Chimney.com

Founded 1989 • With Angi since September 2005

Chimney.com provides modern, innovative venting solutions while never losing the time-honored traditions taught by the chimney and masonry professionals before us. Whether it’s a simple chimney sweep or a comprehensive rebuild from the ground up, Chimney.com has 30+ years of knowledge, training and experience to get the job done right. Call us today!

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

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Emergency Services OfferedEmergency Services Offered
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Images

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Verified Reviews

4.6

(562) Verified Reviews

Ratings Distribution

5

425

4

54

3

28

2

18

1

37

Rating Details

Price
4.6
Professionalism
4.7
Punctuality
4.7
Quality
4.7
Responsiveness
4.7

Read reviews by category

chimney sweep (385)chimney repair (202)fireplace services (154)gas fireplace repair (71)chimney cap repair (63)masonry (44)animal removal (8)gas leak repair (1)
Showing 1-25 of 562 reviews
Jason K.
5.0
01/20/2023
They were incredibly communicative from the initial estimate and walk-through until the project was entirely finished. It was a difficult project and I thought they worked very hard and at the end of the day made certain everything was done to our satisfaction.
Description of Work
Removed old clay liners in three chimneys and replaced with steel liners.
Category
chimney repair
Cost
$12,000
Hire Again?
Yes

Service Provider Response

Mr. [Member Name Removed], we sincerely value your feedback. We do our best to deliver 5 star service and your satisfaction is of upmost importance. Thank you for taking the time to leave us a review.
Samantha O.
5.0
11/20/2022
If you’re looking for effiiciency and professionalism, this is the Chimney company for you. Tiffany, Jimmy, and Randy were great! They scheduled an appointment within the week I called for a consultation. Jimmy came out and assessed the problem (he is very personable), and Randy returned a few days later with the part needed to fix my gas fireplace. The price was reasonable, and both Jimmy and Randy cleaned up after themselves! Thank you Chimney.com
Description of Work
My pilot light in my gas fireplace would not stay lit. They ordered the part and fixed it.
Category
fireplaces
Hire Again?
Yes
Cecily H.
5.0
08/19/2022
Phenomenal customer service--honestly the best experience I've ever had with a home-related project. Tiffany was especially helpful both in preparation for the installation (providing quotes, answering questions) and during the set up, but the whole team was a pleasure to work with! They were kind and considerate when doing the installation while I worked from home. The installed fireplace is exactly what I wanted and looks great. I would absolutely work with them again, and they'll be my first choice as masonry and fireplace-related needs come up in the future.

Images

Review for Chimney.com - 10 Old Bonifant Rd, Silver Spring, MD - 39842314
Description of Work
Chimney.com installed a gas fireplace insert, and did repair work on our front steps
Category
masonry, fireplaces, gas logs
Hire Again?
Yes

Service Provider Response

Mrs. [Member Name Removed], you were a pleasure to work with and the crew sincerely appreciated your hospitality throughout the day. Thank you for taking the time to write this review and we hope you enjoy your fireplace for many years to come.
Sherri T.
5.0
08/15/2022
We had contacted Chimney.com and asked if they could check out our gas fireplace and tell us if it needs to be replaced or fixed. Ours was a 2002 possible model, so it definitely need to be replaced. They let us know what the estimate would be for a total replacement with a Majestic Fireplace and all the bells and whistles that come with it! We said yes and set a date. Then they notified us that it came in early and if we would like them to come out earlier than scheduled and we said YES!! They showed up early in the morning -a little after 8 AM which is fabulous! They worked the whole day taking the old stuff out putting the new stuff in! The crew cleaned up as they worked. The company is wonderful -We would recommend Chimney.com to anyone and everyone that needs their gas fireplace looked at! It’s always a pleasure working with a company that treats you like family! Thank you to Jimmy and Tiffany and all the workers that came to our home and did phenomenal job!! We love it!

