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"Bait and switch pricing and now they quoted $155.00 to replace sprinkler valve upon arrival technician wanted much more than $155.00 to replace sprinkler valve. The company said that to cut out the valve and to re plum with a new valve with cost more money than $155.00. The company said that they were charging a $155.00 to remove six screws on the top of the valve and reconnect two wires. I would never pay a $155.00 to remove six screws and re attach two wires and that give me a clarity to anybody coming behind me about sprinklers valve replacement with this Company. This company need to be more transparent on the front side relative to what they do for a sprinkler valve replacement costing $155.00."

"Thanks for 18 years of ensuring that I have the best quality water possible coming into my homes. I highly recommend Primary Solutions!"

"At first the company seemed super helpful. Eric was always pleasant and seemed to be supporting us. HOWEVER, they told us that they were dealing directly with insurance and that we wouldn't need to worry about anything. Therefore no costs, no options, no explanations of services were ever given to us. When the bill came back higher than insurance would cover they assured us that Joyce was the best in the business and would get it taken care of for us. the gap ended up being $3000 out of our pocket and as far as I can tell, no genuine effort was made to come to an agreement because we would have to pay it anyway. They were not actually working for us. In addition, the whole process was frustrating because appointments were made with us, where we canceled plans and they never showed or called. They removed equipment before it was dry and then covered themselves by putting it back in. At the end of the day our house is dry as is our bank account. I DO NOT RECOMMEND!"

"Arrived in the small window of time just as they promised. Was able to keep my schedule for the entire day. Great job at a decent price! Will be getting my business again. Very impressed!"

"I am so glad that I have found a reliable company to depend on for repairs! Al was here early in the arrival window, has great communication skills, is patient, and does thorough work. He explained everything as he was doing it. I will definitely recommend Al and Megafix to friends and family"

"Eric and his team put our house back to better than before!! They rebuilt and restored our home, after a damaging water leak. The skilled craftsmanship was nothing less than impressive and the job was handled with care!! We plan to hire again for future projects!"

"These guys were total pros. James answered all my question while on the phone setting up appt. When the guys showed up, they got right to work. Eric was was very knowledgeable, explaining things to me when I asked. Professionals and a reasonable price. You can't ask for more than that. Definitely recommend this company!"

"We had leak that left a couple of water spots in our home and I called this company because of the good reviews. But we were indeed scammed, the technician quoted us $21k for a “bellying of our pipes”. We had mentioned to the tech that everytime we noticed the wet spots it was when we ran our dishwasher but he never checked our dishwasher or anything. We asked him to do the camera to check our pipes and he concluded the ‘pipe bellying’ due to ‘erosion’ (The pipe camera service is $450 btw, another ridiculous amount.) Well first of all, our home is a NEW build, its less than 5 yrs old so it ddnt make sense to me, plus who has 21k? We went ahead and hired a different plumbing company and within the first 15mins they concluded that it was our dishwasher that was causing the leak! I saw it with my own eyes. They said that i just needed to replace our dishwasher. They said that there’s nothing wrong with our pipes. Which totally makes sense because we noticed the leak everytime we used our dishwasher. Plus they fixed our garbage disposal for FREE compared to Texas quality plumbing quoted us $750 for a new one. How ridiculous. I called Texas quality plumbing because it was upsetting to get quoted 21k and i also asked for the video recording and pictures and a detailed report of the pipe camera service they provided and they cannot provide me with the report. They said ‘we can come out again and the tech will do it again and explain to you where he found the bellying’. They said that they dont even have the initial recording! Another thing to add, since we stopped using our dishwasher we haven’t had ANY LEAKS! PLEASE PLEASE BE CAUTIOUS WHEN USING THIS COMPANY AND MAKE SURE TO GET A SECOND OPINION! THIS COMPANY CHARGED US A RIDICULOUS AMOUNT OF MONEY AND THEY MISDIAGNOSED WHAT WAS WRONG! BOOK A DIFFERENT COMPANY! Attached are photos of their ridiculous prices. Also there’s nothing wrong with our toilets but they also added that we needed to replace them as well. 🤦🏽‍♀️"