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Recent Home Builder Reviews in Fairfax

  • Phoenix Home Services Inc
    Our family decided to build an addition for our house that would replace our large deck with a two-story sunroom, dining room, and large second-story balcony. We also remodeled our foyer and sitting room at the same time; this was a large and complex project. At the advice of our architect, we met with Phoenix Home Services to scope the project. Steve Bowes, one of the owners, was the project lead, and he stayed closely involved the entire time. Scoping went pretty quickly, as our wonderful architect had detailed plans - we met a few times at the house to confirm elements of the plan, and high-level choices for materials, and even met at the Pella window showroom to select windows together. This was our first time doing a project like this, and it was very reassuring to have so much involvement from Phoenix during this phase of the project. When it came time to sign the contract, Steve reviewed all the terms, in-scope work and materials, and anything that would be considered out-of-scope. This was in the middle of the pandemic, and despite supply chain issues and other uncertainties, I felt we came to a very fair agreement and were given an estimate for when the project would begin, which was several months out. This wasn't a surprise, and actually fit our own schedule very nicely. The payment schedule was also extremely fair, with a portion due up front as a deposit, and then scheduled milestone payments throughout the project - it gave me some reassurance that there was clear motivation to finish construction on time and showed that Phoenix had some skin in the game as well. As we approached the start date for the project, we had several touchpoints with Steve, and we were well prepared once things got underway. This is when we were first introduced to Les, who led the exterior crew - they built a fortress of an addition. I was concerned that these new rooms would feel less sturdy that the rooms they attach to, but it is incredibly well built and is as solid as any original portion of this house. As the exterior work progressed, we also got to meet Bob, the master carpenter, who led the interior crew. Bob is incredibly skilled at what he does, and we appreciated how patient he was with us as we changed our minds several times about the design of our interior work and the finishes and details. His work was incredible, and as funny as it sounds, we miss having him around every day! No project is without issues, though, and we ran into unforeseen problems with the design that resulted in a major change- we were faced with the prospect of having to remodel our primary bathroom unexpectedly. Steve handled this situation as well as could possibly be expected - he was able to get a bathroom remodeling crew assigned quickly, gave us a generous price for the labor, and put forth every effort to turn this change into a positive. The silver lining is that we got to work with Martin, who did an exquisite job on our bathroom - the attention to detail he had on our tile work was outstanding, and we're thrilled with outcome. As the project wrapped up, the team was great about managing our mutual punch-list for touch ups, fixes, and miscellaneous items. They finished on time, and the end result looks amazing; we couldn't be happier. We're not calling anyone else for the next project we do - Phoenix proved that they do great work, care about their customers, and delivered on their promise
    David M.
  • Cyrus Construction LP
    Farzan and team delivered the project well inside of initial scheduling estimates. The team was courteous and professional and they did everything that we asked. The end result is very nice.
    Tammie L.
  • Lakewood Home Builders Inc
    We engaged Lakewood Home Builders to complete a 1000+ square foot second floor “pop-up” addition to our 1951 Cape Cod. The new second floor includes 2 new bathrooms and 4 new bedrooms, a laundry closet, all new roofing, flooring, and Hardie siding, additional updates to the existing first floor, a new front portico, and a nearly entirely new chimney. I could not recommend Lakewood more highly. Tim, Lance, John, and their team were extremely professional, trustworthy, in constant communication, and completed this very substantial project AHEAD OF SCHEDULE. The quality of their work was outstanding and we couldn’t be more pleased with the outcome of the project. Tim was our project manager and was very mindful of staying on budget. He was in daily communication with me throughout the project and always accessible. Furthermore, if there were any aspect of the project that we were not entirely pleased with, they were always willing to make it right, and did so quickly and without additional cost. As with any project of this scope, there were a couple of unanticipated issues that took us a little over the original contract budget. We also requested some additional work during the project that added some cost. Nevertheless, we are confident that Lakewood did their best to keep the project on-budget and on-time. If we had known how seamless and painless this project was going to be, we would have hired Lakewood to do it years ago. Thank you, Lakewood Home Builders for a first-rate experience and wonderful “new” home – we have already recommended them to friends and neighbors and will confidently continue to do so
    Steve M.
