Get matched with top chimney liner installation pros in Reston, VA

"From the initial estimate in December 2018 to the work being done in March 2019, this company was professional, prompt, and did quality work. They provided a very competitive estimate. And though I did not contact them to schedule the work for three months due to the federal govt. shutdown, they honored the estimate without question. Ryan and Caryl kept me informed as to when they could do the work. Their crew showed up promptly on each of the three days it took to rebuild my chimney, replace the terra-cotta liners, and install a new crown. They matched the existing brick almost perfectly. Finally, at no additional cost, at my request they even reinstalled a bath vent cover way up high on my home, which was not part of the scheduled work. Very pleased with the company and would highly recommend them for chimney work."

"We had a chimney fire in February and we had them come inspect the chimney damage and stove condition. They installed a new stainless chimney liner and new Jotul wood stove. We couldn’t be happier with the service and purchase. Top notch experience! We highly recommend!"

"A quick response for a wood burning stove and chimney cleaning. Moved up a week due to a cancellation to a Saturday appointment. Arrived timely and explained his project and recommendations.. He completed the work in about an hour and ensured that the site was cleaned upon completion. Service was great and at a good price."

"I have used American Professional Chimney and Masonry on three different occasions and I am very happy with the work and the service. They are my "go to". I had the upper 40% of my chimney rebuilt, I had chimney liners installed, and I recently had a couple of smart solutions done to prevent smoke from going up and out of one flue, and down the one right next to it. I'm confident that this problem has been eliminated in advance of the upcoming fall/winter wood burning season. I will continue to use APCM for maintenance."

"Al was very professional and polite. He explain everything to me about my chimney and was very helpful!"

"Extremely professional and a man of his word. Found some problems left over from a previous Chimney company and corrected them. Replaced damper and flue and did excellent work. I recommend this company very highly."

"Chimney.com did a great job in chimney relining. The work was inspected and approved by WSSC today. Their staff are very courteous, honest, professional, and responsible. Their young technician Dave is efficient, hard working, knowledgeble. I give this company and their staff a five star!"

"Could have been a lot better. I really wanted to like these guys based on a lot of positive AL reviews. After the initial inspection before having chimney cleaned, I was told the liner (tile) was beyond repair and needed to be replaced. I agreed to a price estimate of $3600. Two weeks later they came to do work and two men spent an entire day, but could not insert the new liner. They said estimator did not tell them scaffolding would be needed. The next day (after being told another crew would arrive around 8AM), they showed up at 11:00 and immediately said they were going to lunch. Afterwards, they told me that the first crew was inexperienced and that they had 20 years experience doing this. After some time they told me it was highly recommended I replace the second flue liner for the furnace. They said since they were already there and had everything set up that it would be an additional $1200. After talking to the office, they decided that it couldn't be done that day, and it would instead cost me an additional $2600. I took a pass. Crew seemed very eager to leave, collect their check, and get back home. Had to move back furniture myself. As I said.....really wanted to give these guys a good review, but this was not a very pleasant experience. **UPDATE** This is a follow up to my review from 1/20/2020. I received a call from the owner (Jim) and was very pleased that he took the time to explain everything to me and was very eager to address all my concerns, including personally coming out to my house and advising me on another issue with my furnace venting that I had not known about. So, ultimately, the work done was fine and very professional and it totally changed my opinion when the owner showed such understanding and support. This is what good customer service ought to be."

"Very professional. Good communication as to arrival and what work was going to be done. Jamie is a pleasure to work with. I've had him clean my dryer vents several times over the last few years. Will also be using him and his crew to fix some issues with a chimney. Highly recommend."

"We had them replace our chimney from the roof line up very professional did a great job and cleaned up after themselves."