Images

Review for Chimney.com - 10 Old Bonifant Rd, Silver Spring, MD - 39836440
Description of Work
Replaced old gas fireplace with newer model
Category
fireplaces, gas logs
Cost
$6,900
Hire Again?
Yes

Service Provider Response

Mrs. [Member Name Removed], thank you for trusting us with your gas fireplace project. It was a pleasure working with you and please don't hesitate to contact us if there's anything else we can help you with.
Chelseya M.
5.0
07/08/2022
The team was professional, timely, creative, and quick. I am so impressed by the quality of the work and knowledge of the team.
Description of Work
chimney rebuild and and fire insert
Category
chimney sweep, chimney repair, fireplaces
Cost
$12,500
Hire Again?
Yes

Service Provider Response

Thank you [Member Name Removed] for your kind review!
Constance G.
5.0
06/15/2022
Chimney.com re-lined our chimney last year. It is a house built in the early 1960s, and the chimney had never been lined. Great job -- and we had many nice (and safer) fires last winter. They had also installed a "ladder" on the inner firebox wall on which to raise and lower the damper incrementally, which was useful to my husband because now dealing with the damper does not require a strong arm (he is 78 years old). So, this week, a year later, Favio came to clean the chimney: I worried about the carpet, but he placed tarps down. He spent time and did a thorough job. He wore a mask (my husband has several underlying health conditions, so I continue to worry about covid). Before he left, Favio also coached my husband about how best to use the damper "ladder." This went beyond simply cleaning the chimney and was helpful to my husband, which I appreciated.
Description of Work
Chimney cleaned
Category
chimney sweep
Hire Again?
Yes

Service Provider Response

Mrs. [Member Name Removed], thank you for this wonderful testimonial regarding your experience with our technician Favio. I'll be sure to forward your compliments to him. Thank you again for choosing Chimney.com and we look forward to working with you again in the future.
George T.
5.0
06/12/2022
From start to finish I was very satisfied with everything Chimney.com did to fix my fireplace issues. I had so many challenging demands including having to do the inspection and maintenance in a week (since I am selling the condo) and having to find an outdated fireplace parts. From the first day, Tiffany from Chimney.com worked so hard to make sure that inspection is done in a couple of days. Once I was convinced that I need a new fireplace, Tiffany and Jimmy spent literally hours to find a compatible fireplace to existing outdated one. At every discussion with Tiffany, I felt I am dealing with a friend and outstanding professional expert and they sure made me feel like I am their only clients when I knew for sure that their are so busy with other clients. I really felt they work on a 24 hour schedule. Although they knew that I am under time constraints, they still offered a very competitive price when I asked them to replace my existing fireplace. Installation only took few hours with outstanding results. Our neighbors still can't believe the entire inspection and replacement took 4 days from start to finish. It was my pleasure sharing Chimney.com's contact information with my neighbors. Thank you so much Tiffany, Jimmy and all the Chimney.com staff. You sure know how to keep your clients smiling and relaxed throughout their challenging and stressful maintenance time. You are simply amazing.
Description of Work
Inspect and fix gas fireplace
Category
chimney sweep, fireplaces, gas logs
Hire Again?
Yes

Service Provider Response

Mr. [Member Name Removed], somehow all the stars aligned to complete this fireplace installation for you within the small time frame given. I am ecstatic to hear your satisfaction and am sure the next tenant will appreciate the warmth and aesthetic it provides. Thank you for taking the time to write this detailed review and thank you for choosing Chimney.com!
Christine E.
5.0
02/25/2022
Great! All of the staff that I had contact with were professional, courteous and knowledgeable about the installation process (gas and electric elements).
Description of Work
Install gas insert into fireplace
Category
chimney sweep, chimney caps, fireplaces, gas logs
Hire Again?
Yes
Stacey G.
5.0
01/06/2022
Chimney.com did an excellent job installing our new gas fireplace. Brandon and Marlon communicated clearly with us regarding our specific fireplace needs, project updates, delivery time estimates, etc. Russ did a meticulous job with installation and ensured that he completed the job and that everything was working properly before leaving our house. Tiffany was super helpful during the installation process and with additional follow-up later on. I recommend chimney.com to anyone who has fire place projects.

