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"Great - very good work at a reasonable price *This review was migrated from an affiliated account on Angi with an original submission date of 9/28/2017."

"One of the worst experiences I have ever had in my life with a company. They came to install a reverse osmosis system to our House that was to be leased in the following 2 weeks. They left, and after a few hours when we returned to the property. The reverse osmosis system was leaking immensely. It completely flooded our kitchen about quarter of an inch of water. Our kitchen had been recently re-done (finished about 4-5 months prior) and it costed over 25,000 Dollars just on the cabinets and counters. The system flooded at least 4 cabinets. And it went under the cabinets and into the walls. There was already visible damage of warping and expanding from the wood. We kindly requested them to come and fix their problem and pay us for the damaged. This is when they brought in an incredibly rude employee called Randal Booth. He was very rude to me and my wife, he wouldn't let us speak or explain, he tried to diminish the damage, and tried to blame us. My father has been in construction for over 40 years, he works with builders that build custom homes or luxury homes. So he has experience with pricing. We brought a very very very modest quote of repairing the kitching (removing everything, drying the walls, and installing new cabinets, and then re-installing everything else) This meant we had to properly remove the Granit as well as remove all the sink and plumbing and some electrical (because of the oven and gas cook top) on top of we would have needed to remove at least a foot of backsplash plank. Then remove 4 cabinets, and install 4 new cabinets, granite counter again, sink and all plumbing, cooktop and oven, and then backsplash plank, paint and caulk and finish everything. My dad's quote was around 7,500 USD to do everything (including buying new cabinets from American Woodmark, which were the same brand we had recently installed). The quote was modest because he was going to give me a friends and family discount and ask favors to his electricians and plumbers and painter work friends. Randal proceeded to rejected the quote and asked to bring his own licensed contractor. Which we allowed him to do. My father was present when the contractor came in. First of all, the contractor tried to diminish the quality of the cabinets saying that they were cheaply homemade cabinets painted on site. Which was a complete lie. They were purchased at Home depot Bandera and were American Woodmark. I have the receipts (which were sent to Randel but he ignored them) Then the contractor proceeded to say that he would get done the project in a couple of hours, and he said he would just remove the current cabinets without removing anything else and installing them. This would completely risk our kitchen for even more damage. Randel then proceeded to give us a settlement offer of 1900.00 dollars of so. I was not pleased with the offer and I told him just the cabinets alone costed about 450 each and we got them at a sale event in Home depot and with some extra discount percentage because of the credit card. So I told Randel Booth that instead of taking his settlement offer, I would prefer his contractor to come and do the work for the 1900. Then he started stalling and not answering. He asked for proof of the cabinet costs and I sent it, and more stalling happened. Then after like 4 MONTHS of waiting, I contacted The Marketing Manager on Linkedin and made her aware of the situation. Randel emailed me saying he wanted another contractor to come in and get a quote. Which I told him no, he had his opportunity and I didn't want to bother the tenants. All in all its been 6 months we have 4 warped cabinets and Alamo water softeners has fixed this issue. We now will start talking to a lawyer to assess the situation."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"they are all pro. they are good, and they are on time. they clean up and we trusted them with whatever they doing"

"The job was done by a superbly professional team, working in excruciating heat (104 degrees!), and they were polite and explained what they were doing throughout the installation. They had to work around problems with a 70-year old house, old wiring, and apparently sub-standard original installation issues. The city inspector said it was impeccably done."

"Perfect .. got the heat we needed in record time. Professional, knowledgeable, reasonable."

"In 2022, I discovered my water heater was leaking. Alfred and Tobie arrived around 1:00 PM. After examining the water heater, they said the replacement would cost $2,425. They let me know that If I supplied the water heater, they could install it for approximately $700.00 - but it was obvious that I wasn’t in a position to pick up a water heater on my own. They returned with a Rheem (approx retail cost $750.00), which didn’t fit on the elevated base correctly - part of the heater now hangs over the edge. The job was completed in two and a half hours. When I calculated the costs of the job, I assigned $1,000.00 to parts and supplies, which left a $1,425.00 labor cost. For a two-and-half-hour job (which included the time spent picking up a water heater), the hourly labor cost was $570.00 for both Alfred & Tobie, or $285.00 an hour each. IMO, the costs were excessive and I felt that I was taken advantage of due to the situation. I contacted Bryco, but I never heard from them."

"Do not use this company for service or installation of your HVAC system. In San Antonio, use ANY OTHER company, there are plenty of much better options out there. Beyer Boys is a complete rip off! Simple repairs = astronomical costs!, company and technicians only interested in raking in $, and promoting annual service plan. Technician disingenuous. Customer service very slow to respond in answering questions about billing. This job was for a simple solenoid failure on the AC unit with a total cost of over $900! The basic 50mf/ 440v solenoid replacement cost $318. Also replaced were the hard start saver $317. and a “2 pole electric connector” at $291. Later after we finally got the itemized receipt (which required several calls to the company before any receipt was emailed), I looked up the cost of these parts. (to buy OEM parts for this unit, they would be less than $30, $135, and $15 respectively). I don't think the technician took enough time to explain the issue with the HVAC unit that needed repair. I think that he replaced more components than were needed to solve the problem. I also felt he was more interested in trying to sell me an annual maintenance plan than addressing the service issue at hand. He kept trying to sell me the annual maintenance plan. After he was working on the unit I asked him if the solenoid replacement alone would have fixed the unit and he said yes, but then also encouraged me to have the maintenance plan. He hinted again that we should have the annual maintenance plan, in saying that the coolant level was low “so the system might not cool as well as expected” That is actually not an issue at all with our HVAC. After the bill of $916.80 was paid for this very basic problem, which took less than one hour for the technician to fix, we never received a bill in the email. I had to call the company to request a bill. They finally emailed the bill, but it was not itemized at all, it just listed the items repaired and the total charge. I called again and requested that they please send me an itemized bill, including the parts cost and labor costs. This time I received an email with the costs as I stated above, but again no separation of parts and labor costs. I called again and asked to get the full b breakdown, but still have not heard back from them. The technicians behavior, the exorbitant charge, the failure to promptly send a receipt, and then once a receipt was received, the additional phone calls to get an itemized receipt, and also to request a breakdown parts vs. labor all makes this feel like a RIP OFF SCAM. If the exorbitantly high cost was the result of some sort of emergency labor fee or something like that I would understand that, BUT BECAUSE OF THE LACK OF TRANSPARANCY, I am left with the impression that this is a serious rip off, and deception in business practice. The behavior of the technician also made the service call feel deceptive, because of the focus on promoting the annual service plan. PICK ANOTHER HVAC SEFVICE COMPANY, there are plenty of options out there."

"Great job."