I am unable to review the workmanship. Marcus arrived about noon and gave a verbal estimate to repair the wall using existing pavers but suggested that heavier pavers would be better and I agreed.
Two days later I called to find out when the estimate might be sent and to verify they had the correct email address. Three days later another call for an ETA on the estimate. Two days later another call. Three days later I called again to gain insight on the reason for non-response and was again told someone would call me back. That was two days ago.
Judging from the eleven previous reviews where the lowest cost of work was $2,500 I'm GUESSING they chose not to produce an estimate because the $1100 - $1300 unofficial bid was too little for them to bother with. Even though the cost would have been higher by replacing the pavers..
So, my only viable complaint is the lack of responsiveness. That doesn't bode well if something goes wrong with the job.
good luck.
update May 11. Accepted another bid of $3,700. Seems high but, perhaps, the $1300 verbal offer was a low-ball offer.
Updated May 17: As for being dejected that was because of the amount that I have had to spend on house repairs. I did state, "It doesn't matter if it is expensive it has to be done and it has to be done right." If the $2800 includes the "concrete footer", the heavy stones we talked about, and filling in the low areas behind the wall then contact me. If the work is done I will update this review.
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#1 Drystack Stone for retaining/spa walls. They have as showroom choice and was ours. When the masons came, they mortared the whole thing. We were told "no one chooses drystack". They offered a redo, a credit or additional work for their mistake which we took the extra work.
#2 We picked out deck pavers site unseen. Were told on multiple occasions samples would be brought to our home early on to make final choice. Needless to say samples not show up until 6 weeks into construction when need to start this step, and unfortunately not what we expected. So we changed course, picked new travertine stones and salesman told us were available. However, had to be ordered and waited additional 2-3 weeks for those to come in. On a positive note did pleasantly end up with multiple size stone (which we were told not available). Was easily preventable delay if they had done what they said they would do.
#3 Built in Grill was built 6-8 inches too high at eyebrow singeing level so had to be rebuilt. Really seems like should have been done right in the first place. Was fixed - just aggravating
#4 Infinity edge was installed and not level. Water was not flowing over symmetrically so choppy. When wall checked, we were told it was leveled so implied not fix. When you looked at the wall edge to the water line (the ultimate leveler with gravity - right?), one side was obviously higher. Had to push harder to get this done but they did and not perfect but acceptable.
#5 Annoying items - When spa was "ready to use", did not heat up. Needed larger BTU gas meter into our house. Simple fix but seems like a detail could have been forewarned about. Also never received pool notebook we were supposed to get at signing until all completed. (Learned this from Pool School guy after all done.) Also Leuter stone gets calcium deposits with hard water here so look hazy/dirty - would have been nice to know that from salesman.
All being said and done I do like the pool and deck we have but wish the journey was smoother."},"url":"https://www.angi.com/companylist/us/tx/plano/riverbend-sandler-pools-reviews-7789727.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Legacy Custom Pavers","address":{"@type":"PostalAddress","addressRegion":"TX","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Raphael K."},"reviewBody":"We have been shopping around for a company to replace our entry walkway and patio. We had contacted another company and had been working with them but could never get the project off the ground with them. I went on Angie?s List and found Legacy Custom Pavers and called them based on the reviews. We called Legacy Custom Pavers and Tim came out the next day and worked up a design for the project. He had an estimate written out within fifteen minutes. Their price was comparable to the numbers from the previous company so we decided to go with them and scheduled a date for the work. We had already selected the pavers we wanted and it so happened that Legacy used Belgard Pavers so we didn?t have to spend time selecting new pavers. At 8:00 AM the workers arrived and demolished the front walk and old patio in short order and began laying the pavers. The entire process was completed in the same day and we absolutely love the look that they created. They also built borders with Windsor stone around our flower beds and trees and are extremely happy with the result. The entire job looks beautiful and we are planning on having them do our driveway in the next couple of months. I HIGHLY recommend the professionalism of this company"},"url":"https://www.angi.com/companylist/us/tx/plano/legacy-custom-pavers-reviews-6285359.htm"},"position":9}]}
Pavers And Hardscaping Service reviews from real Angi homeowners in Krum, TX
Last update on October 15, 2025
Melissa T.
