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A-1 Inc Exterminators

Electrical Baseboard or Wall Heater - Repair, Thermostat - Install or Replace, Thermostat - Repair or Reprogram,

About us

Our company is a second-generation, family-owned business that has provided quality pest control services to the Hampton Roads area since February of 1970. Our goal has always been to provide honest, dependable, and professional service to our customers. We are proud of our 43 year history and we work diligently everyday to continue that level of excellence. Our Owners, Karen and Bill Pye, hold VDACs Commercial Certified Applicator licenses in: wood destroying insects general pest control turf management and ornamentals and are in the office or the field every day Our technicians are all Certified Commercial Applicators with the Virginia Department of Agriculture either when they began employment with our company, or within one year of being employed. This is done to ensure their level of training and expertise is up with A-1′s standards. Our office personnel are Certified Registered Technicians as well, which gives them a firm grasp on pest control services and allows them to be as thorough as possible when answering your questions. Our owners. technicians, and office staff attend monthly training and safety meetings plus Virginia Department of Agriculture(VDAC) training sessions and training sessions offered by our product manufacturers. Additional DBA - A-1 Pest Control, Tidewater Crawl Space Solutions, A-Aardvark the Exterminator.

Business highlights

55 years of experience

Services we offer

Certification Letters for real estate sale or refinance. No charge second opinions and free estimates. Fully-staffed office every day to answer inquiries, General Pest/Rodent control, Termite & Moisture control including dehumidifiers, adding sand to crawl, etc. Termite pre-treatments, french drains, fungi treatments, quote standard prices and explain services., sump pumps, vent & access wells

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8582 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%
Showing 1-25 of 582 reviews
Donna C.
Jun 2019
5.0
Yes, I recommend this pro
$84
Good so far

Lacey C.
May 2018
3.0
$450
We used A1 exterminators for several years. In the beginning we used them to change the dehumidifier filters. We started using them because the previous owners had used them to redo the crawl space and install a the humidifier. At some point we also started using them for pest control. We did their Guardian Plan from beginning. The guys they sent over were nice and courteous and always helpful. We were pleased with service until we were selling our home and records of services provided were requested and they refused to give them. We were needing information on if they had caulked some cracks in the foundation when they sealed everything when the dehumidifier was installed. I even had the previous owner call and give them permission to release this information. They accused me of trying to get information out of them that didn't belong to me. Funny thing is, there were absolutely no issues, but they were immediately defensive and accusing me of being in a bad place with our buyers. She talked over me to the point and was so rude, I told her to shut up. That was the end of anything I ever wanted to do with them. Had the owner of this company not been the rudest person I have ever dealt with in my life, I may have left them a good rating. Based on how she treats a customer of 4 or 5 years, I could never recommend them to anyone. Read their reviews yourself. Their bad customer service speaks for itself. When I mentioned this company to the buyers real estate agent, he confirmed that they weren't reputable as did the escrow company that did our closing.
Response from A-1 Inc Exterminators
"As always, we appreciate the member taking the time to leave a review and we also appreciate the very frustrating process of selling a home but regretfully, we were unable to give her another customer's records and that is not what she wanted to hear. She was very distraught, excited and argumentative. I tried to ask her if there was something specific she was looking for but after several minutes she would only tell me it had something to do with cracks in the foundation. But then she said there was no issue with cracks in the foundation. It was puzzling at best. After she hung up on me, her husband called back to say that she was just getting overwhelmed with the process. We had the previous owners of this home as customers with our last visit being six years ago. We did not perform the inspection required for that closing and so our last records with the previous owner amounted to simple general services. When this member called us in 2018, she requested information involving possible structural work being done to the home. We had not yet performed an inspection for her closing and so we weren't sure what type of information she was after. That wasn't the issue as far as we were concerned. We will NOT release property or service information to anyone other than the property owner. Period. Moreover, most work done 6 years prior would have no bearing on work needed today. What this member was asking for was outside of the scope of a standard Wood Destroying Insect and Moisture Inspection and Report but again, we had not performed the inspection for this member's purchase and had not yet performed the inspection for this next purchase. We simply had no information to give her. We suspect that this member's buyers had a home inspection that noted issues of interest or concern and she was trying to eliminate these problems for the new sale. This is very common and we understand as much as anyone could. But we cannot provide information related to the condition of a property for the purposes of its sale outside of the four corners of the standard Wood Destroying Insect & Moisture Reports. These are legal representations that a buyer will rely on when completing the purchase of a home and we take that responsibility very seriously. It is not necessary to defend our reputation here. Our records with all verifiable, reliable sources speak for themselves."

Angela B.
Apr 2018
5.0
Yes, I recommend this pro
I've never had a problem with them.

