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"I was very impressed with their hard work as well as the quality. I was after a smooth wall that few others were willing to perform the more difficult work. They took the time to find all the imperfections, without me asking, just to make sure it was done correctly. I would and have recommended them to others."

"We had used Barlow Service Experts for some time and had generally good experiences, but our recent water heater replacement was very disappointing. When our old unit flooded the basement, the sales rep, Nicholas Allphin, assured us we could do a payment plan for a new tankless heater. He was polite and professional, but would swipe past all of the verbiage on his tablet straight to the signature block, repeatedly reassuring us of what it said and that it was a payment plan. Months later, after repeatedly asking for payoff information, we learned it was actually a lease that would cost nearly double what we were quoted. We felt completely misled and taken advantage of, and it was incredibly frustrating to realize the truth only after months of trying to get answers. This felt dishonest and manipulative. If you still choose to use them, be very cautious and double-check everything they do and say, because there?s a good chance they could be doing the same thing to you."

"Everything went really well. Rob was punctual and got everything done quickly. The price was competitive. He and the contractors he brought in did an awesome job. In the master shower, they replaced and fixed some of the old pipes and fixtures, installed a new shower pan and all the tile and fixtures. He was even able to work in a curve ball we threw in and installed the niche in the shower. For the outdoor stair drain, he and his crew were able to remove the old, ineffective drain and setup a much better drain with higher capacity and that is better at absorbing the water and rain. Rob also did some research on the best options for drainage in the stair well and helped us avoid costly options that would not work long-term. We're very happy with the result. For the window well installation, he got the job done despite our indecision and patiently worked with us while we changed our minds. Now we have an installed window well attached to the wall in a very narrow space with the drainage gravel all setup and ready to go. All through the process, Rob was awesome at communicating with us, keeping us updated, and figuring out solutions with us, giving us invaluable info based on extensive experience to help us make the best possible choices."

"It went well.The worker was force and work hard to get the job done."

"We decided to hire Accent painting because they had great reviews, that was a mistake. I scheduled with Josh to start on December 9 2024, he said they would take down light fixtures, towel bars and door hinges and fix any holes smaller then a quarter. I emailed Josh on December 5th to find out what time we needed to meet the painters on 12/9/2024, no response. I called Josh 12/6/2024 and left a message, no response. Sunday 12/8/2024 i decided to text Josh, he responded 3 hours later he said it would be Tuesday or Wednesday before they could start. I told him that the painting had to be done by 12/16/24 that we have carpet being installed. Josh said they would reach out to me tomorrow (12/9/24). They called and said they would start on Tuesday. The painters arrived on Tuesday to start. They finished on Saturday, they said to put blue tape on what needed to be fixed. There was not enough blue tape to fix the issues! They did not patch any holes and did not do any of the things I was told would be done. They said they had covered the lights before they filled holes and did not see them. We scheduled for them to come back on 12/23/24 to fix holes and do touch ups. On Monday the 23rd they came to fix the issues, they did not cover our brand new carpet or flooring. I was asking why the flooring was not covered, they did not speak English. I had paint on the carpet and flooring, at this point I am so p*****. They did not know the difference between semigloss and high gloss paint. They then rolled the area's that had to be fixed. In the end this is not a professional paint job. I will not recommend them."

"SS Builders is a terrible contractor. He's working on behalf of the VA to help my dad, an elderly vet that requires oxygen, with a bathroom renovation. He and his team have done 0 dust suppression. Between the sheetrock dust and general dirt from a full bathroom renovation, the floor and the air quality in their house is terrible. The room was NOT sealed off to contain the dust and particles and they have NOT cleaned up after themselves. Both my parents require oxygen and they are both suffering physically because of his poor work quality. Also, it doesn't appear that he does any work himself. He uses subs for everything. I told him during the first week that a walking path needed to be left for my mother and her walker. Every time I've gone to pick her up, they've had the walkway blocked. They even blocked the driveway so she had to go all the way to the street to get in my vehicle. He's inconsiderate and doesn't respect his customers or their homes."

"My thermostat froze and would not turn on my heater just as the weather turned cold at night. I called Barlow and begged them to send someone out as soon as possible. When I explained that we have a 74 year old (myself) and two young grandchildren plus their parents living with me. They made me a priority because of the ages of the people living here. They sent out a technician named SPENCER. He went out of his way to replace my thermostat. He was totally professional and more than helpful. Because of SPENCER I am spending a cozy warm night in my home. I am so grateful for Barlow squeezing in an appointment for us and as an additional perk SPENCER was even able to arrive early. He literally went the extra mile to take care of us. Thank you SPENCER and Barlow. Joanne"