Get matched with top basement leak repair pros in Lovettsville, VA

"Very, very disappointing experience; Lux replaced the foundation of my 1850 log cabin. The design was bad, the communication was bad, the execution was bad. Throughout the entire process, they were making mistakes. I now need to pay another company to fix the mess they left behind. I would strongly suggest not using this company!"

"If you want to work with someone condescending, rude, confrontational, unprofessional, and whose contractors workmanship is probably the worst I have ever encountered in my 30 years of working with contractors, THIS IS YOUR GUY. I can ramble on about the false promises, the horrible workmanship, the constant delays, the lack of communication, the rude and confrontational text messages. I guarantee Mr. Shank will in fact respond to this review and try to flip the script and blame it all on me somehow. He talks very poorly about all his customers well at least the ones he doesn't like. Not sure what that is based on although I do have some idea what is based on. But he never made anything explicit, so I can't make accusations that he is a racist. So I am definitely not saying he is a racist because he didn't do anything racist. But if he was a racist it would explain why he didn't give two poops about doing good work for multiple projects I provided him. I also have multiple properties and was hoping to make Mr. Shank a lifelong contractor. In a nutshell, he has done 2 projects for me at 2 properties. One was installing a threshold for a glass enclosed shower stall. His crappy sub contractor (they are not employees) despite him saying they are employees, did not install any grouting on the threshold. Fast forward 1 year, and mold is popping up all around the threshold. Rather than dealing with this individual, I hired another contractor to fix up his mess. Second job, and my second mistake, I hired him for a full scale home renovation for around 50K. That project was an absolute disaster. He took 3 months to do what he promised to me verbally would be a 3 week job. I don't really want to spend 1 hour writing down all the crap he did wrong. I'll try so sum up the highlights. Ripped out old flooring, promised to make new flooring level after installing new concrete by using lasers. New flooring is totally not level and as bumpy as walking on your local trail. The shoe moldings around the flooring look like a child installed them. I had to argue with him to get him to regrout the bathroom which was in his contract in the first place. I can go on and on. For sure if you are someone that Mr. Shank likes and match his criteria of what he likes, whatever that could be I have no idea definitely not race related. He may do a great job for you and that may explain the great reviews. I myself had a horrible experience with Mr. Shank and his group of sub contractors who just plain do terrible work. Ignore my review or take it seriously, frankly this guy will keep getting business cause he's a great salesman. Even has a LinkedIN profile to show how professional he is. Epic scammer and fraud. Stay away."

"JES was very professional and easy to work with from the beginning to the end of our basement project. Eric was very knowledgeable, and exceedingly helpful in answering our questions and making us feel comfortable with the choices we made. The crew that did the work were quick, clean, and extremely efficient. We were very happy with everything they did!"

"My basement had mold and evidence of water damage in July/August, and I was referred to Exterior Waterproofing Experts. The majority of the mold was on the side of my house, but the salesperson made a strong pitch about the need to waterproof the front of my home by digging up the garden down to the foundation. My wife was largely convinced, so we went ahead with the $8000 project. Six months later, the insulation behind the waterproofed front of the house is sopping wet. When the salesperson came back to my home to take a look, his explanation was that the water probably came up through the floor. His words were along the lines of "99% of the time the water comes up through the front." At this point, I feel like I have an expensive solution to a problem I didn't really have."

"I highly recommend DES! I arranged a consultation after a home inspection report indicated that there was moisture in our basement walls. I was worried that costly mitigation efforts would be required. A friend who had previously used DES for a basement water problem highly recommend them, telling us that they were an honest company that only does what is necessary to solve a problem. Happily, Mark Fine from DES inspected both our basement and our exterior grounds and reported that there was no indication of cracks in the foundation or water intrusion, and that no work needed to be done. It is so refreshing to have a company that doesn't try to sell expensive services when they are not necessary!"

"Phenomenal work! We hired C & Brothers to remodel our primary bathroom after obtaining numerous bids. Edwin managed our project - he kept us well informed throughout the entire remodel. The entire contract team was prompt, timely, conscientious, and meticulous. As messy as these projects can be, they kept our home clean and as dust free as possible. Edwin and Christian made great recommendations and steered us toward sound decisions throughout the project. They found us a beautiful slab of quartz for the vanity and bath surround that looks absolutely incredible. We could not be happier, would hire them again and highly recommend C & Brothers!"

"The original project I hired them for was to replace leaky faucets in both the kitchen and bathroom. Frank, the owner, was responsive and professional. They scheduled the work promptly and showed up on time. Unexpected issues were discovered that required a second trip and additional work. They communicated everything clearly and the additional costs were handled separately and transparently. They also cleaned up after the work was done. I would hire them again."

"I chose this company after comparing three other quotes and initially felt confident signing a contract with them. Unfortunately, my experience was extremely disappointing and frustrating. I hired this company to build an outdoor bar and stamped concrete patio. The bar should of only taken 7-10 days but dragged on for 8 weeks. Workers showed up once a week for only a few hours, and communication was terrible ? I constantly had to text and call for updates and got a 24 hours? notice before they arrived. They even started work before the permits were approved; I had to contact the county to find out. While I?m happy with the finished bar, they never completed the patio that was in our signed contract and stopped responding altogether. I ended up hiring another contractor to do it. The craftsmanship on the bar is fine, but the company?s professionalism, communication, and reliability were awful. I would not recommend this company. "