Get matched with top floor sanding pros in Fort Eustis, VA

"Bill came to my house and reviewed and gave me the estimate to do the adding of the red oak wood flooring in part of my 1st floor and the refinishing of the existing red oak flooring on schedule. Once I accepted the proposal, I scheduled them to do the adding of the new flooring for one date and told him that we needed to do the sanding and finishing on another date after the painters finished. He had no problem working with us on these dates and arrived as scheduled for each phase of work. The work was of the highest quality and was done without any disruptions to our daily activities. Bill did all of the work himself and explained everything he was doing and was very courteous and thoughtful to our needs. The floor looks great and I would recommend Apple Floor Solutions for any work that needs to be done. They are reliable, professional, and Bill is the best!!"

"Took out old carpet and updated whole 1st floor of my daughters home. Fast and professional."

"He showed up right on schedule. Waisted no time starting the job. Made sure to protect the floor inside if the house. Very professional and made sure to ask my opinion during the process. He suggested the best quality paint and he picked up the paint for me. Will definitely use him for future projects.
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"It went very well, the crew is professional, polite, fast, and affordable. My slate kitchen floors were in desperate need of cleaning. Floorescent Shine came and got the job done. Afterwards, the stone popped with color and now has a high gloss wet finish. I am very please with the results and will use this company for all my flooring care
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"Not as good as I would have hoped. He told me how many square feet of tile I needed to purchase. I brought. maybe, nine samples of tiles that I liked because with the price I didn't know what they were willing to work with. Sometimes it's more expensive and more difficult to work with another. I wanted to give them the option saying we don't want to use this because or it's going to cost you more to use this. So I showed the tile to their workman who came out. He said we use a lot of this 1 by 1. I said this is an old house, the floor is not going to be perfectly smooth and having done insurance for years I promise you instead of 8  by 8 tiles the 2 by 2 is going to be more forgiving on an uneven surface is it alright if we used this? He said that's mighty expensive, They are not paying for it so, do you know how to put it down? And he said he knew how to put it down, I asked it he was sure? He said yes, this is what I purchased. I came back and he had gotten all the tile up and he said my sub floor on half the room needs to be replaced and that's not in the price. I said ok what's the price to replace the sub floor and they gave me a price that was a little high. I said that for replacing a sub floor on half and he said that's for the whole room, so if you don't have to replace the whole thing then why don't you adjust that, and they adjusted that price. We agreed I paid them the extra money, and I said they could put my tile down.  He put the tile down, but it was not done in a good professional manner -- you know when you're really finished it looks like a finished room and it was not. I have a floor to ceiling mirror at one end of my bathroom which I pointed out to him. I asked it he realized I have this floor to ceiling mirror. He said he knew how to go about it. I stopped speaking because I thought he understood with a floor to ceiling mirror you have to either measure for it or start at the mirror so you don't end up with tile pieces abutting the mirror and then having it look tacky. Well, that's exactly what he did. Also it was not evenly cut along the wall. Not a problem. In that case you either take up the mold end and put it back down or put a shoe down to cover where at least it looked finished. None of that was done. The thing that got me, most of all was he left and didn't say anything. So I called his office and asked if he's finished. He said he remembered it wasn't finished completely. He said he had run out of tiles. I asked why didn't he tell me ran out of tile. By the way I bought the amount of tile he told me I needed. I will happily go and get some more. My whole thing is communicate with me you don't just run out of tile and leave. You tell me that I'm out of tile and I asked when is he coming back? He came back the next day or two whatever the case was and finished installing that tile and left again without saying anything. So I wondered if he was finished. It doesn't look finished to me so I called they said he was done. I said this is not acceptable, it doesn't look finished at all and I recounted all the things that went wrong. The guy in the background said he did not know what they want. They told me to take some pictures of it. I'm not a photographer and I don't think what I am talking about is going to really read in pictures, someone needs to come and at it. So the owner of the company finally agreed to come and look at it and when he looked at it he said "oh! I see," what can we do?" And I said if you want to put down a shoe mold in to finish up all these edges there's places where tiles not lining up a couple of them are going to have to come up and put back down. He hasn't done anything and the floor looks totally unfinished, it's just some tile in the middle of the floor and a huge gap around the edges. I point out all these things he said he would send someone out to finish it. They sent the same guy who was basically baffled about it. He said this looked fine to him. So now I thought I had to tell him what to do."