Images

Review for Chimney.com - 10 Old Bonifant Rd, Silver Spring, MD - 39590690
Description of Work
Replace Gas Fireplace
Category
fireplaces
Cost
$4,500
Hire Again?
Yes
Greg V.
5.0
12/05/2021
Marlin was very helpfull and accommodating setting the appointment. Tiffany and Fabio were very professional, punctual and thorough. The wore mask and removed their shoes to enter the home. They provided prompt service and gave an easy to understand breakdown of parts and componets. They did a great job cleaning the chimney with no mess. I have used Chimney.com since 2014 and have been very statisfied.
Description of Work
Wood stoveand chmney inspection and cleaning
Category
chimney sweep
Cost
$225
Hire Again?
Yes
Birgit N.
5.0
10/11/2021
Lyle and Tiffany arrives as scheduled. Very friendly and professional service. Took time to explain what needed to be done and completed the work expeditiously and well. Very satisfied with work and professionalism of staff.
Description of Work
chimney sweep and inspection
Category
chimney sweep
Cost
$129
Hire Again?
Yes
Jillian B.
5.0
06/02/2021
Branden came out initially to do our chimney inspection, he was punctual, thorough and friendly. He walked us through what the issues were with the chimney (the grout between the terracotta tiles had washed away) and what the repairs would be. Nelson and Carlos did our Chimney Liner installation. They we also punctual, thorough and friendly. They covered the room with plastic sheets to protect our furniture and were done in about four hours.
Description of Work
Chimney Liner Installation
Category
chimney repair, fireplaces
Cost
$4,250
Hire Again?
Yes
Joshua R.
5.0
05/18/2021
Great! Nelson and Jose were terrific. Excellent work and great attitude.
Description of Work
Chimney liners and rebuild
Category
chimney sweep, masonry, chimney caps, chimney repair, fireplaces
Hire Again?
Yes
Christopher C.
5.0
05/13/2021
Great job. Our fireplace was falling away from the house due to water leaks and rotted wood. We hired Chimney.com to remove the old insert, rebuild the support, remove the brick surrounding the fireplace, install a new insert, and replace drywall. Long story short, they came, they saw, they fixed. The work was done on schedule, the team was thoughtful and cleaned and vacuumed the work area each day before leaving. We are very happy with the end result and would definitely hire again.
Description of Work
Rebuild support for and replace fireplace insert
Category
chimney sweep, chimney caps, chimney repair, fireplaces
Cost
$6,500
Hire Again?
Yes
DEE K.
5.0
04/28/2021
Professionally executed job by Jimmy n his team. Arrived on time and cleaned up after. Thank you.
Description of Work
gas fireplace insert, run electrical and gas conduit to fireplace
Category
chimney sweep, chimney caps, fireplaces, gas logs
Cost
$3,000
Hire Again?
Yes
Kevin M.
5.0
03/11/2021
From the initial call to the receptionist to the service professionals finishing up the project it was all 5 star work. It was great to find a local company that still offered excellent customer service. I would highly recommend this company to friends and family in the future.
Description of Work
Appliance Liner
Category
heating & air conditioning/hvac, chimney repair
Hire Again?
Yes

Service Provider Response

Mr. [Member Name Removed], Thank you for taking the time to write this awesome review. I'm thrilled you had such a positive experience with our company. I'll be sure to pass on your kind words to our team. Tiffany Payne
Matthew G.
5.0
03/11/2021
We initially booked a chimney sweep, because smoke was getting into the house. When the cleaner showed up, he inspected the chimney and found that a cleaning was not necessary and didn't charge for it, and instead walked us through steps to talk to better operate the chimney. Since then, smoke has not been an issue.
Description of Work
Chimney Inspection
Category
chimney sweep, home inspection
Cost
$75
Hire Again?
Yes
Susan G.
1.0
03/10/2021
They relined my chimney, yet my house filled w/ smoke whenever we used the fireplace. When I asked them to come back and check the chimney, they told me the problem was that I was using bad wood. A second opinion by another company who actually used a camera inside the chimney indicated other serious issues. When I called to discuss w/ Chimney.com, the manager never called me back. Don’t waste your $ like I did!
Description of Work
Relining a chimney
Category
chimney repair