Douglas B.
Apr 2018
5.0
Yes, I recommend this pro
Very professional artisan work. Great results.

JUDY F.
Mar 2018
5.0
Yes, I recommend this pro
Very pleased.

Andy T.
Mar 2018
5.0
Yes, I recommend this pro
$1,200
We have used A-1 since we purchased our home and they have done the yearly inspections. Any noticeable termite activity was always promptly take care of. We recently had them redo the whole house exterior treatment when more termite activity was noticed. The tech that came out to do the inspection and treatment seemed very knowledgeable and was very thorough. Overall we are very happy with the work provided.

Kathy P.
Mar 2018
5.0
Yes, I recommend this pro
$350
Everything I have hired A-1 to do has been done with care and professionalism.

Thomas B.
Feb 2018
4.0
Yes, I recommend this pro
OK, vermin were removed

Lisa M.
Jan 2018
5.0
Yes, I recommend this pro
The technician was prompt, polite and thorough. The company also followed up with a phone call, and I chose to purchase their annual inspection and warranty package. I was and am very pleased with their service.
Response from A-1 Inc Exterminators
"We thank the member very much for the kind words. It has been a pleasure being of service to her thus far and we hope to be of service as long as the members needs us."

Marcus M.
Oct 2017
5.0
Yes, I recommend this pro
The exterminator was punctual and pleasant. They got down to business and where completed with the work in less then an hour.

Bart N.
Oct 2017
5.0
Yes, I recommend this pro
$1,200
Great. Wonderful company. Will use again.

Lucille C.
Aug 2017
5.0
Yes, I recommend this pro
$199
They were really good. They did a really good job. I was really happy with them. I even had him do some other stuff and he did it. It was a really hard job. He was under there and there were all kinds of stuff. I didn’t have critters or anything, but people who had lived in my house before had put a toilet in there. I paid him to remove that and he did. He did a really good job and now it’s all clean. Tell the one that did that, that it was actually such a good job. It was excellent, "A+" work. He just really helped me so good, he was so good.

Charles R.
Jul 2017
5.0
Yes, I recommend this pro
Fast, clean, and courteous.

Adam L.
Jun 2017
5.0
Yes, I recommend this pro
$750
It went pretty well. Originally they gave us a bad estimate, and then increased the price. They were fair, and worked with us when the mistake was made to give us what we needed at a very fair price.

Thomas S.
Jun 2017
5.0
Yes, I recommend this pro
$840
Great. Very difficult spot to work on

Paul D.
May 2017
5.0
Yes, I recommend this pro
These guys are awesome at eliminating the little crawlers!!! I tried using Terminex but had no luck getting rid of the ants. Every year i would have them in the master bath and the kitchen and no matter how much we cleaned they were always there. First visit from A1 and we no longer had ants, even 3 years later we still don't have ants. I am really happy with their service and would highly recommend them to anyone that has trouble getting rid of pesky creatures.

Reid A.
Apr 2017
5.0
Yes, I recommend this pro
It went well, came on time, the guy seemed very efficient. Did an inspection of the crawl space and then set up an appointment to come out and spray the space. It was awesome!

Jo K.
Apr 2017
5.0
Yes, I recommend this pro
$200
Very nice job. Old plastic was removed and replaced with nice heavy gauge plastic.

Patricia J.
Mar 2017
5.0
Yes, I recommend this pro
Crawlspace sealed with new vents

William H.
Feb 2017
5.0
Yes, I recommend this pro
$1,500
No issues. Prompt, clear and thorough.

Mary B.
Feb 2017
5.0
Yes, I recommend this pro
$120
unknown

Frances R.
Jan 2017
5.0
Yes, I recommend this pro
They were very good.

Bobbee V.
Jan 2017
5.0
Yes, I recommend this pro
The person who came was good. He explained what he would do, then went ahead and did it. When he was done, he gave me a report. He didnt find any bugs. My one hesitation is that 2 days later I had one of those tree roaches back in my house. That was what I called them about.

Gregory S.
Dec 2016
5.0
Yes, I recommend this pro
$89
The service turned out great. The service was very quality. They were professional and knowledgeable. I would recommend them because of their professionalism.

Amanda S.
Dec 2016
5.0
Yes, I recommend this pro
$89
It was fine. They were pretty quick.
...
Showing 1-25 of 582

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

A-1 Inc Exterminators is currently rated 4.8 overall out of 5.

A-1 Inc Exterminators accepts the following forms of payment: CreditCard

Yes, A-1 Inc Exterminators offers free project estimates.

No, A-1 Inc Exterminators does not offer eco-friendly accreditations.

No, A-1 Inc Exterminators does not offer a senior discount.

No, A-1 Inc Exterminators does not offer emergency services.

No, A-1 Inc Exterminators does not offer warranties.