Get matched with top appliance salespeople in Lakewood Village, TX

"Russ was very professional and extremely courteous. Oven was repaired in a time manner. Thank you Sir. "

"They actually repaired a circuit board! This was half as much as a new one. They were available when I needed, came on schedule, finished quickly."

"Incredibly fast response after project submitted to HomeAdvisor, plus prompt, courteous, professional service and installation. Highly recommended."

"Brian was knowledgeable and kind. He was able to complete the job well and quickly."

"Shannon, the owner treated us so horribly. This is by far the worst customer service we’ve EVER received, and after looking at previous reviews, it seems like other people have also been disrespected by Shannon. When placing the order with Co-Owner Tatyona, they were aware we were buying in behalf of a business with full authorization. We moved forward with the purchase due to their agreement of an invoice CC transaction and next day delivery. The next day delivery was essential to us as we’re interior designers with a deadline. They were more than happy to sell us the fridge as we would become regular customers. This was May 6. The next day(May 7), the day of the delivery I received a very offensive call 30 mins before the delivery time from Shannon stating they won’t be delivering the fridge due to the transaction still pending and not being able to schedule delivery again, if even, on Thursday May 12th… I understood that, but why schedule a delivery for next day knowing you have to wait for transactions to clear? Next day delivery on May 7th was promised. Transaction fully cleared on 05/09 and we were willing to provide Shannon with whatever he needed to verify the transaction as he continued to refuse giving us our fridge. Picture ID with business CC. Amex Transaction. Amex account holder information. Business documents. He continued to refuse our verification method and give us a hard time to acquire the fridge. At this time, the funds have already been pulled from our account and we told him we can pick it up, that’s not a problem. Shannon followed up with “You, or nobody is going to be coming into this store to take anything from me, nor will we be delivering anything to you until this transaction clears. You can cancel, go to Home Depot, I really don’t care”. This was clearly a lie coming from Shannon as Amex verified that the funds have been successfully received but yet the transaction hasn’t posted on his end - according to Shannon. His next comment was how we didn’t have the card physically with us, but they clearly knew that as he assisted his wife, Tatyona to provide us the invoice. Again, we attempted to provide him every ANYTHING needed to verify but he refused. Today, May 12th, we walked into Sparks to see Tatyona and she have absolutely no idea who we are - she knew as she was hostile towards us immediately. Once we refreshed her memory, she acted clueless. We offered to purchase the fridge right then and there with our ID and CC to verify. Now, she refused to do this and stated our refund/cancellation has been processed. We left the store and came back only a few seconds later to ask for a copy of the cancellation. Once I asked for the receipt of the refund, she only then voided the transaction because I asked. Very unfortunate experience - I wish I could post the recording of the conversations. This interaction is by far the worst myself, and my team have been treated by company. The disrespect was extremely unprofessional."

"Mr. Page quickly responded to my call and was able to come out within a few days. I didn't think my washer was working properly as the clothes were still dirty and the water level was so low that it didn't even rise to the top of the clothes. I just wanted him to check to see if it was working the way it should. After Mr. Page checked everything thoroughly, he said it was working the way it should. I have an impeller washer but he said I may be happier with a washer that uses an agitator which cleans the clothes better. I am thrilled he suggested that and after doing some research I am biting the bullet and purchasing one with an agitator. Mr. Page also looked at our oven as the door periodically feel off. He determined we needed new hinges. However, the model number was not accessible and our oven is on the older side. Mr. Page was able to find our model a few days later and called me with a price to repair them. Again, he was thorough and prompt with the information. Mr. Page is a lovely man, was here on time and I pleased with his suggestions. I highly recommend him and will be my go to appliance guy from here on out."