Get matched with top sump pump installation pros in Sandston, VA

"As always, Short Pump Heating & Air continues to excel at customer service. The technician, Scott, showed up right on time (which is typical for SPH&A), extremely courteous (also typical), and did a timely but thorough job of the system checkup. This may be my favorite local business in the Richmond area; I feel I get a tremendous amount of value for the products and services they provide. When we needed our downstairs unit replaced two years ago, I went to great lengths to find the best possible value. During my research, I kept seeing comments about how great Short Pump Heating & Air was, and I have to say, it's all true. When they installed the downstairs unit, I was extremely impressed by the professionalism of the entire team, from the office staff to the technicians to the owner. In fact, I was so impressed that I had them replace the upstairs unit a year later, and didn't think twice about whom to call. As a homeowner, it gives me great peace of mind to have such a reliable organization as SPH&A for something as important as our heating and cooling system. This most recent service may have been a routine maintenance check, but it's great to know they still commit themselves to service excellence for their customers. A+ to Scott and the entire SPH&A team."

"Chris Pittman our plumber did a great job. He gave us all available options and was able to complete the job in one 2 hour appointment. Recommend him."

"Prompt and efficient toilet install"

"Very Professional, from the Salesman to the Office personnel. I was told there would be a foreman on the site to oversee work to be completed, there was none. When the install tech cut into my supply line, vice running a separate drain line as I was instructed would happen, instead of a supervisor or other responsible person, a second tech was sent to assist with the install. NOONE from the company reached out to me in reference to the mistake that was made and no compensations were offered. When I reached out to my sales rep, I was instructed the production team is handling it. That was it. The install tech resolved the issue (that he created) and was very apologetic and cleaned up everything before leaving for the day and made sure everything was back to normal and working. The first dehumidifier that was installed did not work. I had to wait another day for a second, new, dehumidifier to be installed. In the end, a one day install took 3 days (five if you include Sat and Sun) but everything is installed and working correctly, it appears. With the mistakes that were made, The company has a very good reputation and I would not judge just on one job, but things do happen. Everyone is very polite and professional and will answer questions if you ask. No one wants to deal with mistakes obviously. I would recommend, however. This company did the previous install on my house (prior to my purchase of it) and it is a very good quality install."

"Replaced a 25-year-old under-house sump pump. The pump costs about $200 at Home Depot. They charged me $875. They did have to slog through some water to get to the old unit in a very tight crawl space. Overall, they were prompt, responsive, courteous and got the job done right."

"They came out immediately to install new battery-powered sump with storm looming nearby. Came, installed, tested and did not leave until they knew everything was working properly. Very good people. Would call them again for sure."

"Hunter was excellent to work with. On time, made good recommendations for a replacement garbage disposal unit and completed the install quickly and efficiently. Would highly recommend Hunter at CLX for plumbing needs."

"The most recent visit was for the annual check-up and service of a crawlspace lining, dehumidification and sump-pump system installed 8 years ago. The system has done a marvelous job of keeping the crawlspace dry and the annual service by well-trained technicians has been excellent."

"Great service, quick response, friendly serviceman. Everything you want when you have a leak that needs fixing now. Definitely recommend!"

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It went very well.  This is the second time we have used Plumb Magic - the first being to have a backup sump pump installed.  Kevin has done both installations and been terrific.  The office staff is top-notch and the owner was a huge help in helping us make a decision on which filter option to go with.  We will recommend them and use them again.

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