RuDan Plumbing Sewer & Drain Cleaning

They owner responded promptly to the first call, we arranged a convenient date. The plumber came on time, did the job on time. When less than the estimated hours were necessary, he charged less than the full estimate.

I called and left two messages with the office. One week later, I am still waiting for courtesy of a call back.

Rui, the owner, came to my house to provide the estimate for the labor and water heater replacement. He was very knowledgeable and helpful. I highlighted that the water heater was under warranty. Several days later, they replaced the water heater. They did a great job and also worked directly with the manufacturer to obtain the warranty credit. A definite A+ score.

I called several times. They never returned my phone calls.

The work was done quickly and well. And I think it was hard to do! They arrived on time, were professional, cleaned up after themselves, and were pleasant.

Excellently. He found two situations that needed attention that the other plumber had failed to address.

It is always great working with them. There have been occasions where they have come out and not charged us because it was “an easy fix.” We will be customers for life.

The company was very responsive answering my call. I found their contact information on Angie's, and called for service. I got bathtub drain clogged in both of my bathroom. Immediate service was required. The guy name Tim answered the call. We agreed on the timing and he showed up on time. He dressed up with the company uniform. At first, I dislike he just walked into my carpet bedroom without taking his boot off. He spend about 30 minutes top to finish the job - No more clog.

Rui came to check out a situation at my mothers house twice and spent a lot of time investigating. He was genuine and honest and ultimately explained to her that her best bet was going with a water proofing company. He didn't charge us for his time and advice. We will definitely be using Rui for our future plumbing needs.

Very happy with the services I received from this vendor.

Both items were repaired within an hour. They cleaned up and were highly professional. Cost was upper mid range or could be considered lower high end, but you get what you pay for and they were knowledgeable, no BS, and did the job. I would absolutely use them again.

The serviceman attacked quickly and did not give up until the drain was clear. They did not accept the Angies list coupon that showed on the site?

I called Friday morning and they informed me someone would be out that afternoon between 2-4. I have a 1 year old and we rushed home so that we could be there to meet them. No one ever showed up at the time or called me. I called Saturday morning and left a message. It is now Monday at 3pm and no one has called me.

I think the pricing was in line, I know how much stuff costs. You've got to give him an A. He sat there and programmed that water heater, and that thing was a bear to program.

First I spoke with Ru on the phone and explained what I needed. He came over the next day, looked at the job and gave me the estimate. The following day he showed up at my house with his partner and did an excellent job. Ru spent a lot of time with me during the day of the estimate. He explained what he was going to do, and also answered many other questions I had concerning possible future plumbing problems. Real nice guy who I would use again and recommend to others.

The tub is still old. The new drain system is working fine, now 2 years.

Fast, efficient cleanout at the agreed-upon price.

They are prompt, efficient and i called them the evening of the replacement and they came out the next morning and checked it out. They decided a new one was needed and put it in that same day. They are always there as needed.

Very well. Great response. A bit pricey.

They arrived on time and were very quick and professional.

Excellent - when its fixed it stays fixed.

It went really well. The guy that came out was a nice guy and told me he'd email me with the estimate. I decided to go with a company that had done an estimate previously and was cheaper.

Manager called me back immediately at 8pm on a weeknight. Technician came the following day and was very honest and detailed. Gave me options and price on the spot which was reasonable. Came the following day, performed the work, cleaned up the mess my old water heater made and completed the job in a few hours. I would recommend them to anyone and will use them in the future.