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"Daniel is always on time and calls to let us know that he is on his way. He is efficient friendly and very professional. We have been using Short Pump Heating and Air since they installed our Carrier furnace and Daniel was part of the installation team. We couldn't ask for a better combination."

"I put off replacing my furnace b/c of so many bad experiences…..& I wanted to do some research before hiring someone to replace it. Unfortunately it went out again & I needed someone immediately. I took a chance & called Armstrong after reading reviews. They came out quickly, recommended replacement & provided all information up front. They thoroughly addressed all my concerns…. they were professional, on time and treated my home like their own. I’m very satisfied"

"The company was extremely responsive - to emails, calls, and text messages. They provided a fair quote and, the day after we hired them, performed the service. The old system was removed and the new one installed quickly, professionally, and with no damage to very old plaster walls. Great work and a fantastic team!"

"It would cost more to repair boiler than to buy a new water heater."

"The service provider that showed up was very prompt and professional.  He provided a detailed report on the condition of both my heating and AC units.  He provided recommendations and fixed my issue.  I was impressed and so was my tenant as she was the one at the house taking the service call.
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"Atlantic Heating came out at the scheduled time, and the installers were courteous, professional and kept my house clean.   They had no problem 
installing a new coolant line, even tho another company said it could not be done!   Andrew came out to make sure the job got
started on time and correctly, and checked in several times.   He was available to answer questions, and responded promptly when we needed to move the thermostat after the installation.
They were very creative in relocating the new unit on my hill and built a very nice pad.  
Andrew Cox made this purchase as easy and painless as possible and helped me get a Dominion VA Power rebate as well as
special financing.   When I have to replace my 2nd unit, I will definitely work with him.
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"I had some issues with my 10 year old furnace and started looking into issues. I used to work for Carrier as an HVAC researcher and tried to fix the issues myself. I disassembled the burner and tried to get things right. In the end, I exhausted options and gave up on repair. I called my serviceman, trying to have the furnace repaired. He recommended getting a new furnace or replacing the whole HVAC since it was more than 10 years old. My serviceman gave me a quote for a Carrier furnace, which I thought was high since I knew the price of the unit (ex-Carrier R&D engineer). That was when I decided to look around. I received three quotes after reading through reviews in google and Angie’s list. In the end, I chose ARS Manassas by virtue of their overall competitiveness. In any business, it takes two things to win a deal: trust and value. In my case, one salesperson, Cliff Allen (who I will talk about more in a minute) delivered both aspects, which made the decision easy. Since I know the HVAC system in and out, I had many detailed (and even tedious) questions, to which he answered professionally with knowledge and courtesy. He did not try to upsell anything. In fact, he recommended to check a few things for repair, even while giving quotes for me. Although I decided to get the new one in the end after trying a few more attempt for repair, Cliff earned my trust and respect in the meantime. He tried to provide an optimal solution in terms of price and performance, which was more competitive than the other two quotes. I ended up getting 16 SEER performance series furnace and AC. Cliff truly knew what he was doing during the selection process. He answered all the questions an ex-Carrier R&D engineer raised and provided several quotes for comparison, which helped me to reach a satisfactory solution in an efficient and rational manner. He never tried to upsell, clearly understanding customer’s side. To the contrary, he did his best to give me the best deal without compromising performance. His professionalism does not stop at sales. He went over all the items in the specifics of installation, meticulously jotting down any notables in the contract. I was not surprised to see the technicians, Michael and Melvin, show up on time and finish the job, following the specifics and notables that Cliff had prepared at the contract phase. They tried to make the installation smooth and went over every single item to make sure that it was done to perfection. About a month later, the town inspector came out and made sure that the unit had been properly installed. The inspector confirmed that the job was done to the standard but pointed out that it would be better to add another bracket to the outdoor unit so that it would not move around. I called ARS to inform the findings of the inspection. ARS has promptly scheduled another visit (even if they could have waited for AC checkup in the late spring) to fix the issue. This time Jeremy and Josh came out and meticulously fixed the issue. These two gentlemen really knew what they were doing. They went a lot further than just adding a bracket. The outdoor unit is so sturdily attached to the bracket now that even a hurricane would not shake the outdoor unit. My kudos to Jeremy and Josh. I will come back and write a further review in 6 months to report any issues I experience but for now, I am glad that I chose ARS Manassas for new HVAC installation. If you ever need a new HVAC near Manassas area, the choice is simple. Go for a trustworthy and knowledgeable man that would deliver the best value for your investment, Cliff Allen at ARS."

"I called Saturday morning and told them what it was doing. The technician was at my house within two hours. He checked it out. Refilled my fluids and checked my connections. I had heat again. They were very friendly and professional. Would highly recommend them."

We are Professional HVAC Company , Family owned and Operated, with over 20 Years of experience, with Heavily Background Checked Technicians and Installers, Drug Free, Licensed in Virginia, with extensive training. GIVE US A CALL AND EXPERIENCE SUPERIOR SUPER SERVICE!

"A part had to be ordered for the repair! They keep me informed on status of part delivery and were quick to schedule time to install when part arrived! The tech explain how part work and what he was doing as he installed it! He also followed up by calling me later to check if everything was fine!"