Get matched with top nest installation pros in Merrifield, VA

"I called to get an inspection done on my AC unit and was quoted $90 for the inspection plus $120 an hr for ADDITIONAL hrs. I ASKED when do I know when the “additional hrs start”, He stated that the tech would let me know once the inspection was done and then at that time he would let me know if there was work that needed to be fixed or if there was nothing then the service would end and I would only have to pay the $90. They charged me $210 for the inspection. I called and requested that we both listen to the call (Because all calls are recorded) They played the call, heard what the rep said and then stated they would get back to me. When I finally reached them again (they never called me back), they stated I would not get a refund, then replayed the call cutting out the part when the rep stated clearly that the service was only $90. They not only GASLIGHTED me, but they altered the recording. $120 may not matter to most but it sure matters to me."

"The alarm, when it goes off, is very loud!!! This is a good thing. If we ever need to activate it, it will definitely scare off anyone trying to come into our home. We can set it off from our phone or from the keyboard control panel that we installed in our bedroom. We feel very safe with this purchase."

"Being a MVP customer was time for Heating/Cooling safety inspections. Kevin Stanley was the HVAC Service Tech assigned to the job. He went over a few issues on our older unit he found during his inspection. I never felt pressured to have the work done and so glad he resolved them on the same day. He definitely went out of his way doing a great job. He explained everything to me that he was doing and also answering all the questions I had. The price was reasonable. Will definitely call Appleton Campbell when needing home repairs, this is our 3rd project they’ve taken care of. Thanks again"

"Went very well. Installed quickly and efficently from the smoke/carbon deyectors to assisting with the nest app. Very professional."

"They were great—came out same day, reasonable price, and they were very nice and easy to work with. Will def use again for any electrical needs."

"Here are some numbers that don't begin to capture just how disappointed I am with F.H. Furr. Two. That's how many months ago F.H. Furr installed our new AC system. Twelve. That's how many days it's been since the AC stopped working. Ten. That's how many days it's been since an F.H. Furr technician inspected the system and said he needed to order some parts to fix it. Six. That's how many times I've called F.H. Furr's office and been assured that someone will call me back to discuss my situation and a timetable for fixing the AC. No one has called me back. Fifteen. That's how many days it is until August 1, which, according to a customer-service rep, is listed in my file as the ETA for those parts. (But, of course, I haven't been able to speak to anyone in a position to explain why it's taking four weeks to get parts.) Eighty-six. That's how many degrees it is in my house each afternoon."

"Timely and professional. Spent several hours diagnosing the issue very thoroughly and recommending a solution, then scheduled a follow up on the spot to complete the repair. Repair was completed on time and on budget. Both technicians were pleasant and professional."

"I contacted Bluestar Air Mechanical for a second opinion after an appointment with Air One. I have a Carrier HVAC system, and the Air One technician recommended a complete system replacement, claiming the blower was bad, the furnace control board needed replacing, and that there were other issues. Since replacing the HVAC is a big investment, I wanted to get a second opinion. It was only after comparing the service from Bluestar that I realized Air One may have been pushing for a new system sale or lacked the expertise to properly diagnose and repair the actual problems. Isaac, the technician from Bluestar, spent about an hour thoroughly diagnosing and fixing the issues. He found burnt wiring in the furnace and discovered that the wrong capacitor had been incorrectly installed in the AC. Isaac replaced the burnt wiring in the furnace and the capacitor in the AC. After these repairs, my Carrier system was back up and running—without the need for a costly replacement. Bluestar, and Isaac in particular, demonstrated professionalism, expertise, and honesty. They focused on resolving the actual issues instead of pushing for an unnecessary system replacement. I highly recommend Bluestar for their reliable service and Isaac’s thorough and knowledgeable work."

"I have been a customer for a very long time and this scheduled maintenance and dryer vent cleaning was done by Cesar. I have to say he is one very thorough technician and I was very pleased with his inspection and vent cleaning. His service was so different than some of the ones I've had before. I even had one inspector tell me he didn't need to check in my attic which houses one of our two units. Let me tell you about Cesar, he even cleaned up behind my dryer for me. This is something that is rare in customer service. I have my HVAC seasonally maintenanced and never had a inspector be as thorough as him. The pictures he took and explained to me and the one problem he found that no other inspector had found in all this time. I tried to spare him from the attic heat for the repair and have him return on another day in the morning but he didn't mind going back in there to fix the problem for us although it was in the dead heat of the day. I just hope the company sees this review and knows what a good technician they have in Cesar."

"Great service very prompt and easy to work with."