Get matched with top floor sanding pros in Gloucester Point, VA

"Very well. Came in on time Friday morning, noting that a blizzard was in the forecast for Saturday, they decided to stay all day Friday to complete the service. Flooring looks great."

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I interviewed 5 contractors before selecting Jim Hicks and his group.  Jim came across as honest and forthright, I did not get a sales pitch.  He listened to what I wanted and came back with a fair quote.  It wasn't the least expensive, and it wasn't the highest.  He took the time to meet with us twice before we could decide. 

After selecting him, he set us up with his general contractor, Justin.  I felt comfortable working with Justin from the very start.  He made himself accessible to me at all times, by phone, text or email.  He constantly kept me in the loop on what was happening when, which team would be working, and worked harm to make sure we were inconvenienced as little as possible.  He took time to explain what was being done, in what order, and why.  His teams; the engineer, brick workers, framers, and drywall installers were all very professional.  They all worked together, and showed respect for each other, Justin, and our home.  One structural issue came up, and Justin halted work immediately until it could be addressed and resolved. We have a steel home, so attaching the roof presented some challenges.  He continually worked hard to make sure I was getting what I wanted and worked with me on designing and deciding on details as they came up.  Justin paid very close attention to details so that the finished project was correct, many of which I wouldn't have thought of, or known enough to ask.

The project from start to finish took from April to October, came within a couple thousand of the original quote (because of some added features) and I am thrilled with the results.  In order to save money, we requested to do the finishing work ourselves; trim work, tiling, door frames, painting, etc..  They were very flexible, working with our requests, and did everything they could to make our work easy and offered helpful suggestions along the way. 

The room is beautiful, exactly what I wanted.  It works seamlessly with the rest of the home, and doesn't look like an addition.  We will definitely use them again if another project comes up.

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"Overall I am satisfied with the work that was done in my home.
Ben Meffley the Owner of Sky home improvement came to my home and gave me a better estimate than the previous company. I decided to go to a store to pick out the flooring myself and Ben went out of his way to pick it up for me. 
He did a fantastic  job installing the floor, and tried to be considerate in cleaning up any mess left behind.
The floors look wonderful, and I couldn't be happier"

"That had very good communication and did outstanding work! I have already planned to use them again in the future."

"Douglas Denney was fast, flexible, friendly and affordable I would definitely recommend."

"Aracelly gave me a complete run down of everything that I asked. Once explained, she completed the job in a timely manner, purchased all materials and products. Her business did very detailed work!"

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Initially, he seemed like he was very very knowledgeable, very friendly and gave us thoughts that he knew what he was doing. They arrived on time. They're very good. The crew was pretty quick and efficient. One problem I had was they didn't come with enough materials. They had to reschedule for a completion of some. There were some minor issues that we ran into. They were supposed to paint the chimney cap and never actually did that. It's not a big deal but the other thing was the warranty and we kind of had a fight with them for the warranty to actually be processed. The warranty was the big thing and it was a lifetime warranty and I guess there were personal things that came up. It was just basically what I've learned late, but it took us probably eight months to get the warranty to be processed. That was my biggest concern, but the warranty company ensures me that everything is good even though the paperwork has the wrong number on there and I am assuming that's because they had the wrong number initially which is why they didn't have enough material.

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"We were very pleased with the quality and timeliness of the work. Our refinished wood floors look great now!"

"Everything was PERFECT. Best EVER!"

"Great! On time. The work area was clean and dust contained. And the outcome is beautiful!"