Get matched with top carpet installation pros in San Antonio, TX

"We contracted with Lowe's (Kevin Wright) to replace a section of our shared fence with a neighbor and also a section of the neighbor's fence. Lowe's price beat two other estimates, they split the bill (between us and the neighbor's), and the work was excellent. Lowe's uses Total Maintenance as their fence contractor and couldn't be happier with them."

"They did an ABSOLUTELY AMAZING job!!!!!!! I was on a short time frame due to leaving town. They put me as a priority to meet my schedule and did OUTSTANDING work. You cannot even tell where the work was done! My paint, which I had DREADED trying to match.....is PERFECT! The texture looks original. They were extremely neat and courteous. I cannot give them any higher rating!!!!"

"Dave has done multiple projects for us on our home as we have remodeled areas over the years. He is knowledgeable, professional, and personable! His subcontractors are great! Dave keeps the work going and keeps in daily contact throughout the project. I would recommend him for any project you need done. We will never go with anyone else for our contracting needs! He has truly helped us make our house into our home."

"Great job. Happy about the dustless removal to the install. Plus Bruce was great at helping us decide which tile to use. It came out beautiful."

"First off the flooring was completed beautifully, it looks wonderful!! On the other side of this though…the workers did not show up consistently throughout the install. What could have easily been a 3-4 day job turned into a 5 day job, and to top it off the last day ended up being the longest day working from 9a to 7p. The last day they solely worked on the stairs. Tore up the newly painted walls and stair base, and left gaps between the riser and step. With all of this they didn’t even bring the amount of materials that we paid for, they were 5 boxes short which amounts to about $500, and still charged for the labor for the missing boxes and the 10% overage allowed for cuts, which amounted to another $500 or more. They were supposed to install painted wood risers on the stairs, which was not done. I confronted the Owner/president who apologized offered to fix the work on the stairs, and offered me a 1 box allowance. Did not acknowledge any of the problems in any way except to send someone in to “fix” the problem and a $100 discount on a $20,000 dollar job. That is clearly unprofessional and insulting. There was no care or concern about the inconvenience, and I was treated like I was lying so that I could get a discount. I even sent pictures of the materials that were delivered, the damage, etc. This was the second time I used them, and the last. I have gotten much better service and communication from cheaper companies. I would recommend you proceed with caution when using them."

"I would strongly advise looking for a different company. I moved out of a house and I am currently trying to get it on the market. I just had painting done 4 days ago. John had his crew come in and put carpet in. The carpet itself looks great, on the other hand the damage to every baseboard and door jam does not. The paint had been scraped everywhere. See pictures below. I contacted John immediately and explained the issue. Immediately John started with the excuses. John - This is why I advise all of my clients to paint after carpet gets installed. Nathan – John you never said anything even when you were here giving me the estimate as my painter was painting? John – Oh I guess we never communicated that, but it is impossible to get carpet in without scrapping the walls. Nathan – so? You know there is going to be damage done before you ever start, and you don’t communicate that to the customer? John – I need to come out and see exactly what damage has been done. Nathan – I am available tomorrow at 1230. So, being hopeful that after spending over $12000 on flooring with John over 2 projects in the last month that he would make this right I was sorely mistaken. We were supposed to meet up at 1230 at my old house to go over the damages. I show up to my old house at 1200 and guess who decided to let themselves into my house unattended? John did. See pictures below. The code given was for work done previously not to let yourself into my house whenever you want. So, I come inside, and the excuses continue. John – Hey Nate! I figured out the problem (like he has found his ticket out of this.) Nathan – oh yea what’s that? John – You used the wrong paint. You used water-based paint instead of oil-based paint. Nathan – What do you mean? Its interior paint and primer. See pictures below. Regardless of what kind of paint I used there are damages to my house caused by your team. John – Nathan there is no way for us to install the carpet without rubbing the walls and trim. I have been doing this for 10 years and never seen this happen. Nathan – so what is it? Is it you advise people to paint after installation or is it you have never seen this? How are you going to make this right John? John – there is nothing I can do. Either you bought the wrong paint, or your painter lied to you. At this point I am pretty upset to say the least. I then ask him if he is accredited by the BBB in which he responds, “yes and I will defend myself”. So please be on the lookout for the results from the Complaint I have filed. Ultimately, I am disappointed. All of this over the $300 my painter was going to charge to fix it all! PLEASE do your research and talk to many different contractors before settling on this guy. If anyone wants more pictures than what was provided here please email me @ [email protected] and we can communicate and I can show you everything I have. You get what you pay for and this one really bit me in the ***."