Get matched with top marble and granite pros in New Baltimore, VA

"If you want to work with someone condescending, rude, confrontational, unprofessional, and whose contractors workmanship is probably the worst I have ever encountered in my 30 years of working with contractors, THIS IS YOUR GUY. I can ramble on about the false promises, the horrible workmanship, the constant delays, the lack of communication, the rude and confrontational text messages. I guarantee Mr. Shank will in fact respond to this review and try to flip the script and blame it all on me somehow. He talks very poorly about all his customers well at least the ones he doesn't like. Not sure what that is based on although I do have some idea what is based on. But he never made anything explicit, so I can't make accusations that he is a racist. So I am definitely not saying he is a racist because he didn't do anything racist. But if he was a racist it would explain why he didn't give two poops about doing good work for multiple projects I provided him. I also have multiple properties and was hoping to make Mr. Shank a lifelong contractor. In a nutshell, he has done 2 projects for me at 2 properties. One was installing a threshold for a glass enclosed shower stall. His crappy sub contractor (they are not employees) despite him saying they are employees, did not install any grouting on the threshold. Fast forward 1 year, and mold is popping up all around the threshold. Rather than dealing with this individual, I hired another contractor to fix up his mess. Second job, and my second mistake, I hired him for a full scale home renovation for around 50K. That project was an absolute disaster. He took 3 months to do what he promised to me verbally would be a 3 week job. I don't really want to spend 1 hour writing down all the crap he did wrong. I'll try so sum up the highlights. Ripped out old flooring, promised to make new flooring level after installing new concrete by using lasers. New flooring is totally not level and as bumpy as walking on your local trail. The shoe moldings around the flooring look like a child installed them. I had to argue with him to get him to regrout the bathroom which was in his contract in the first place. I can go on and on. For sure if you are someone that Mr. Shank likes and match his criteria of what he likes, whatever that could be I have no idea definitely not race related. He may do a great job for you and that may explain the great reviews. I myself had a horrible experience with Mr. Shank and his group of sub contractors who just plain do terrible work. Ignore my review or take it seriously, frankly this guy will keep getting business cause he's a great salesman. Even has a LinkedIN profile to show how professional he is. Epic scammer and fraud. Stay away."

"Working with usa marble & granite was a breeze. I came in looking to replace my 17 year old kitchen countertops with a specific budget in mind & had a very limited budget. Without any hesitation Frank at the showroom showed me all the available options for my budget including their wide variety of remnant selection as well. After my order, within a week the old countertops were removed and the new ones were installed. I am very satisfied in every aspect from their lovely people, speed, and quality of workmanship. I would recommend them to anyone looking to replace their countertops."

"Fast, efficient "

"Everyone who had been out has been excellent"

"Basement Project We absolutely love our new basement! I was very nervous when selecting the contractor for this job. I interviewed three contractors for the job, all seem very decent, but what set Best Home apart was Jeff Segovia. He designed the whole layout of our basement (we love it) and oversaw the entire project from beginning to end. The construction crews were very polite and friendly. Best Home did an excellent job and very flexible with many changes I had and they completed the job on time (took 3 months and exactly 1 week)which was amazing. I am actually hiring them again for additional projects. I highly recommend Best Homes!"

"Bill and Alan were great. I had two bathrooms and a kitchen floor done, the weeks that they were here they were punctual like clockwork. My work schedule is unconventional and they adapted and made it happen. Top notch materials and great pricing. "

"Trae Allen did kitchen cabinet refacing and created a new large cabinet for additional storage. He is a true artist, very talented and dedicated. I am completely happy and delighted!!!!"

"Moore Designs did our stamped concrete patio this spring. We told them our ideas and they took it up a notch to beyond what we could have imagined with lighted bench seating. It came out wonderful and brought life to a dead space in the yard. It was a wonderful experience."

"It went exceptionally well! Hivenx Basement Finishing Co. delivered exactly what I was hoping for—and more. They worked within my budget without cutting corners, and the quality of the work was outstanding. I especially appreciated how flexible they were when I wanted to make custom additions during the process. The entire experience was smooth, well-organized, and stress-free, and the finished basement exceeded my expectations. I couldn’t be happier with the results and highly recommend Hivex for anyone looking to transform their basement."

"Great job/customer service. I removed a dbl sink (large and small) replace with new large one bowl sink and faucet and cutting granite. Louis and team were great!! Came in went over what was to be done, got right to work measuring and demo the old sink. There was a good amount of dust from cutting the granite, they did a great job cleaning up. The plumber, Retilo was wonderful also. I had a slow leak which i didnt know. he showed me, and replaced the fitting for it (addtl cost but small). He re hooked the garbage disposal made sure everything was working properly. Although they were fast workers (probably because they do this so often) they took time to answer my questions and made sure i understood the installation process. My sink looks awesome, looks like it was put in originally, would never know it was changed. I recommend them 100%"