Approved Pro
RS Andrews of Tidewater
Plumbing Installation for a Remodel or Addition, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,
About us
ARS is a trusted service provider in heating, air conditioning, and indoor air quality. Our courteous HVAC technicians are available 24/7 to provide you with expert service and repair. Our Comfort Advisors are ready to help you make the most effective installation or replacement decisions based on your home comfort needs. We are licensed and insured Estimates provided before work begins Major credit cards accepted. 100% financing with approved credit Residential and Commercial.
Business highlights
46 years of experience
Services we offer
Furnace or Heat Pump Installation, repair, or emergency service, General service, AC repair, and new installations or replacements, Home air conditioning & heating maintenance and tune-ups, Indoor air quality accessories
Accepted Payment Methods
- CreditCard
Reviews
4.321 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 14% |
Filter reviews by service
Showing 1-21 of 21 reviews
John H.
Sep 2025
Water Heater Repair or Service
Hope Davidson performed the semi-annual inspection of my 4 ton package unit. She was friendly and professional, and took time to not only explain things to me , but invite me to look at an inside the unit to observe problems she had found and corrected. Excellent job.
Jimmy B.
Jun 2025
Water Heater Installation and Replacement
Great job. Friendly and very informative
Brian W.
Jan 2025
Water Heater Repair or Service
A/C maintance tune up
Rose D.
Dec 2024
Faucets, Fixtures and Pipes Repair or Replace
I have someone from your company coming to give me prices and what needs to be done, Mr. Meeks was very helpful in finding issues with the furnace and showing them to me. Very professional and very knowledgeable.
Response from RS Andrews of Tidewater
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Nicolas R.
Nov 2024
Service provided was routine maintenance
Response from RS Andrews of Tidewater
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Kenny M.
Oct 2024
Tony was very knowledgeable, respectful and polite.
Response from RS Andrews of Tidewater
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Sammy L.
Oct 2024
I could give this company zero, one star is too much for them. They got paid 7k deposit and then they vanished without completing the inspection. Zero customer service and they don't even answer their phones. The sale man ghosted and now I am stuck with everything but they did send me a link to pay the rest of the money. This company wouldn't provide you with any paid invoice neither the pictures of the water heather installation and the new thermostat which raise too many questions related to taxes, quality of service and warranty. It has been more than 3 weeks and the work isn't done yet, they failed the inspection because of their lousy job. What a shame !! I wouldn't recommend this company but I should blame home depot for doing business with this bad company RS Andrews of tidewater.
Response from RS Andrews of Tidewater
"We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Manager, Rob, a call on 757-998-4206 at your convenience."
Johnnie L.
Oct 2024
Very slow when repairs
Response from RS Andrews of Tidewater
"We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Manager, Rob, a call on 757-998-4206 at your convenience."
David H.
Oct 2024
Good service always
Response from RS Andrews of Tidewater
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Deborah R.
Oct 2024
The technical was very informative. Thanks
Response from RS Andrews of Tidewater
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Tracie M.
Sep 2024
Professional, quick and cleaned ip
Response from RS Andrews of Tidewater
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Christopher M.
Aug 2024
The technician showed up ahead of schedule. He was courteous, and had me watch as he diagnosed the issue. He explained the problem clearly, and even made a call to verify that the part was under warranty.
Response from RS Andrews of Tidewater
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Anna T.
Aug 2024
Good company
Response from RS Andrews of Tidewater
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Joseph N.
Jun 2024
Water Heater Installation and Replacement
Excellent work!
Response from RS Andrews of Tidewater
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Sylvia C.
Jun 2024
Tankless Water Heater Installation
No comment
Barry W.
Apr 2024
Tankless Water Heater Installation
Everything went well. No complaints.
John A.
Dec 2023
Tankless Water Heater Installation
Na
Brandon C.
Feb 2023
Tankless Water Heater Installation
Good work, salesman/ initial rep on-site a little all over the place but personable.
Val L.
Dec 2022
Water Heater Installation and Replacement
The salesperson, Chris, was great, as were the installers, Laura and Eric. I like that the company does background checks.
Ashanti S.
Aug 2022
Water Heater Installation and Replacement
N/a
Virgil C.
Jun 2022
Water Heater Installation and Replacement
Good job & well done! Thanks!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
RS Andrews of Tidewater is currently rated 4.3 overall out of 5.
RS Andrews of Tidewater accepts the following forms of payment: CreditCard
No, RS Andrews of Tidewater does not offer free project estimates.
No, RS Andrews of Tidewater does not offer eco-friendly accreditations.
No, RS Andrews of Tidewater does not offer a senior discount.
No, RS Andrews of Tidewater does not offer emergency services.
No, RS Andrews of Tidewater does not offer warranties.