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"This is the worst sprinkler company we have ever used. They used to be much better. We needed to have our system reinstalled after a year of disuse, as well as our control box. There was a lot going on here when they came out, and I never did monitor them. We xeriscaped our front yard and wanted to convert that to used less water. They charged us over $1000 to convert to higher sprays, but they kept finding leaks and the price kept going up. They were supposed to check our back and side yards too, but since they were here, several heads have broken off. Why didn't they do a proper inspection? Also they reinstalled my control box and it cannot be manually controlled, or programmed. When these leaks in the back happened, they charged me $100 to fix one pipe and replace a head (they claimed it had checked before and charged me to come out and do a replacement. WHY DIDN'T THEY DO A COMPLETE CHECK AND ESTIMATE THE FIRST TIME? I HAD ALSO THOUGHT OF DRIP IRRIGATION ON AN INITIAL VISIT A COUPLE OF MONTHS AGO. I mentioned this during the working visit and told me that it would cost me $6,000 or more--and this was AFTER they fixed some leaks."

"Think twice before hiring this company. This review is based on how we were treated by the owner Donnie Ferguson. We hired Diamond Decks to install a patio cover in our backyard. The cover is beautiful. The material matches the house and the craftmanship of the fireplace, roof and woodwork are exactly what we wanted. Here’s where it all went wrong. The last job was to stain the concrete both existing and the new walkway we had them install. The crew did not power wash the 10-year-old concrete before staining. We contacted the project manager right away and asked why they were not power washing and he said the crew didn’t think it needed power washed. Ten years of dirt and they didn’t think it needed power washed? Prior to staining, the crew put samples of the color on the concrete and asked for approval of the color. They didn’t wait for the stain to dry but had us sign off on the color while it was wet. The certificate we signed says “Do not sign this certificate until all services have been satisfactorily performed and material supplied or goods received and found satisfactory.” Despite this warning they had us sign the certificate prior to the stain and seal being applied. Let me also point out that no one asked us what we wanted the stain to look like or guided us in any way to get the look we wanted. The stain looked nothing like we wanted so they came back and applied another color and seal and made it worse. We reached out to Donnie and let him know we were not happy with the stain. His resolution was to charge us another $10,000 to do an overlay on the two patios and then apply another stain. Donnie believed it was the old concrete that was the problem and thought we needed an overlay. We received quotes from two other companies to fix the stain. Neither company thought we needed an overlay. Instead they would remove the seal and stain and reapply the color we wanted. We again reached out to Donnie and respectfully asked for a reduction in our final payment of $7500 to fix the concrete stain. This was his reply: Absolutely not. We are experts and what we do and the color selection you picked does not need multiple coats. I do not care who you are getting your false information from. And you cannot remove foot print and terrible texture work that is in the concrete work we did not pour. The imperfections would be difficult for anyone to see because they are enhanced once the color and sealer are applied. This has one of the best sealer you can use and this is specifically why the form says DO NOT SIGN THIS FORM Unless you approve the color. It’s not an easy product to strip off hence the reason it last much longer and that’s why we use it. The balance owed is now past due $41628. I will need payment in full by the end of day or I will need to notify the attorneys that the contract breach is made. You’ve signed all the paperwork we asked of you and now you wanna insult us by telling us you want us to refund money cause you don’t like what you selected. This is the owner of the company, threatening, insulting and hostile. We of course were not in breach of contract and he knew it. They had just completed the work seven days ago. Again, think twice about hiring this company. They showed a total lack of concern about our dissatisfaction and blaming us for the results of the concrete stain. I will say that Casey, the project manager, was always professional and showed empathy for our concerns."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Unresponsive. Initiated contact but then never responded after I outlined project. Should at least give the courtesy and say that they want to decline the job"

"I had two countertops and lighting replaced in my bathrooms, and the overhead light in my garage replaced. The Carpenter’s Hand team did a great job. And the cost was much better than other quotes. Unlike other companies that you never hear from once the job is done, Jeff makes sure you are happy with everything before he considers it done. I will definitely use them again."

"David Smith and Evan Bylsma did an excellent job. They were very professional and did the job in a timely manner. I highly recommend them and AA plumbing."

"Excellent. Timely and per contract."

"Brian and his employees were absolutely the best. They completed tasks quickly, the work was excellent and they always left everything clean and neat. I will certainly be calling him in the future when I need work done at my house."

"Clay came out yesterday and unclogged my sink. He was friendly and at all times professional. For the work that was done, I felt the price was very fair. I will use them again anytime I have a plumbing problem."

"First time hiring someone for this job. It went well."