"We used A1 exterminators for several years. In the beginning we used them to change the dehumidifier filters. We started using them because the previous owners had used them to redo the crawl space and install a the humidifier. At some point we also started using them for pest control. We did their Guardian Plan from beginning. The guys they sent over were nice and courteous and always helpful. We were pleased with service until we were selling our home and records of services provided were requested and they refused to give them. We were needing information on if they had caulked some cracks in the foundation when they sealed everything when the dehumidifier was installed. I even had the previous owner call and give them permission to release this information. They accused me of trying to get information out of them that didn't belong to me. Funny thing is, there were absolutely no issues, but they were immediately defensive and accusing me of being in a bad place with our buyers. She talked over me to the point and was so rude, I told her to shut up. That was the end of anything I ever wanted to do with them. Had the owner of this company not been the rudest person I have ever dealt with in my life, I may have left them a good rating. Based on how she treats a customer of 4 or 5 years, I could never recommend them to anyone. Read their reviews yourself. Their bad customer service speaks for itself. When I mentioned this company to the buyers real estate agent, he confirmed that they weren't reputable as did the escrow company that did our closing."

"Only disappointment was that air-conditioning unit developed a system leak about 18 months after installation due to a chafing line and it was past the warranty time so it cost me to have it fixed when the cause was actually a manufacturing deficiency."

"All went well. Job done in time estimated and at even better price than original rough estimate. Stairs look great; all cutting/fitting was done with great precision."

"Repairer came very soon after called, was quite professional in his analysis of the problem. He gave us the information we needed to determine that the repair was too costly.  He offered to apply the cost of the visit toward installation of the dishwasher we would buy.  We planned to use that, but the new vendor offered installation at a lower price.  We plan  to use this business when we need appliance repair in the future.
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"Amazing. Guy was wonderful, extremely flexible, did not charge me for 2 service calls even though he had to come to my home twice on the same day to remove and replace the hot water heater while working around the floor installer. If he had not agreed, on less than 24 hour notice, to attend to the hot water heater I would have had to wait almost 2 weeks before the floor installer was available again. He is very professional, does quality work and truly lives up to his NICE GUY name. His prices are very competitive and he goes out of his way to work with the customer. I'm not sure any other plumber would have done what he did and charge the customer for only 1 service call given he had to come to my home twice in order for me to accommodate installer for my kitchen floor. I have a couple of leaking faucets to fix and I will certainly be calling NICE GUY PLUMBING after I complete the rest of my big projects."

"They get all "A's" for the installation, except price I just can't remember that.  I would use them again. My first impression was they knew what they were doing and they were very professional."

"He was courteous, and compassionate. He located the pipe that was leaking, and replaced the pipe. He even installed me a access panel, which will definitely come in handy. His price was definitely affordable and his professionalism was truly "Awesome"."

"He did a great job.
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"ASAP sewer and drain were fantastic! They fixed our main sewer line clog and explained to us what was causing the problem and kept the areas the worked in clean. They offered recommendations to prevent the issues from happening again in the future. We couldn’t be more happy with the services they provided and We highly recommend Them!"

"Not the greatest of experiences.  The guy was nice enough on the phone, but the service was horrible from beginning to end.  Took over a month from time of purchase to initial installation of standard sized window.  Initial measurement appointment was called off at the last minute.  Initial installation got pushed back at least once.

The original window that was installed had a damaged interior panel and the installers didn't clean up all the goo that was still on the window.  It took over a month to get an appointment scheduled to get the panel replaced.  Then an entire window was delivered to my driveway and left there.  It would have taken 15 minutes to replace the panel.  Then the following morning 2 installers showed up at my house unannounced at 9:00am on a Saturday.  They were going to replace the entire window until I showed them that only the panel needed replacement. 

The owner of the business promised me a $50 Home Depot gift card for our trouble, instead he sent me a check for $50.

The owner is nice enough, but I believe that Peninsula customers are not a priority.  I've had similar feelings about other providers I utilized that came from the Southside.


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