"The workmanship on the job was OK. There were a few skipping the sanding and in the final coating. The communication from the owner and the "front office" was poor.
The job was supposed to start on a Tuesday. We were supposed to have been given a call from the front office on Monday night to confirm the start time. Tuesday morning comes and we are waiting for the crew to show up so that we could go over details and make sure that we were all on the same page. I finally call the front office and are informed that the crew was behind on another job and they would not be here until the following day to start. Needless to day, that was causing problems across the board, that pushed the completion date and also left the arrangements that we had made for other accomodations in disarray. I went to the office in person and was told by Mr. Mcquitty that he was sorry and that "these things happen". I was not amused.
The crew finally showed up at 8:30 am on Wednesday and began the job. The crew leader (Frank) and I settled on the color for the floor staining and I showed them where there were wires to the alarm system coming up through the floor. This was so that they would be aware of these wires when they sanded. We chatted about a few of the other details and left.
The sanding and the staining  went fairly smoothly and the crew did a good job of cleaning up behind themselves. The dust residue was minimal although we took our own precautions. The first coat of polyurethane was also applied and left to dry. We were able to take a look at the floors from the doorway when we went to secure and lock the house at the end of the night. From what we could see it was acceptable. The following day, the poly was lightly sanded and the second coat of polyurethane was applied and left to dry. On the final day (Friday) Mr. McQuitty came in and put down the threshholds in the doorways.
We came in Friday night and inspected the job. We noted that there a few places that were not sanded well the second time. To be fair we did not complain to McQuitty about that at the time. Nor did we immediatly call about the alarm system wiring that was cut during the process and not disclosed to us.
We thought that he would have left an invoice for us for the final payment (we put down half of the estimate price) but all that was taped to the door Friday was the Angie's List form. We have been working hard to get the base and shoe moulding done and the rooms finished for the holidays. Mr. McQuitty has not contacted us directly but through the front office for the payment of the balance even though I have left several messages about the alarm wires that damaged.
Overall we are Ok with the job but very unhappy about the communication.
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"The good:
- The people were friendly for the most part
- They did good work in some ways
- Their subcontractors did good work
- They gave us a quartz counter top "for free" for our desk
- They did a couple extra things without charging us
- Everything looks good (if you don't look too closely)
The bad:
- I did not like the communication in the beginning, but I hoped, based on the reviews they got, that they would do a good job. I was disappointed with a lot of things - see below.
- I had to prepare my own detailed cost estimate (based on their difficult to understand e-mails) and get them to let me know if my estimate was correct or not. They would only give me a lump sum price and very little detail on what I was getting.
- They seemed to have never worked with the Cabinet Factory before. It was almost impossible to get any information about the cabinets we bought prior to signing a contract. Neither Get It Done (GID) or the Cabinet Factory wanted to talk to us about them. In the beginning I asked for no fiberboard and ended up with lots of fiberboard. Also, GID apparently does not know what fiberboard is - they were trying to tell me the kick-boards were not fiberboard (they are). The cabinets seem pretty low quality although at the time I was told by the Cabinet Factory that the cabinets I was getting were good quality and approaching the cost of the high end cabinets. One of the sliders in the pantry broke right away because there was too much weight. I never had this problem with my previous cabinets.
- They used wax crayon as paint in many locations on the cabinets. This is bad because it is not intended as paint, it is sticky, and wipes off easily.
- They told me it would be $100 more per fixture (about $1000) for LED under cabinet lighting. I still don't understand why they say it costs that much more. The lights they installed get very hot.
- There was very little attention to detail. They were going to stop the peninsula cabinets about 6 inches short of the end of the floor tile. It would have looked really silly - fortunately, I caught it in time and got them to adjust it.
- They put two joints in my crown molding about 12 inches apart and did a poor job with the joints. It looks very bad.
- The painting of the walls was bad. They missed lots of areas and they wanted me to mark all the areas they missed for them.
- They did not plan out the closet desk and shelves well at all. I told them I wanted a shelf for a TV, and they gave me shelves that weren't wide enough. Then they rigged it to work after lots of discussion.
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We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Our team has quality experience in this industry, and we make sure our customers are happy before we leave. Call or click to schedule an estimate today!

Certified Emergency Water & Fire & Mold Cleaning and Restoration

"Wonderful. Everything was done on time. I couldn't be happier with the work. My floors look amazing."