Get matched with top deck and porch pros in Bon Air, VA

"A Home Renovation LLC (Owner: Javier) ​Overall Rating: 2 out of 5 Stars (DO NOT RECOMMEND) ​I hired A Home Renovation LLC for a porch renovation, which included a smaller, agreed-upon auxiliary job. While the project was completed, the experience was deeply unsatisfactory due to both subpar workmanship in highly visible areas and the highly unprofessional and belligerent behavior of the owner, Javier. ​Issues with Professionalism and Communication ​Javier is exceptionally challenging and argumentative to work with. His communication was defined by open hostility, sarcasm, and dismissal of customer input. ​Argumentative and Dismissive: He was openly hostile to basic customer questions and input. When questioned, he repeatedly reminded me that he had "been doing this work 10 years," using his asserted experience to dismiss any concern or design preference I had. ​Rude and Disproportionate: When I politely requested an itemized receipt, his immediate, disproportionate response was: "Jesus Christ you told me at my earliest convenience. I'm working on it. I've been busy." This established a tone of disrespect for the entire engagement. ​Excusing Poor Quality: When a flaw in the completed work was pointed out, Javier’s response was, "you get what you pay for," suggesting low quality was justified despite our agreed-upon contract price. ​Contractual Obligation Treated as a "Favor": He treated the small, agreed-upon extra job as a personal favor rather than a commitment under our contract. ​Critical Workmanship and Material Damages ​The structural work was adequate, but the final, highly visible details suffered from poor execution and damaged materials. ​Poor Workmanship: The final detailing includes uneven cuts and poor finishes in prominent areas. ​Material Damage: We noted several critical material damages upon final inspection: ​Cracked stair post tubing. ​The hand railing running down the stairs is badly scratched. ​A new white handrail has a noticeable black stain on the bottom. ​Conclusion ​Had Javier been willing to engage respectfully, I might have been able to overlook minor imperfections. However, his belligerent attitude, combined with noticeable flaws and material damage, makes this unacceptable. ​I now require that all noted issues, including specific poor workmanship and material damages, be corrected immediately or that I be reimbursed for the cost of professional repairs. Due to Javier's conduct, A Home Renovation LLC has lost any opportunity for future projects I had planned. I strongly advise others to look elsewhere unless you can handle the disrespect."

"MGD LLC provided a complete bathroom remodel and we are extremely satisfied with both the results and the process. From initial design and scope of work meetings to in-process change management, Matt provided professional guidance when needed and the flexibility to adjust the plan when necessary. MGD LLC displayed the attributes we hoped to see in our contractor, an accurate estimate, project start and completion on time, daily cleanup, tool and equipment organization, and excellent communication throughout the duration of the project. We were informed of dates and arrival times for MGD LLC work, and there was seamless coordination of sub-contractors, so that plumbers, electricians, glass installers, and tile installers would not be waiting on others, or getting in each other’s way. Above all, we most appreciated the craftsmanship, attention to detail, and pride in the work displayed throughout the process."

"Overall, an outstanding experience. Pricing and workmanship were great. And are just great guys to work with. Couldn’t be happier with the outcome and would HIGHLY recommend them."

"First Due (Brandon) was very professional. He went out of his way to come on Saturday morning to install our flat screen."

"My wife and I had a good feeling and Ken and his crew right from the start. I was very worried about how big of a project my issue would become. He set me at ease right away and knew exactly how to address the issue. He also pointed out the specific cause of the water penetration and many other locations where I was in danger of having similar issues. Many of the smaller issues he basically rolled into the project for free. I felt even better about everything once he was into the project, so I went ahead and gave him the green light to address a long list of nice to haves" around the property. That led to him finding some additional major issues, but got them sorted at very reasonable rates. I was a full time property manager for 5 years by profession and now have had rentals of my own for 10 years. Ken is exactly the kind of crew I want working on my properties. I can trust that he's going to get it done without pulling a fast one on me or overselling me on things I don't need. He has his own rentals and I really felt we were on the same wavelength as far as the level of budget to quality ratio that I was looking for. A few minor mistakes were made by his crew but they took responsibility and in the end he made everything right. His crew were great guys too. My wife and I felt very comfortable having them working on the house. 5/5 recommend."

"Started right away, responsive to our input, finished quickly."

"Very professional. Work done in a timely manor. He went over and above to do the work as stated in the contract. As a result of his good work I will be using his company to do more needed work at my home. I would not hesitate to recommend his company to any friends, family or neighbors. He is thoughtful, courteous and respectful. I am so happy that I chose his company for my needs. Sorry I don’t have any photos of before and after the repairs were made."

"I could not be more pleased with the roofing job completed by Fletcher Construction! From start to finish, the experience was seamless. The estimate process was incredibly thorough they sat down with me to go through every detail and explore all possible options, ensuring I understood everything. They even worked with me to submit the estimate to my insurance company, which made the process so much smoother. The crew was outstanding professional, timely, and efficient. They completed the project quickly without sacrificing quality, and the results are excellent. I am so impressed with their work that Ill undoubtedly be reaching out to them for other projects around the house. Highly recommend Fletcher Construction for their professionalism, expertise, and top-notch service!"

"I had a water damaged post on my front porch that needed replacing. BMF Contracting was such a big help. Will for sure use them in the future!"

"I'm a hard grader. Five stars would be perfect. My whole story is on my blog at https://slowoldrunner.com/life-stories/stoneridge-outdoor-living/ Good: They always arrived on time. I never had to worry about whether they would show up. Completed job before anticipated Stayed in communication with status. Good quality work Bad: Higher pressure sales process than competitors Bumped into my mailbox, and I had to replace Left ruts in my lawn where materials were dropped that I need to repair."