Get matched with top deck and porch pros in Chesterfield, VA

"A Home Renovation LLC (Owner: Javier) ​Overall Rating: 2 out of 5 Stars (DO NOT RECOMMEND) ​I hired A Home Renovation LLC for a porch renovation, which included a smaller, agreed-upon auxiliary job. While the project was completed, the experience was deeply unsatisfactory due to both subpar workmanship in highly visible areas and the highly unprofessional and belligerent behavior of the owner, Javier. ​Issues with Professionalism and Communication ​Javier is exceptionally challenging and argumentative to work with. His communication was defined by open hostility, sarcasm, and dismissal of customer input. ​Argumentative and Dismissive: He was openly hostile to basic customer questions and input. When questioned, he repeatedly reminded me that he had "been doing this work 10 years," using his asserted experience to dismiss any concern or design preference I had. ​Rude and Disproportionate: When I politely requested an itemized receipt, his immediate, disproportionate response was: "Jesus Christ you told me at my earliest convenience. I'm working on it. I've been busy." This established a tone of disrespect for the entire engagement. ​Excusing Poor Quality: When a flaw in the completed work was pointed out, Javier’s response was, "you get what you pay for," suggesting low quality was justified despite our agreed-upon contract price. ​Contractual Obligation Treated as a "Favor": He treated the small, agreed-upon extra job as a personal favor rather than a commitment under our contract. ​Critical Workmanship and Material Damages ​The structural work was adequate, but the final, highly visible details suffered from poor execution and damaged materials. ​Poor Workmanship: The final detailing includes uneven cuts and poor finishes in prominent areas. ​Material Damage: We noted several critical material damages upon final inspection: ​Cracked stair post tubing. ​The hand railing running down the stairs is badly scratched. ​A new white handrail has a noticeable black stain on the bottom. ​Conclusion ​Had Javier been willing to engage respectfully, I might have been able to overlook minor imperfections. However, his belligerent attitude, combined with noticeable flaws and material damage, makes this unacceptable. ​I now require that all noted issues, including specific poor workmanship and material damages, be corrected immediately or that I be reimbursed for the cost of professional repairs. Due to Javier's conduct, A Home Renovation LLC has lost any opportunity for future projects I had planned. I strongly advise others to look elsewhere unless you can handle the disrespect."

"Overall, an outstanding experience. Pricing and workmanship were great. And are just great guys to work with. Couldn’t be happier with the outcome and would HIGHLY recommend them."

"Honest, stands behind his work and did what was expected in a timely fashion. Anything not to his standard by his workers he quickly resolved. Have used again already."

"First Due (Brandon) was very professional. He went out of his way to come on Saturday morning to install our flat screen."

"My wife and I had a good feeling and Ken and his crew right from the start. I was very worried about how big of a project my issue would become. He set me at ease right away and knew exactly how to address the issue. He also pointed out the specific cause of the water penetration and many other locations where I was in danger of having similar issues. Many of the smaller issues he basically rolled into the project for free. I felt even better about everything once he was into the project, so I went ahead and gave him the green light to address a long list of nice to haves" around the property. That led to him finding some additional major issues, but got them sorted at very reasonable rates. I was a full time property manager for 5 years by profession and now have had rentals of my own for 10 years. Ken is exactly the kind of crew I want working on my properties. I can trust that he's going to get it done without pulling a fast one on me or overselling me on things I don't need. He has his own rentals and I really felt we were on the same wavelength as far as the level of budget to quality ratio that I was looking for. A few minor mistakes were made by his crew but they took responsibility and in the end he made everything right. His crew were great guys too. My wife and I felt very comfortable having them working on the house. 5/5 recommend."

"Ken and his team are spot on contractors/subcontractors. Ken is very approachable. If it's something you do not like, he will make it his duty to make you happy."

"They did a great job of making my deck SAFE!"

"Started right away, responsive to our input, finished quickly."

"Very professional. Work done in a timely manor. He went over and above to do the work as stated in the contract. As a result of his good work I will be using his company to do more needed work at my home. I would not hesitate to recommend his company to any friends, family or neighbors. He is thoughtful, courteous and respectful. I am so happy that I chose his company for my needs. Sorry I don’t have any photos of before and after the repairs were made."

"I could not be more pleased with the roofing job completed by Fletcher Construction! From start to finish, the experience was seamless. The estimate process was incredibly thorough they sat down with me to go through every detail and explore all possible options, ensuring I understood everything. They even worked with me to submit the estimate to my insurance company, which made the process so much smoother. The crew was outstanding professional, timely, and efficient. They completed the project quickly without sacrificing quality, and the results are excellent. I am so impressed with their work that Ill undoubtedly be reaching out to them for other projects around the house. Highly recommend Fletcher Construction for their professionalism, expertise, and top-notch service!"