5.0
05/2024
They did a wonderful job installing pavers in my backyard. They worked on drainage issues we had and they planted 2 large crape myrtles .
Lauren B.
1.0
05/2022
Spring of 2021 our pool was first "completed". We had major concerns at that time regarding leaking. We have only continued to have major concerns with the stability and safety of our pool. Our pool shell remains unable to maintain water. The communication with Venture is poor. The one owner...
They used pavers to do our front yard landscaping. They were very good. The pricing was good. They were recommended by a friend to me. They gave us great advice, they listen to us and do what we want.
I am unable to review the workmanship. Marcus arrived about noon and gave a verbal estimate to repair the wall using existing pavers but suggested that heavier pavers would be better and I agreed. Two days later I called to find out when the estimate might be sent and to verify they had the...
Susan P.
4.0
04/2013
End product is what we expected, but pathway there was tumultuous that led a 6-8 week project into 16 weeks. The downfall was communications between different departments and to us as well. I expected better attention to detail and customer service. Problems were all managed with...
Raphael K.
5.0
12/2012
We have been shopping around for a company to replace our entry walkway and patio. We had contacted another company and had been working with them but could never get the project off the ground with them. I went on Angie?s List and found Legacy Custom Pavers and called them based on the...
At HavenHub, we're more than just a home service company – we're your trusted partner in creating havens of comfort and joy. Specializing in several verticals such as Landscaping, Roofing and HVAC solutions, we bring expertise and dedication to every project we undertake. What sets us apart is our commitment to putting our customers first. From the moment you engage us, you'll receive a world class experience with us. Whether it's transforming your outdoor space into a lush oasis or ensuring your indoor climate is just right, we're here to make it happen. At HavenHub, your satisfaction and peace of mind are our top priorities, and we're honored to be a part of your home journey. Welcome to the HavenHub family, where your home is our passion.
"Our roof not only looks great but has also increased the value for f our home. They provided regular updates throughout the roofing project, keeping us informed every step of the way."
Natalie M on May 2024
At HavenHub, we're more than just a home service company – we're your trusted partner in creating havens of comfort and joy. Specializing in several verticals such as Landscaping, Roofing and HVAC solutions, we bring expertise and dedication to every project we undertake. What sets us apart is our commitment to putting our customers first. From the moment you engage us, you'll receive a world class experience with us. Whether it's transforming your outdoor space into a lush oasis or ensuring your indoor climate is just right, we're here to make it happen. At HavenHub, your satisfaction and peace of mind are our top priorities, and we're honored to be a part of your home journey. Welcome to the HavenHub family, where your home is our passion.
"Our roof not only looks great but has also increased the value for f our home. They provided regular updates throughout the roofing project, keeping us informed every step of the way."
Landscape Innovations Has Been In Business In The DFW Metroplex For 40 Years. We Have Received Awards For Both Residential And Commercial Landscape Installations. We Enjoy Working With The Individual Property Owner To Ensure The Highest Quality Landscape Installation In The Attempt To Make Your Property The Envy Of The Community. Our Employees Maintain The Highest Degree Of Professionalism, While At The Same Time Are Friendly And Personable. We Would Greatly Appreciate The Opportunity To Service Your Landscape Needs In An Attempt To Assure The Highest Quality Workmanship In The Metroplex For Your Property. Ask About Our Angie's List Discount. We Offer 100% Customer Satisfaction Or Your Money Back Guaranteed!!! Please Contact Us At 817-832-4790 Or 214-704-7993 Or email [email protected]. Please Visit Our Website landscapeinnovations.org to see some of our customer's testimonials. We Look Forward To Working With You!!! Warmest Regards, Michael Rohe/President Landscape Innovations
"We were very happy with our landscape project. Mike created a plan that included our input. He and his crew arrived as scheduled and completed the job in one day."