  • Michael Nash Design Build & Homes
    This review is for my current experience with Michael Nash Design, Build & Homes during the design phase of my 2022 project. Important note, in 2011, I hired Michael Nash and worked with Shawn as the project manager to remodel my home to include: redesign and expansion of the Kitchen, full redesign of the Master Bathroom and remodel of two additional Bathrooms, design and construction of new home theater and wet bar, remodel of the Dining Room, fireplace, staircase, and new hardwood floors on the main level. The original work received several awards and was featured in a local magazine. We were exceptionally satisfied with the company and Shawn. 11 years later, I find myself living with a progressive disease and needing accommodations to maintain the quality of life in my home. My wife and I decided to add an addition to the main level of our home. Unlike all other major projects, where I receive multiple quotes prior to selecting a contractor, we went directly to Michael Nash. Michael Nash gives us peace of mind knowing we will get the highest quality product and know our needs and wish list will be listened to and incorporated into the design and build. Our project manager again is Shawn and the design phase, as expected, is going great. Work will include a new Master Bedroom, Bathroom and walk in closet, raising all of the floors on the main level to be one level and completely rebuilding an expanded outdoor living space (and storage unit) that a person with a disability can enjoy. Shawn understands my needs as he incorporates accommodations into the design. It has also been great catching up with Shawn about our families after 11 years, as Michael Nash is like family
    Gregory B.
  • WBuilders Inc.
    My experience from the salesman to the installation was great. I got all new windows for my townhouse and the installers were very professional, fast , and cleaned up amazing. I got numerous emails and phone calls along the way keeping me posted of when the windows would arrive. I would highly recommend this company for new windows!! Thank you to everyone for a great job, especially the installers
    Ahmed A.
  • Michael Nash Design Build & Homes
    Michael Nash remodeled my kitchen and added 2 new bathrooms. They did a masterful job and came in on budget. The project was part of a major renovation and won an award for excellence. The designers were excellent, adapting the design to our tastes. They listen, not impose. They also kept within the budget which is rare for builders. They are committed to customer satisfaction. Years after the conclusion of the project they came out to repair my roof at no cost and later fixed a problem with my jacuzzi again at no cost. I was so happy with the experience that I arranged for them to do work at another property, adding a new bathroom and remodeling another bath there. I look forward to working with them again
    Michael M.
  • Ideal Construction and Remodeling
    Ideal Construction did a major remodel on our house and we couldn't be happier with the result. They were friendly, professional, fairly priced, and got the work done on time and at a high quality. We asked for some additional work be done in the middle of the remodel and they worked with us to ensure it could all be completed on time. Their project managers and tradesmen we're all great to work with, we couldn't have asked for a better experienc
    Joe H.
