"Home security has never been my favourite topics, at first a bit confusing there's network apps, motion sensors and connected door alarms all of which seem to work flawlessly together. We called two places ADT Authorized Dealer - Safe Haven and New Security INC. Bill Wood from ADT Authorized Dealer approached us in August 2019 after buying new house. Many of us have had that one teacher who makes it all click together they are often energetic and fun seemingly always at the top of their game. Bill's smile, genuine personality and willingness to teach difficult subjects to us made him the clear choice a 2nd time this summer when we installed ADT. We feel great knowing who to call and who to let in our house when we needed them. Communicating via text message and follow ups afterwards were "Better than Expected"! Thank You ADT Authorized Dealer - Safe Haven."

"Last weekend had someone pry our side door open to our exterior garage and the ADT door sensor picked it up immediately. The alarm siren was loud and scared the person off. Someone from the response center called within 30 seconds. We’re fortunate that the security system did what it is supposed to. Feels like we made the right call going with an ADT security system."

"Delivery was delayed due to credit inquiry. After the concern was raised, shipment was rushed to us. Self installation didn't go as easy. Issue was resolved over the phone. The glass break sensor was a bit sensitive to loud noise such as cabinet door closing and door sensor repeatedly falls off and had to be reattached. Notification of alarm activation was fast and made to the right contact numbers. This prevented false alarm calls to the police."

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All went well, up and running in no time at all. It is very user friendly, you don't need a PHD to operate this system and  we feel  secure and safe knowing that we are being protected 24/7.

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"Jimmie Beem, Director of Operations for Freedom Systems, came to our home and discussed possible alarm systems with me. I relayed the information to my husband that night and together we choose the security system which we felt would best meet our needs. The next day, a technician from Freedom Systems installed, programmed, and activated a wireless burglar alarm system in our home. The wireless alarm monitoring system covers our main entrances into our home.  We also have key chain remotes to arm or disarm the security system. Freedom Systems was at our home the next day, ready to install our self-contained wireless alarm system. The technician walked us through the process of arming and disarming our new security system. Both Jimmie and the technician were available to answer our questions before, during, and after the installation process. The whole process went very smoothly and easily. I would recommend Freedom Systems to anyone interested in increasing the overall protection of their home.  
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"CSI Secure Solutions were very prompt with their communication. The information given was what I requested. I found this investigative service very helpful and very professional. I would definitely use again in the future.
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"That's the name I am vaguely familiar with; it's a home security company that is license to ADT franchise or dealer if I am correct.  They were very good.  They were prompt; they were quality.  The individuals move their business.  They were very timely and it was a good experience."

"Electrician Brian Newton arrived on time on Thursday, August 1st to do the walk through and provide an estimate.  His paperwork only stated that he was there to estimate the burned out exhaust fan, but I explained that I had called in for three things: exhaust fan. new ballasts in the kitchen, and replacing the broken exhaust fan.  He went over all these request with me.  I also advised that I was going to be putting together a to do list of things I wanted to update.  At that time Brian did check the wired smoke detector and advised that it was very old and not working.  We discussed the upgrade to one that was also a carbon monoxide detector and that the carbon monoxide detector was now code.  Definitely something a home inspector would be looking at if I were to sell my condo.
When the walk through was completed I told Brian that when I scheduled the estimate the scheduler had offered to secure a schedule spot for me for the work to actually be done on Monday, August 5th and I had taken a day off work.  Brian excused himself and went outside to call the office.  When he returned he advised that the appointment had not actually been scheduled, but as I had taken the day off work he got them to reschedule some other estimating appointments he had and would be back to do the work himself.  In all fairness to the scheduler, it may be that I misunderstood her offer, but I don't beleive that is the case. As a person who schedules installations at my own job I know that sometimes there are glitches.   At any rate Brian resolved the issue and arrived on time Monday to do the work.
Brian did everything on the list in good order.  Our only problem was that one of the flourescent bulbs was broken in the wrapping.  Brian went above and beyond to try to find a fourth "warm" bulb, going to both Lowes and Home Depot, but was unable to find the correct type.  He did bring back four "bright" bulbs and tried combining them, some warm some bright.  Unfortunately, the combination of bulbs did not work - it just made part of the lens over the fixtures look dirty.  We ended up using the bright with Brian telling me that if I was not happy with the bright bulbs he would bring another warm bulb over.  He also left the other 3 warm bulbs with me so I can replace it at any time.
All my questions about other electrical work I was looking to do in the future were answered in a professional manner with no pressure to start the projects until I was ready.  We discussed two outlets near sinks that would need GFI's installed both as a safety feature now and a code issue should I decide to sell. 
The estimate I was given was firm and there were no additional changes or charges.
This orgnainization is professional and does excellent follow through on updating clients on the status of arrivals etc.
I would strongly recommend them.

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"We were considering installing a new security system for our home. After talking with our daughter, she recommended that we contact Homestar Security. She and her husband had a system installed by them and were very happy with their system and the fact that they were a local ADT authorized dealer. Michael came to our home to discuss with my husband and I the possibility of putting in a new security system. We were never under pressure to buy.  Michael's information and advise enabled us to know what system worked best for our home. Technician Brent installed our system a couple days latter. Brent's installation was a very clean, professional job. He was also very informative about how our system worked. . Michael followed up with us to ensure that we were taken care of and all our questions were answered. Whether we talked with Michael, dealer owner, Brent, technician  or Trish, customer service, we found them to be friendly,informative and professional. We recommend HomeStar Security for all your security needs.
          Teri & Terry S
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"2 persons completed the job in a couple of hours. Many large and arched windows; extra large kitchen garden window and a large sliding glass door were included. Would hire again."