Everything went well initially. Countertop looked great. However, when I told the man in charge to remove the remainder off of my deck, he was obviously annoyed. I had told when he was taking it out that I only wanted ONE piece of the countertop left with me and showed him the piece I wanted. He had an obvious attitude and then went out to his truck and made me wait another 30 minutes to return to take it. They left a mess under the countertops (crumbled countertop, etc.) although they did sweep my floor. When I really looked at it afterwards, I notice that they cracked my backsplash and didn't tell me. Also, the plumber was great who came a couple of hours late, however, he told me the countertop crew had thrown away a part I needed to hook my garbage disposal back up so I had to give him $30 to replace it. Atila, the salesman/owner was wonderful during the sale process and very responsive. However, I was expecting a follow up call which didn't happen. The price was good for the work that was done.