  • Bella Home Design, LLC
    If I had to sum up Bella Homes in just a few words, it would be this: Our family dream home. Bella Home Design is comprised of the perfect team absolutely dedicated to making your dream home become a reality. As busy as they were managing multiple home projects, Marco and his team were truly dedicated in attending to our desires and genuinely GENUINELY cared. They didn't nickel and dime us, but from the beginning I always got the vibe that their greatest satisfaction was seeing their customer absolutely LOVE their home. And we ABSOLUTELY LOVE our home. 150%! When we first came across the house we bought it was about 50% complete. It had the foundation, framing, and roof completed. Initially, we thought the house was a bit too big for what we were going for, but the architectural design and layout of the home honestly made the house a perfect fit for us. We came in at just the right time where we were able to make some design tweaks (i.e. remove elevator design, modify master bedroom closet, modify formal living room for an office, modify a wine room into a storage space, etc). Additionally, we were able to make selections for all the bathrooms, accents walls, mud rooms, wet bar, coffee bar, butler pantry, and much more. As a Naval Officer, I take a lot of pride in being a man of integrity. Therefore, I want to be completely honest. Was there bumps along the way? For sure. But when you're building your dream home, and its not an actual custom home build - there will be some bumps. I would take these bumps every single time as opposed to going through the pains of a new construction custom build that comes with a lot of risks. With that said, every bump was able to be communicated and worked out. When I say Marco has a team truly dedicated to attending to our desires - he has a great team. Tony, their CFO, was not too busy to get his hands dirty and took the time to work on some requests and/or discrepancies. He is a man that takes a lot of pride in punctuality and timelines, but he is also a man that prides on delivery a quality product to his customers. Darren, one of their designers, was so responsive and upbeat - he was an absolute pleasure to work with and provided timely responses. In a time where supply chain issues are present, Bella Homes did a remarkable job in planning ahead and delivering a quality product to its customers. What made this experience even better was the fact that they valued my input and often sought my input. What an amazing feeling it was to walk into a home that you felt like was a custom build, and not having to feel like you have to hire a bunch of contractors after closing to do a bunch of remodeling. For those in the military and are familiar with performance reviews, as a senior Lieutenant Commander in the Navy with 16 years of service I would give Bella Homes my absolute HIGHEST RECOMMENDATION for building you your next home. From the quality workmanship to the communication and genuine desire to perfect (as reasonable as possible) our dream home, we will forever be grateful for the home they delivered to us. Thank you Marco, Tony, and the remarkable Bella Home Design crew. You truly built us our dream home
    Mark O.
  • The Levine Group Architects + Builders Inc
    Levine Group was excellent. I would recommend without hesitation. Jerry is a calm, low-key guy who explains everything well and charges reasonable rates. He came in right on budget. He has a very helpful process for making a bunch of decisions and choices in advance so that the work happens on schedule once they start. The existing structure of our house is over a hundred years old so various structural elements (joists, studs, lathe and plaster walls, etc.) were not up to modern codes. Jerry and his crew spotted those and (at no additional cost) beefed up or re-did those elements when they ran into them so our house is now stronger and safer than ever. Cindy was an exceptional designer. She really dug into our kitchen design, spent a lot of time with us picking out counter tops, cupboards, handles, etc., and consistently came up with truly ingenious solutions to the odd spaces an old house creates. She had beautiful design recommendations. I am baffled by and deeply suspicious of the negative review from "Chris E." Our project took a year so we got to know Jerry, Cindy, and their crew well. Everything "Chris" describes is completely at odds with their personalities and our experience
    Colleen B.
  • Willis Builders Inc
    Matt is a very kind person whose team was very nice to work with. They were respectful, clean, trustworthy, and made sure they listen to our wishes and concerns. They worked very hard so we could move in before Christmas. The projects after that were slower but we had added several projects in the process and overall they got everything accomplished in about 4 months. Matt always reacted on time to e-mails and calls. Sometimes is was hard to reach his team to find out when they would be coming and what they would work on but one call to Matt and he made sure we got a reply. Green products and limited chemicals were very important to us and his team not only respected that but also collaborated with us which products to use. We had a major water problem in the basement and they were able to fix it with additional drains, a sump pump and a successful concepts to redirect the water from the house. We have had a lot of rain so far and the basement has been dry, yeah! The built-in closets were done by a different team and took more time than we expected. They didn't turn out the way we wanted but Matt worked with us on that, reduced the price and had the team do some changes. We heard many horror stories about other contractors from friends so we were worried starting this big project. Overall we had a very good experience with Willis Builder. The majority of projects were done very nicely and to our satisfaction and Matt was willing to work with us on the couple things we were not so satisfied with. We also know, should there be anything in the future, Matt will not hesitate to come and fix it. We would work with him and his team anytime again
    karin f.

Last update on June 13, 2022

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