would not honor it. Irresponsible and incredibly poor customer relations. Also, the technician they sent did not seem very knowledgeable or experienced. He said the thermostat reading issue I was having would require another service call and the possible replacement of an expensive circuit board. I ended up fixing the problem myself. I will not be using G&S Heating again."

"Northstar Electrical is great and prompt. The owner and his wife went above and beyond coming out on a Sunday to our home to evaluate an issue we were having and even helped in contacting and the dealings with the utility company. We owe a big thank you to the Northstar team."

"Great service! They were able to get my work done a few days after inquiring, the job went great, good price, great communication and I’ve already recommended this business to my neighbors."

"Wnt very well. Joel is very knowledgable and easy to work with. He is also cheerful and on time."