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"Service guy very professional ... explained problem with AC .. would use this company again."

"This was the biggest house project I have had since I bought my house and so I spent a good deal of time researching and meeting with companies before I made my decision to go with Subcomm Pools. They gave me a detailed estimate and I understood what needed to be done and the total I would have to pay.
I have an old pool that was built in the 1970s which needed a major overhaul. After reviewing and approving the contract Subcomm Pools were in the next day. They pretty much stripped it down to the foundation. They redid everything from the plaster, to the coping, to the tile, to the filter, to the concrete deck around the pool. They were patient with me when I changed my mind multiple times about the tile I wanted. The guys that did the work from start to finish were communicative, efficient, clean, timely and extremely professional. The time-frame for this project was not only met, but ahead of schedule.
This was a very nice experience, I have dealt with shady contractors before, but these guys are the complete opposite, they stand by there work and product. I wouldn't hesitate to recommend them to anyone that needed work done and I couldn't be more happy with the outcome.
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"Installers Jason Davies and Kyle Warshaver were punctual, polite, and cleaned up when they were finished.
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"Backyard Ponds is magic. I have a small backyard pond,stream and waterfall that have been
leaking for years. Various workmen had poured concrete into it, slathered mortar
between stones and sprayed special waterfall foam all over the sides of it. My
pond, stream and waterfall continued to leak. Hilary of Backyard Ponds looked at it for a while, moved one
stone and fixed the leak. How did you do that! I yelled. Well after you work on
enough of these things you get an eye for what the problem could be. Then she
vacuumed all the mud that had been clogging the pum , reattached the waterline
and pump that I could never get to stay together, restacked the rocks along the
edge of the stream so they actually sat on top of each other instead of sliding
down at all angles, and added a few strategically placed rocks to hide the pump
and waterline and cover the rubber sides of the stream. She added a regulator to
the water line so I could make the water run fast and slow. And more. I have had
a pond and stream for fifteen years, and many people have worked on it, from
expensive professioanl landscapers to guys I would swear the contractor picked
up off the street corner. The difference in using someone who specializes in
ponds is stunning. Backyard ponds is
magic.
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"connect heater, and salt generator"

"I've been using BJ Pool & Spa for a few years now to open & close my pool. Last year they installed a new sand filter for me and this year a new heater. They have always been prompt, professional and courteous. They never try to upsell or have you do needless work. I've been very happy with their service and would recommend them to anyone!
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"Installer was prompt and professional."

"They mislead me by saying they were coming to install when they were really coming to give an estimate. I felt like I was being spoken down to because they were trying to explain something to me, but I already knew what it meant. They assumed I didn’t know what they were talking about. The deal isn’t going to work out because of extra costs."

"The overall job went really well. Hector's guys were able to do remove and install a heavy cast iron tub in around three days.  They resolved some minor complications that I expected would arise in a 1920s era bathroom.  They then installed a new shower handle and fixed the tile surrounding the tile.  Overall, the job was well done and at a reasonable price.  I estimated the price of labor so you can compare apples to apples since I paid a price that included the tub and other materials. I gave a B on responsiveness only because it was hard to initially get in touch and schedule the initial appointment, which included a missed appointment.  Otherwise, Hector is very responsive by email. I would recommend Hector and his crew to anyone doing home renovations.
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We have the experience and dedication to assist with all of your pool and spa services, along with repairs! We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click to schedule a free estimate today!\n