Get matched with top sump pump installation pros in Sutherland, VA

"Very Professional, from the Salesman to the Office personnel. I was told there would be a foreman on the site to oversee work to be completed, there was none. When the install tech cut into my supply line, vice running a separate drain line as I was instructed would happen, instead of a supervisor or other responsible person, a second tech was sent to assist with the install. NOONE from the company reached out to me in reference to the mistake that was made and no compensations were offered. When I reached out to my sales rep, I was instructed the production team is handling it. That was it. The install tech resolved the issue (that he created) and was very apologetic and cleaned up everything before leaving for the day and made sure everything was back to normal and working. The first dehumidifier that was installed did not work. I had to wait another day for a second, new, dehumidifier to be installed. In the end, a one day install took 3 days (five if you include Sat and Sun) but everything is installed and working correctly, it appears. With the mistakes that were made, The company has a very good reputation and I would not judge just on one job, but things do happen. Everyone is very polite and professional and will answer questions if you ask. No one wants to deal with mistakes obviously. I would recommend, however. This company did the previous install on my house (prior to my purchase of it) and it is a very good quality install."

"Great company to hire and to have work done. The crew works hard to make sure the prep work is done almost properly. They encapsulated the crawlspace, installed a sump pump & dehumidifier. All within days. I am hiring them again to level the house."

"Hunter was excellent to work with. On time, made good recommendations for a replacement garbage disposal unit and completed the install quickly and efficiently. Would highly recommend Hunter at CLX for plumbing needs."

"I had JES install a crawl space encapsulation and sump pump system a month ago. Upon returning from vacation I located some water on top of the sealant cover and called JES. Brian Reiner and Jordan Carmony arrived within an hour, explained what had occurred and made simple repairs. Very professional outfit and another example that you get what you pay for. All good"

Signature Craft, LLC is located in Colonial Height. We are experts in kitchen and bath makeovers. We do a full variety of age in place renovatios Book with us online or feel free to give us a call today! 804-895-2141 \n

Family owned & operated with over 35 years experience. Members of National Pest Management Assoc. & Virginia Pest Management Assoc. , Indoor Air Quality Association, and many others. Angies List discount applies. Company is forerunner in industry by using infrared technology to detect termites, moisture, mold etc.

"Kenny Ferguson is very responsive to customer requests. He communicates well to the customer and to his men. Fernado and Mike were very careful in their work and aimed to please the customer. The lights and painted ceiling looked great. They were very pleasant and yet professional in their attitude and work. They cleaned up everything when they were done. I have another job waiting for Kenny and his team to install an attic fan. I have confidence that they will do good work as they have done in the past.
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"Did a GREAT job! Arrived on time and was very professional and pricing was reasonable. Already hired to work on my project at my investment property. You would not be let down."

"Our technician, Dameyan Jackson, called the night before the day of service to let me know the time that he would be here to service our system. On Friday, he called to let me know that he was available to come earlier than scheduled, if I would like. He arrived shortly after the phone call, came in and quickly recognized that the pump had failed. He was very knowledgeable and professional. I was very pleased with his service and look forward to him returning to install a new pump."

"I was aware that my old heat pump was on its last legs. Installed in 2000 I was told to expect it to last about 10-12 years. The air handler/furnace dated back to the year the house was built, 1983. I had a problem with the heat pump running out of freon back in March of this year. At that time the Bakers tech warned that the unit was very likely to go soon. He charged me $300 for replacing the freon and said if the heat pump failed within six months, Bakers would apply the money toward a replacement. Sure enough it failed a few months later. The way the air handler was configured, the hot water heater had to be removed to replace the furnace. This unit was very old as well and Bakers was able to replace it with a new one with no charge for labor as the furnace replacement required the hot water heater to be removed anyway. They also gave me a 10% discount on the cost of the water heater and applied the $300 credit as promised. The crew arrived promptly as scheduled, worked quickly, and cleaned up very thoroughly upon completing the work.
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