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"The installation went as expected. The technicians were very professional and did exactly as expected. We would certainly recommend and hire again."

"K&J Mechanical has always been great I wouldnt hire anyone else, they over deliver on professionalism, quality, courteous, and reasonably price. They are the best."

"They gave great service. Seems like quality products and it is working great! They were late each time we made an appointment, but they stayed late and were very flexible about doing the installation when it was convenient for us. We WILL use them again."

"I was aware that my old heat pump was on its last legs. Installed in 2000 I was told to expect it to last about 10-12 years. The air handler/furnace dated back to the year the house was built, 1983. I had a problem with the heat pump running out of freon back in March of this year. At that time the Bakers tech warned that the unit was very likely to go soon. He charged me $300 for replacing the freon and said if the heat pump failed within six months, Bakers would apply the money toward a replacement. Sure enough it failed a few months later. The way the air handler was configured, the hot water heater had to be removed to replace the furnace. This unit was very old as well and Bakers was able to replace it with a new one with no charge for labor as the furnace replacement required the hot water heater to be removed anyway. They also gave me a 10% discount on the cost of the water heater and applied the $300 credit as promised. The crew arrived promptly as scheduled, worked quickly, and cleaned up very thoroughly upon completing the work.
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"The electrician was knowledgeable and competent. He did the work in less than two hours. He could not install the kitchen outlet in the two hours allotted, but gave me an estimate for the job. He also looked at my basement, because I need ceiling lights installed. He said he'd send an estimate by email, but I never got it."

"The 2 workman showed up on time, and were fabulous. They were extremely careful with the appliances, made sure everything was installed and working correctly, and cleaned up after themselves. I haven't received that level of professionalism in many years."

"Computer did the "gotta send info to Microsoft" but when tried to reboot it ran through automatic repair without success. I did all the alternative without any success. He came and picked up the hard drive on Tuesday and returned it on Saturday. Fortunately he was able to "restore" without any data loss. Very happy with outcome."

"Everything turned out well in the end. They had a few problems on the way but they fixed them. We’ve had them out for different things like the furnace, air conditioning and things like that. The main problem this time was, it wasn’t the same person that came out each time. One person made a mistake and then someone else had to come out and fix it. The person who made the mistake should have noticed they were doing something wrong. I don’t know if they were less experienced or if they didn’t pay attention or what it was. When we called and said there was a problem, they did get it corrected. They sent out somebody I guess with more experience and he took care of it. Overall I’m happy and would use them again. They did our furnace several years ago. I haven’t called or compared their prices to anyone. I have talked to friends who have had similar things done and they said the price is probably about right. It wasn’t a very professional way to did it though. I would use their services again in the future."

"The response was greater than expected. The situation was carefully explained with extensive views and photos. Alternatives were offered to try to mitigate the expense. Because insurance compensation was in doubt, alternatives were considered and discussed. We decided to gut the entire shower; remove the jacuzzi and go for a spa like design. It worked out beautifully and we are greatly pleased with the careful work."

"That was not a happy experience.  They were very hard to reach.  They contacted me and ask me when they would come and take advantage of the deal.  I emailed them back, they didn’t respond.  I emailed them again and I emailed them again.  The third time I emailed them, I said, if I don’t hear from you within 24 hours, I’m going to cancel through Angie’s List.  Somebody called and left a message.  I called the next morning and the phone was disconnected.  I had somebody else on the phone, he said I was crazy to think the phone was disconnected because it wasn’t but it was.  Somebody called me and they arrange to come.  The finally did come.  They did what they were supposed to do on the chimney but we had an inspector come in because we are selling the house.  They missed something important that I have to fix.  They apparently didn’t do the job of doing the crown which I paid extra for.  I’m going to have to pay another chimney service to do that.  I am happy with them at all.  They said I need to replace a dent and they did ask $400 more and they supposedly fixed the crown of the chimney for another $125 but it turned out that they did not do such a good job on that.  The crown wasn’t good.  I expected them to find extra things to do but I expect them to do them right."