Marc C on April 2025
Landscape Innovations Has Been In Business In The DFW Metroplex For 40 Years. We Have Received Awards For Both Residential And Commercial Landscape Installations. We Enjoy Working With The Individual Property Owner To Ensure The Highest Quality Landscape Installation In The Attempt To Make Your Property The Envy Of The Community. Our Employees Maintain The Highest Degree Of Professionalism, While At The Same Time Are Friendly And Personable. We Would Greatly Appreciate The Opportunity To Service Your Landscape Needs In An Attempt To Assure The Highest Quality Workmanship In The Metroplex For Your Property. Ask About Our Angie's List Discount. We Offer 100% Customer Satisfaction Or Your Money Back Guaranteed!!! Please Contact Us At 817-832-4790 Or 214-704-7993 Or email [email protected]. Please Visit Our Website landscapeinnovations.org to see some of our customer's testimonials. We Look Forward To Working With You!!! Warmest Regards, Michael Rohe/President Landscape Innovations
"We were very happy with our landscape project. Mike created a plan that included our input. He and his crew arrived as scheduled and completed the job in one day."
Nortex Fence & Patio offers free estimates! We build custom, quality fences, decks, arbors, patio covers, driveway gates, retaining walls, stamped concrete, and more. We offer competitive prices while still using top quality material, and highly skilled, experienced, and knowledgable builders. Nortex strives to build relationships with our valued customers, and your feedback is so very appreciated. Thank you for taking the time to tell us how we are serving you! We serve all of North Dallas! Free estimates!
"This was my first new fence purchase, and Jeff made it as easy as possible to get a fence that is not “one of the best”, but “the best” on the block. And compared to other quotes, the was the good (quality) deal."
Steve Q on July 2024
Nortex Fence & Patio offers free estimates! We build custom, quality fences, decks, arbors, patio covers, driveway gates, retaining walls, stamped concrete, and more. We offer competitive prices while still using top quality material, and highly skilled, experienced, and knowledgable builders. Nortex strives to build relationships with our valued customers, and your feedback is so very appreciated. Thank you for taking the time to tell us how we are serving you! We serve all of North Dallas! Free estimates!
"This was my first new fence purchase, and Jeff made it as easy as possible to get a fence that is not “one of the best”, but “the best” on the block. And compared to other quotes, the was the good (quality) deal."
Environmentally friendly using all Biodegradable products. Accredited by the (BBB) Better Business Bureau with A+ Rating, Established in 1993. Proud member of the (TCIA) Tree Care Industry Association & proud member of (ISA) International Society Arboriculture. Professional trained staff with Industrial Forestry Equipment. Received 2008, 2009, 2010 Super Service Awards. Accept Major Credit Cards Bonded, Licensed & Insured for $1 Million Dollars. SAFETY'S 1ST WITH COMPLETE TREE SERVICES INC. Call us Today at 214-587-6833 and RECEIVE YOUR 10% OFF
"Elite Arborist went above and beyond to seeing my landscaping needs were met! Allow me to jumped at the chance to write an honest review showcasing this company’s dedication and attention to customer detail. Carlos took pride in ensuring the highest quality materials were used to beautify our home! He was particularly eager to reflect/incorporate my wife’s personal creative touch while professionally enhancing the natural outdoor space of our dreams. ELITE ARBORIST was also generous in allowing me a grace period to pay in full with three weekly installments. Finally, my wife adds, “Thank you for your meticulous care in our lawn installation. Suggesting the flower bed detail reflects your dedication and skills.” Jas Jam"
Jas J on May 2025
