Get matched with top fire pit installation pros in Vienna, VA

"They were going to install a ceiling fan I had purchased, but when he came out, he said it would be an additional $250 to install the electrical box. We had already discussed the fact that it didn't have a box prior. so there was just bad communication."

"Removed shutters in prep for new window installation: ***** Smoothed over plastered wall and painted ***** Double bifold closet door reparation * Kitchen drawer repair ***** Bathroom sink caulking ***** Bathtub recaulking first time * / repair ****** (yes 6 out of 5 stars)"

"Who writes reviews before the work is done?  I do, because of REO ServicePro owner Gary Golman's responsiveness.  I needed all the smoke detectors in my home replaced because they were 15-years old and I just learned they should have been replaced after 10 years.  I already bought replacements and just needed them installed because once I got into the job, no amount of YouTube tutorials could help me through.  I called Gary, but when I sounded confused discussing the job with him, he offered to stop by to check out the task. Turns out I purchased the wrong detectors.  I was still clueless, so Gary offered to go to Home Depot with me (this was at the end of the day mind you) to help me get the right ones.  
Gary will come by tomorrow afternoon to replace all the units.  I'm confident the job will be done right - which wouldn't have happened if I had continued on the path to do them myself.  It'll be one less household task to worry about.  After tomorrow I'll be able to sleep through the night without my smoke detectors chirping for me to change them out.
Thanks Angie's List for recommending REO-ServicePro.
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"Alex was beyond helpful! I hired him to patch a few holes and hang two TVs. Not only did those get done he also helped facilitate the movers who happed to be moving me that day. I will 100% be calling him to come back!"

"The response time was excellent. Daniel did our estimate and was prompt and efficient. The first crew that was to come out at 2PM was 1 hour late and I called and he told me he was still painting somewhere. He came at 4:30 and took a look at the cabinets to be installed and said it was too much work and would cost more than the estimate and he didn't have the time that day. We called the office and talked with Daniel who was very apologetic and a new crew came out the following morning and installed the replacement cabinets. This required putting the cabinets together also. They did an excellent job. They were courteous, professional and responsive to our concerns and had the job done in about 3 hours (there were 4 cabinets).They cleaned everything up including the mirrors on the cabinets and hauled all the trash away including the old cabinets. Were it not for our experience with the first crew I would give them 5 stars."

"Joe was great. He installed an electronic door lock and He realigned a side entry door. He changed a light switch in the kitchen and installed a lighting fixture. Heâ s also a cool guy to chat with. Will definitely hire him again."

"We were delighted with the outcome of the installation of a new surround on our fireplace. This was a re-do of an initial installation by another contractor that did not work out too well! I was nervous about getting this done right and Kevin put me at ease immediately. He was precise, highly skilled, and very aware that we were not happy with the first installation. It turned out beautifully."

"Bobby performed several projects for us over the course of a couple of months. He repaired exterior house trim, installed an electrical outlet, repaired drywall, painted interior rooms, and installed a new tile floor. He pays attention to every precise detail, and the results are excellent. He is very responsive, organized and neat, and I felt perfectly comfortable giving him a key to access our home while we were not there. Bobby was more than capable of tackling any job we threw at him, and I definitely recommend him for your home projects."

"We needed hand rails manufactured and installed throughout the house to prevent us from falling due to low back issues. Work was completed professionally, and met our schedule. Would hire again for carpentry work."

"Great. Mike and I talked briefly through Angie's List messaging system, I described what I needed, he quoted an hourly rate along with estimate of time needed, we set up a time and were good to go. Showed up on time, I explained what I needed done showing him each item and he got to work. Kitchen faucet: I thought it was just a bad washer or o-ring, but it turned out to be a plastic part (that interacted with a metal part) that had worn out deep inside the faucet, which he found by disassembling the faucet. Showed me where it was and what it did, and unfortunately there was no replacement part available. Also explained that he had seen black/rusty water when he was taking things apart and the valve/lines under the sink needed replacing too. (This explained some odd tastes we were getting from the sink water.) He asked me what type of faucet and quality level I wanted (cheapest, most expensive, middle), went out and bought it plus the other needed parts, returned and installed it all. Works great and the water doesn't taste odd anymore. What I thought was a simple job turned out to be more complex and longer. Bathroom sink faucets: Fairly straight forward replacement, though he did have to shorten the connecting rod connecting the drain plug to the post you pull to close the drain. There isn't much space under the cabinets! Also pointed out a small leak in the pipes underneath, which he fixed as well. And he cleaned out all the build up in one of the drains so it drains promptly now. Toilet: Replaced the clogged valve in a jiffy along with the feed line and the tank hardware, and now, instead of taking 20 minutes to refill, it refills in a short time, stops when it's suppose to stop, and doesn't leak. Bathroom: Removed the towel rack, moved and leveled the shelf. And, he tightened the nut holding the toilet seat cover onto the toilet without even being asked, just because he noticed it. (We had lived with it after my attempts to tighten it hadn't worked.) Kitchen cabinet: Removed the drawer and pointed out that the wheel rails can spread at the back, from use. Closed the spread and now the drawer slides in and out perfectly. (I felt dumb for not having figured that out, but now I know.) Cleanliness: He had canvas drop cloths to catch any dirt or grime he generated as well as for protecting the floor. Had a trash bag for any trash generated (such as the faucet boxes) and used it as he went, rather than gathering the trash at the end. Honesty: Even though he ended up doing several extra things (valves and lines under kitchen sink, fixed a leak under bathroom sinks, toilet seat cover nut), I did not get the vibe that he was finding these just to do them and earn more money. The kitchen faucet issue agreed with what we had already observed, and the leak in the bathroom sink cabinet was real and (obviously!) needed fixing. And the seat cover nut, well, that was just a nice touch. All in all, I am very pleased with the results. Very pleased with his attitude and willingness to dig in to get the job done and working until it was. He explained the extra work needed as he found it, and didn't bother me unduly (I had my own work to do, as well, working remotely that day). And when I stepped over to see how it was going, he gave a precise update. He had all the tools needed (most of which I don't have, such as plumber's putty), and he had several spare parts in his truck so he wasn't constantly driving over to Home Depot. In short, he came prepared. Turned out to be 8 hours of work instead of the original estimate of 5 or less. Charged by the hour, and for the faucet and valve and bit of pipe installed (about $200 in parts). I like that flexibility, rather than charging a flat rate for a block of time (4 hours or 8 hours is what I've seen elsewhere on Angie's List site). The rate was competitive and I tipped him as well. The amount indicated in this review is for parts and labor only."