Walls Electrical Service Inc

OK

Made a good suggestion re the bathroom fixture to not screw the bulbs in too tightly.  This seems to have solved the problem.  As for the other 2 items, provider made a couple of suggestions as to how I could fix them myself.  That's not what I was looking for.  I contacted the provider to fix them.  I'm not sure if this was a communication problem.  I was hoping to get these issues resolved, not have a consultation on what I could do to remedy the situation myself.

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unknown

Everything went well.  We've used Walls on multiple occasions now and they have always been punctual, professional, and got the job done correctly without any issues.  Overall, we would like the price to be lower, however, we would rather pay a slightly higher price and know the work was done well, then deal with the hassle of trying to get something fixed a second time.

unknown

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The big deal service from Walls Electrical Service Inc was favorable. I think the service was within a week of the big deal purchase. They had some extra work that they thought that we needed but we did not get it.

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The technician was employed exceptional customer service skills. He was very professional and he was on time.  He did an exceptional job!!

Great.

unknown

I had hired an electrician in the past to replace an outside electrical box and was surprised to learn that the industry average for any home visit was a flat $300.  When I saw the Angie's List special $99 for $200 worth of work, I jumped on this great deal.  I only had two minor issues to resolve...I had recently replaced the light bulbs on the front porch lights and with a couple weeks one stopped working, I assumed there was a loose wire.  The tech removed the fixture and determined the connections were good and only needed to replace the bulbs.  And I had a light switch in the kitchen that was not working, the tech replaced the switch.  When the work was complete the tech told me that I exceeded the $200 worth of work and his flat fee for the work performed was $279, plus $5 for the switch.  I ended up paying an additional $84 for this deal.

unknown

It went very well. Electrician was very helpful and patient. Very satisfied with work done and price paid.

They did a great job both times.  Very polite and professional.

I bought a deal from Walls Electrical in May 2014. It was $99 for $200 worth of electrical services. We could not figure out why our powder room lighting would not come on even after replacing bulbs, checking breakers, and resetting GFCIs. A Walls technician came out and figured out that the lights were controlled by a small transformer that was connected into an outlet in the adjoining closet. Somehow we had unplugged the transformer without realizing it. Problem solved. The technician then replaced the lighting fixture that my husband had taken apart while investigating the matter a few days prior. While he was replacing the fixture, I handed the technician a circular metal piece that belonged in the fixture. The technician adamantly said that the metal piece did not belong. I had my doubts, but I deferred to his judgement since he is the professional. Well, a day later, that fixture stopped working and when we investigated, we saw that the bulb had burned out the plastic part of the fixture, because the metal piece had not been replaced. 
I immediately called Walls to let them know what happened. At first, they were very prompt in responding to my complaint. I sent pictures, they said they were working on it. Then weeks passed and nothing happened. I called and was told that the person who was handling my account was having health issues and that someone else would get on it. Weeks passed again and nothing happened. I called and was told that my contact person wasn't with the company anymore and somehow I had fallen through the cracks. They were very apologetic. It wasn't until late Fall that a technician was sent out to rectify the situation. They had to replace all 3 lights in the powder room and the product they brought (the closest match they said they could find) and the way it was installed just didn't have the beautiful flush finish that my previous fixtures had. 
Needless to say, a very simple issue turned into a huge waste of my time and energy. I'm happy they finally rectified the situation, but it took way too long and the end product left a lot to be desired.

unknown

it took longer than I thought but the panel was original and about 50 years old so that was understandable. the area they had to work in was very small and they did not complain at all. I would not hesitate to recommend them and in fact have used them again. Great job!

It was good.  They came in and completely did their work.  They did an excellent job.  I was satisfied with their work.  They were excellent.  They showed up on time.  I have no complaints.

unknown

It turned out very well.

It went well.  The technician only needed to cut one hole in the ceiling for the wiring. 
I had to call the company back to assist me with wiring a new slide dimmer for an additional charge.

They were good. We used them a couple times after.

unknown