Environmentally friendly using all Biodegradable products. Accredited by the (BBB) Better Business Bureau with A+ Rating, Established in 1993. Proud member of the (TCIA) Tree Care Industry Association & proud member of (ISA) International Society Arboriculture. Professional trained staff with Industrial Forestry Equipment. Received 2008, 2009, 2010 Super Service Awards. Accept Major Credit Cards Bonded, Licensed & Insured for $1 Million Dollars. SAFETY'S 1ST WITH COMPLETE TREE SERVICES INC. Call us Today at 214-587-6833 and RECEIVE YOUR 10% OFF
"Elite Arborist went above and beyond to seeing my landscaping needs were met! Allow me to jumped at the chance to write an honest review showcasing this company’s dedication and attention to customer detail. Carlos took pride in ensuring the highest quality materials were used to beautify our home! He was particularly eager to reflect/incorporate my wife’s personal creative touch while professionally enhancing the natural outdoor space of our dreams. ELITE ARBORIST was also generous in allowing me a grace period to pay in full with three weekly installments. Finally, my wife adds, “Thank you for your meticulous care in our lawn installation. Suggesting the flower bed detail reflects your dedication and skills.” Jas Jam"
We are a small veteran owned business looking to give homeowners trust in quality work. This includes the following: Hardscape/ flowerbeds Irrigation Sod installation Pathways Fence staining/ pressure washing
We are a small veteran owned business looking to give homeowners trust in quality work. This includes the following: Hardscape/ flowerbeds Irrigation Sod installation Pathways Fence staining/ pressure washing
Any outdoors work that you may need help with or done well be right on it with a great price for you we take pride in our work to come satisfy you with all your needs that need to be done thank you - Angel Gonzalez owner-operator of AG Outdoors Property Services
Any outdoors work that you may need help with or done well be right on it with a great price for you we take pride in our work to come satisfy you with all your needs that need to be done thank you - Angel Gonzalez owner-operator of AG Outdoors Property Services
Looking to enhance the view of your outdoor space? Our team provides tree removal, crown reduction, tree pruning, landscape design services, and sod installation. The benefits of crown reduction are a beneficial tree care practice that involves selectively removing branches from the top of a tree. This helps reduce the overall size and weight of the tree's canopy, improving its structural integrity and reducing the risk of branch failure. Tree pruning involves selectively removing specific branches or limbs to improve a tree's structure, health, and appearance. Regular pruning helps to remove dead, diseased, or damaged branches, which can prevent the spread of infections or infestations to other parts of the tree. It also promotes air circulation and sunlight penetration throughout the tree, which is crucial for its overall health and growth. Additionally, pruning can shape the tree's growth pattern and enhance its aesthetic appeal, making it a valuable practice for maintaining the health and beauty of your outdoor space. When trees are pruned, dead, damaged, or diseased branches are removed, which prevents the spread of disease. By regularly pruning and reducing the crown, we can ensure that the tree remains well-balanced and less prone to damage from strong winds, heavy snowfall, or disease. This not only protects the tree itself but also prevents potential harm to nearby structures, vehicles, or individuals. Crown reduction also allows for increased sunlight penetration and air circulation, promoting the tree's overall health and vitality. Transform your outdoor space with our innovation landscaping design sod installation services. We help you visualize your dream landscape design to life with top-quality sod installation, ensuring a lush, vibrant lawn that will be the envy of the neighborhood. Say goodbye to plain grass and hello to a stunning outdoor oasis, tailored to your unique style and needs. Let us help you turn your property into a breathtaking retreat!
