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"This is probably the best and most responsive service provider I have ever dealt with in Charlottesville.  I have dealt with other plumping issues (leaking washer hookups; burned out hot water heater; septic pumping) and have gone with different providers for each.  Roto-rooter was by far the easiest to get a hold of and fastest to ever make it to my place (and it was after hours!).  We noticed water backing up from the basement floor drain and called the main office at ~6:00pm.  The office picked up right away and contacted a technician and he called me back within 10 mins to give me an ETA as he was stuck in traffic.  Even with the traffic he was at our place and looking at the problem by 6:45pm!  I was floored!  I've never had such fast service!  
Buzz, the technician, was super helpful and personable.  He explained what he was going to do and his problem solving process and the different outcomes that were possible.  He also provided approximate cost estimates for the different scenarios that could be causing our problem.  It was very clear and informative, I feel much better prepared for the next time we have problems.
That first night Buzz attempted to find the clog with a camera (which my 5yo son got a total kick out of), but it made it all the way to the tank without finding it.  Which meant he was going to have to dig up the access hatch to look inside the tank.  Unfortunately, it was dark by then so he marked it off and had to come back the next day.  He felt so bad about not being able to fix the problem that night and was super apologetic.  He was just the friendliest guy.
Anyways, the next day Buzz dug up the hatch and pulled out a big old ball of roots that was blocking up the drain!  Fixed!  Maybe it was because he did such a great job explaining all the potential costs that when he rung up the final price we were delighted that it was so low!  Only 300 and change - we were really expecting about $600+ for the work he did.  I feel that Buzz gave us a really good deal - I think because he felt so bad about not being able to help us that first night.  :)  A+ for Buzz.
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"Initially I had problems with a dehumidifier and drain hose were leaking because they were not properly installed. I wrote a one star review based on that. However, since then JES responded to my complaint and Brian came out and did a thorough job of installing a drain system for my dehumidifier, I was also impressed by a follow up phone call about my review and the subsequent work. I have upgraded my review of JES."

"They were prompt , professional and honest. After assessing the damage he said that it was not necessary to repair- I appreciated his honesty in Not trying to charge for unnecessary repairs. We do plan to hire him for other work next Spring."

"Worked with several techs from Plumbing Champions on several occasions. All were professional, provided options and explained all well and the pricing was fair."

"Got the job done as promised."

Reliable, Quality lasting plumbing services.

Hello my name is Charles and I have over 20 years of plumbing experience. I enjoy what I do and I’m a people person and I’m very family oriented. I love to travel and make people happy. So if you have any plumbing issues I will be glad to take care of them and I am open to questions you say have.

Hello iam Travis I’ve been doing carpentry and plumbing for 20+ years I take pride in my work and offer great service if you need any repairs just let me know 540-818-0766 iam a plumber by trade have a lot of experience and good at what I do \n\nService’s I offer carpentry and plumbing repairs \n\nCarpentry - small porches staining power washing small porch projects and bathroom remodel \n\nPlumbing -water heater replacement and repairs \nFaucet repairs and replacement water leak repairs drain line repairs and clog issues new water lines or ice maker lines main water leaks

We take great pride in our experience, expertise, quality, and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Over 45 years collective experience.

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