Service Provider Response

Miss [Member Name Removed], I want to first thank you for bringing this matter to my attention and taking the time to write this review. I'm truly sorry you were less than satisfied with our services as we do not take negative reviews lightly. Our company is dedicated to 100% satisfaction from our clients and I understand that standard was not fulfilled. I left you a voicemail this morning in regards to this matter and would appreciate speaking with you at your soonest convenience. If there's anything I can do to resolve your dissatisfaction, I want to make this right. I can be reached at (301) 989-3300. Tiffany Payne
Kiersten R.
5.0
02/04/2021
chimney sweep and visual inspection
Description of Work
I was given the technicians name before he got here. Received a text when he was on his way. He removed his shoes and was masked. Very cordial and knowledgeable. Overall great experience!!
Category
chimney sweep
Hire Again?
Yes
Brian C.
5.0
12/27/2020
We hired the experts at Chimney.com to tear out the old fireplace and put in a new, smaller, and more modern unit. The tear-down only took a half-day, and the new install took one day. We also had them install a mantle and surround for it. We're very pleased with the new look! If you need fireplace work done, go with the experts at Chimney.com to make sure the job is done right!
Description of Work
We had a large 80's style stone fireplace that had to go as it was very outdated.
Category
fireplaces
Cost
$6,000
Hire Again?
Yes
Wendy M.
5.0
10/09/2020
Chimney.com provided EXCELLENT service!! I received a text when they were on the way. The two technicians, Dennis and Juan, were professional, cordial and competent. They explained all of the repairs beforehand, kept me up do date and explained the process when completed including providing pictures. The cost was a little less than their competitors which makes them our go-to for all of our future chimney and fireplace needs.
Description of Work
New liner, replace flu tiles, replace damper, relay mortar crown, repair mortar in firebox
Category
chimney repair, fireplaces
Hire Again?
Yes
Britta O.
5.0
09/28/2020
Professional, knowledgeable, accommodating from start to finish, It couldn’t have gone any smoother, so we highly recommend this company. When we asked about Warranty, he said, not to worry because he stands behind everything he does. Now that is a statement you don’t hear too often!
Description of Work
Convert wood into gas fireplace
Category
fireplaces, animal removal
Hire Again?
Yes
Terence T.
5.0
09/03/2020
After inspecting the chimney they ordered the correct part for the repair. When the returned the work was done in a professional manner and completed to a very high standard. I would have no doubt in recommending this company to my neighbors and friends. Thank you Chimney. Com
Description of Work
Cap Installation
Category
chimney caps, chimney repair
Hire Again?
Yes
Chris S.
5.0
09/01/2020
Thanks so much for the professional service received. Nelson and a Carlos were truly professional and very knowledgeable on their performance; not to mention courteous and left the job spotless!! As a professional contractor, I will recommend These guys in a heart beat! Thanks again!! Chris
Description of Work
Refining and resurfacing of chimney tops
Category
animal removal
Hire Again?
Yes
Meaza D.
5.0
08/28/2020
Good service and helpful information
Description of Work
Chimney sweep
Category
chimney sweep
Cost
$75
Hire Again?
Yes

Phone

Address

10 Old Bonifant Rd

Silver Spring, MD 20905

Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
10:00 AM - 2:00 PM

Website

http://chimney.com

Other Information

Services Not Offered

-Dryer Vent Cleaning -Pellet Stove Repair/Installation -Electric Fireplace Repair/Installation -Gas Grill or Cooktop Service/Repair

Payment options

Visa
MasterCard
American Express
Discover
Check
Licensed
Trade License Number
2705172164
Trade License Locale
VA
Trade License Authority
Virginia: Contractors
Trade License Expiration
03/31/2024
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

Chimney.com is currently rated 4.6 overall out of 5.

Chimney.com is open:

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Chimney.com accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check

Yes, Chimney.com offers free project estimates.

No, Chimney.com does not offer eco-friendly accreditations.

No, Chimney.com does not offer a senior discount.

Yes, Chimney.com offers emergency services.

Yes, Chimney.com offers warranties.

Chimney.com offers the following services: -Chimney Inspections -Chimney Sweep/Cleaning -Gas Fireplace Repair/Installation -Chimney Relining -Gas Fireplace Service/Tune-up -Mortar Crown Repair -Brick Re-pointing -Masonry Repair/Restoration -Chimney Rebuild -Prefabricated Fireplace Repair/Installation -Freestanding Wood Stove Installation -Wood Stove Insert Installation

-Dryer Vent Cleaning -Pellet Stove Repair/Installation -Electric Fireplace Repair/Installation -Gas Grill or Cooktop Service/Repair