Get matched with top home security system pros in Chesapeake, VA

"SafeStreets Home Security was a lifesaver! They had to troubleshoot my 3 floor townhouse unit, requiring many trips up and down the stairs. Finally determined that I needed an entire new alarm system but had all the parts and equipment available. Helped me program the app and set my security codes."

"With crime and break-ins picking up around the city, we felt it was time to invest in home security. Using ADT for the entire process was excellent. They added an extra motion detector to our equipment package for being new customers. We also added the smoke and carbon monoxide detectors. All and all, a great overall security and automation system."

"John and Scot his helper arrived on time as scheduled.  They immediately began opening the equipment boxes for installation.  John set up his computer to program the Pro Control.  When I saw the tower boxes I thought they were big.  Scot  installed the two tower speakers at the wall outlets. Prior to installing the Episode speaker at the theater speaker outlet under the TV  Scot and John removed  the under TV bar speaker.  Scot installed the Episode speaker and went into the hall closet to install the AV receiver and Blu-ray.  John and I discussed the size of the speakers.  He said we had discussed the dimensions and I was O.K. with them.  Reality was setting in.  We had two monoliths (as my wife called them)  on both sides of the fireplace and a big black box (14in x14in x15in} against the side wall.  A discussion ensued.  We decided we wanted the system removed.  John said there would be a re-stocking fee and recommended that we wait to see how we liked the system,  Scot started to remove a tower and John told him to stop.  We did not go over system operation in much detail.  John and Scot packed up and left.
After they left I tried operating the TV and found that mute didn't work.  I called John and his secretary answered after many rings.  I explained the situation and she texted John.  He  returned and programmed mute into the Pro Control.  Later, John sent an email recommending wall mount speakers as a fix for the towers and a smaller sub-woofer.  He was informed we wanted the theater system removed and the TV restored.
I went online  to Episode, Polk Audio and to Yamaha to register the speakers and AV receiver.  On Yamaha I discovered the unit price quoted for the 373T was the MSRP but that it was discontinued and the 375  provided was $50.00 cheaper than the unit price paid.    On Polk Audio the TSI300 was listed as $50.00 cheaper than the unit price paid.  Both Polk Audio and Yamaha have free shipping and did not indicate a re-stocking fee for returns. Episode would reveal pricing only to dealers.
When John sent the quote to uninstall the system  he quoted 15% re-stocking fee $154.00  and $250.00 for 2 hours custom labor.  We questioned the re-stocking fee  believing that Polk, Yamaha and Episode did not charge a re-stocling fee.
As a final comment, John revealed later that the Polk towers installed were not the TSI300 quoted but were actually a  more expensiveTsx330T.  He is correct.
Spartan Pro-tech has excellent reviews on Angies list and I wll call them for service required for the equipment they installed. However, for new work I would compare their quote with other service providers and equipment vendors.
 
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Security Technology Group Inc is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work.\n \nSecurity Technology Group Inc is a leader in providing our customers with the highest quality products and craftsmanship in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations.\n \nWe look forward to working with you!

Protect Your Home is a leader in the home security industry, providing safety and peace of mind to more than 1.5 million families nationwide. Since we emerged in 1998, we've grown from a company of few to having over 2,000 high performance team members, three locations in Indianapolis, a sales center in Kentucky, and over 128 field branches across the country—and we're still growing.\n\nFor nearly 20 years, Protect Your Home has partnered with ADT®, the #1 name in home security. Today, with our national reach, we are one of ADT's biggest partners and the only partner to be designated as an Authorized Premier Provider.\n\nOur commitment to serving others combined with our projects, events, and culture contribute to the development of our team professionally, personally, and financially.\n\nIt's our mission. It's who we are. It's our legacy.\n

Everyone chooses Access Innovations, Inc., because we are the best, most professional, and the most affordable. Our skill level allows us to handle all of your low voltage projects!

"I self installed our FrontPoint system. It went smoothly and my questions were answered efficiently and professionally by the FrontPoint staff. I would highly recommend FrontPoint as a home security system."

"We have our second home in the mountain so they were able to send it and he was able to work with our installers and it worked out fine. So far we were are pleased with it. We were with another security system for 12 years and we changed because their selection of product was of a higher grade. They are excellent."

"Jeremy came out to my house to explain 1st Security's system (co-branded system with alarm.com), and gave me an amazingly good deal with the best pricing possible. The thing that amazed me was that 1st Security's pricing (both upfront equipment cost and the monthly monitoring charge, with full access to smart phone system) was LESS than the do-it-yourself options like FrontPoint. Yes--it was less than FrontPoint, even though 1st Security's pricing includes FULL installation by a professional (Larry, who was amazing--spent hours at my house making sure everything was right and teaching my husband and me how to use the system). Even more amazingly, 1st Security's monthly rate (again, less than FrontPoint) includes service, meaning that there is NO house-call charge, the way there was with my previous alarm company. If anything breaks, etc., they will come out and fix/replace it! Jeremy and Larry were both awesome--helpful, courteous, professional, prompt, etc. I highly HIGHLY recommend them and 1st Security. If you're thinking of going with a DIY alarm company to save money, don't bother--call 1st Security. They will also match other companies' prices!"

"We like their service. We haven't had any problems. They are very good. This was the first time we've had an alarm/security system in our home. The supplier is ADT. I like that I can set my alarm every night before I go to bed."