Get matched with top sump pump installation pros in Norfolk, VA

"from scheduling the service call to inspect my noisy tank water heater to installing the tankless water heater, Atomic keeps the customer well-informed throughout. no hidden pricing; everything quoted and itemized up front and high-quality worksmanship. this was performed in mid-July...the least i could do was keep them hydrated with water and popsicles, and they just kept on truckin'. great ethic and dedication to their profession! Drained down and removed old tank type water heater in attic. Built wall in attic for new Navien tankless water heater. Once wall was built mounted new unit. Ran new section of gas line with new regulator to tankless. Connected water lines. Ran new pvc vent line through roof. Once everything was installed turned unit on to test. Strapped up and insulated water lines. Had to plug extension cord in downstairs until electrician came out to install outlet in attic for unit, which was done a couple days later (price already included in the job quote)."

"All of the plumbers and other specialists who replaced my sewer pipe and installed a sump pump in my flooded crawl space were professional, respectful, hard working, and just really nice folks."

"Very Professional, from the Salesman to the Office personnel. I was told there would be a foreman on the site to oversee work to be completed, there was none. When the install tech cut into my supply line, vice running a separate drain line as I was instructed would happen, instead of a supervisor or other responsible person, a second tech was sent to assist with the install. NOONE from the company reached out to me in reference to the mistake that was made and no compensations were offered. When I reached out to my sales rep, I was instructed the production team is handling it. That was it. The install tech resolved the issue (that he created) and was very apologetic and cleaned up everything before leaving for the day and made sure everything was back to normal and working. The first dehumidifier that was installed did not work. I had to wait another day for a second, new, dehumidifier to be installed. In the end, a one day install took 3 days (five if you include Sat and Sun) but everything is installed and working correctly, it appears. With the mistakes that were made, The company has a very good reputation and I would not judge just on one job, but things do happen. Everyone is very polite and professional and will answer questions if you ask. No one wants to deal with mistakes obviously. I would recommend, however. This company did the previous install on my house (prior to my purchase of it) and it is a very good quality install."

"Estimate prior to service which included pictures of crawlspace and plans for improving dehumidifier drainage and correction of items installed by previous company. Installing crew on time,friendly, courteous,knowledgeable andleft no trace they were there! Kudos to "red crew" Tristian and Joe B.who did great job for Virginia Foundation Solutions!"

"Good work, salesman/ initial rep on-site a little all over the place but personable."

"JES replaced some major beams under our house, installed some jacks, and installed a sump pump. This was certainly a major project, but thanks to Diandre Williams, Yasser Garcia, and Thomas Jackson from JES, there was no disruption or inconvenience to our family. They arrived on time, checked in with us, explained what was going on, and went right to work. They were professionals and kept their workplace (our driveway!) neat and clean during the entire process. After they were finished Yasser, Deandre, and Thomas spent some time with my wife and me explaining what they did and what we need to do should we have concerns in the future. They even had pictures of what was done and showed us the beams they removed. And after their truck pulled away, there was no indication that they had even been there, not even some sawdust; that was impressive."

"I would recommend this business to everyone. We were in a bind and Cameron called me back on the weekend and let me bring him my pump late night to him. He fixed it on the spot and was happy to help. Customer service is hard to find these days, but Cam showed it still exists. Good guy and knows what he's doing. I'll be getting him to do my dock well now. Thank you again Cam!"

"I called on Easter morning because there was a gas leak at my rental property. Washington Gas had already turned off the gas. J.E. Merino was able to come by first thing Monday morning, which was very fast and did not incur an emergency service fee. The gas lines in the crawl space had multiple leaks. They're original to the house - 70 years old - so J.E. Merino replaced them all. They were able to replace all the gas pipes plus all the fixtures to the appliances on that same day, which was AMAZING. The price was very reasonable. I'm very grateful to Kenny and his team for their speedy and excellent work."

"Everyone was professional, prompt and couteous. However, the inspector didn't have a ladder when he arrived. Apparentlyl I was suposed to tell them they needed to bring a ladder. He offered to come back with a ladder, but upon further questioning, it turns out that unless your attic is finished or has walking boards installed, they can't go up there at all. They just shine the light around and look for signs."

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They installed my air conditioning/furnace. For some reason, one year and one month after they installed it, I had parts going bad in it. It is a major brand, a Carrier unit, so I don't know why I would have had parts fail in such a short period of time. I had no heat during the snowstorm. It may have just been a fluke. 

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