Get matched with top appliance salespeople in Prosper, TX

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I had a great experience using Rodenbaugh's to install my new flooring. I replaced all of the old carpeting in my house with the latest vinyl flooring that mimics the look of hardwood but is water resistant and pet-friendly. From the beginning of the process (selecting the flooring and reviewing all of my options) to the actual installation of the flooring - everything was done professionally and exceeded my expectations. I would use Rodenbaugh's in the future and would also recommend them to others looking for any of the services they offer."

"I CALLED AND DESCRIBED THE PROBLEM. THE LADY FELT IT WAS PROBABLY A WATER SUPPLY VALVE. THEY DIDN'T HAVE ONE, SO SHE SAID SHE WOULD ORDER ONE. IT WAS NO COST TO ME UNLESS IT WAS THE RIGHT PART. SHE ANTICIPATED 2 DAYS, SO I MADE THE APPOINTMENT. THEY CALLED A DAY EARLY, SAYING THEY HAD RECEIVED THE PART AND THAT THEY COULD COME BY THAT DAY, IF I WANTED. I AGREED. THE TECHNICIAN ARRIVED AS AGREED, AND DETERMINED THAT THE PART WAS WHAT IT NEEDED. HE REPLACED IT WITHIN 1/2 HOUR. HE WAS PERSONABLE, AND COURTEOUS. THE FEE WAS.$200.00."

"arrived as planned, diagnosed problem quickly and replaced the broken part. nice guy - highly recommend."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Mr. Page quickly responded to my call and was able to come out within a few days. I didn't think my washer was working properly as the clothes were still dirty and the water level was so low that it didn't even rise to the top of the clothes. I just wanted him to check to see if it was working the way it should. After Mr. Page checked everything thoroughly, he said it was working the way it should. I have an impeller washer but he said I may be happier with a washer that uses an agitator which cleans the clothes better. I am thrilled he suggested that and after doing some research I am biting the bullet and purchasing one with an agitator. Mr. Page also looked at our oven as the door periodically feel off. He determined we needed new hinges. However, the model number was not accessible and our oven is on the older side. Mr. Page was able to find our model a few days later and called me with a price to repair them. Again, he was thorough and prompt with the information. Mr. Page is a lovely man, was here on time and I pleased with his suggestions. I highly recommend him and will be my go to appliance guy from here on out."