Looking to enhance the view of your outdoor space? Our team provides tree removal, crown reduction, tree pruning, landscape design services, and sod installation. The benefits of crown reduction are a beneficial tree care practice that involves selectively removing branches from the top of a tree. This helps reduce the overall size and weight of the tree's canopy, improving its structural integrity and reducing the risk of branch failure. Tree pruning involves selectively removing specific branches or limbs to improve a tree's structure, health, and appearance. Regular pruning helps to remove dead, diseased, or damaged branches, which can prevent the spread of infections or infestations to other parts of the tree. It also promotes air circulation and sunlight penetration throughout the tree, which is crucial for its overall health and growth. Additionally, pruning can shape the tree's growth pattern and enhance its aesthetic appeal, making it a valuable practice for maintaining the health and beauty of your outdoor space. When trees are pruned, dead, damaged, or diseased branches are removed, which prevents the spread of disease. By regularly pruning and reducing the crown, we can ensure that the tree remains well-balanced and less prone to damage from strong winds, heavy snowfall, or disease. This not only protects the tree itself but also prevents potential harm to nearby structures, vehicles, or individuals. Crown reduction also allows for increased sunlight penetration and air circulation, promoting the tree's overall health and vitality. Transform your outdoor space with our innovation landscaping design sod installation services. We help you visualize your dream landscape design to life with top-quality sod installation, ensuring a lush, vibrant lawn that will be the envy of the neighborhood. Say goodbye to plain grass and hello to a stunning outdoor oasis, tailored to your unique style and needs. Let us help you turn your property into a breathtaking retreat!
At Suarez Masonry Services, we specialize in delivering fast and precise construction solutions that elevate your projects to new heights. Our expertise encompasses a wide range of masonry services, from swift installations to meticulous repairs. What sets us apart is our unwavering commitment to speed, precision, and excellence. We understand that time is crucial, and our dedicated team ensures top-notch craftsmanship without compromising efficiency. With a solid background spanning 10 years, we bring a wealth of experience to every project. Our team of skilled professionals is at the heart of our success, consistently delivering quality workmanship. Whether you're a homeowner, contractor, or business owner, we've got the expertise to meet your construction needs. Discover the Suarez Masonry Services difference. Contact us today for a free quote and experience the swiftness and precision that define our craftsmanship. Elevate your builds with us!
At Suarez Masonry Services, we specialize in delivering fast and precise construction solutions that elevate your projects to new heights. Our expertise encompasses a wide range of masonry services, from swift installations to meticulous repairs. What sets us apart is our unwavering commitment to speed, precision, and excellence. We understand that time is crucial, and our dedicated team ensures top-notch craftsmanship without compromising efficiency. With a solid background spanning 10 years, we bring a wealth of experience to every project. Our team of skilled professionals is at the heart of our success, consistently delivering quality workmanship. Whether you're a homeowner, contractor, or business owner, we've got the expertise to meet your construction needs. Discover the Suarez Masonry Services difference. Contact us today for a free quote and experience the swiftness and precision that define our craftsmanship. Elevate your builds with us!
Martinez Landscaping and Masonry - We offer concrete pouring and repair services, as well as concrete driveway services, landscaping, hardscaping, brick, block, stone masonry and other outdoor services. Give us a call today!
"Excellent. Israel is an artist!"
Daniel M on March 2024
Martinez Landscaping and Masonry - We offer concrete pouring and repair services, as well as concrete driveway services, landscaping, hardscaping, brick, block, stone masonry and other outdoor services. Give us a call today!
Welcome to Pacific Masonry, your premier partner for top-tier concrete & masonry solutions in the vibrant Dallas-Fort Worth metropolitan area. With an unwavering commitment to quality, reliability, and innovation, we stand as a beacon of excellence in the concrete industry.
"It went very well, they are very good at what they do."
Caroline A on December 2023
Welcome to Pacific Masonry, your premier partner for top-tier concrete & masonry solutions in the vibrant Dallas-Fort Worth metropolitan area. With an unwavering commitment to quality, reliability, and innovation, we stand as a beacon of excellence in the concrete industry.
"It went very well, they are very good at what they do."
Caroline A on December 2023
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Pavers and Hardscaping questions, answered by experts
Most installations take 3-10 days, depending on the area size and design complexity.
While it may be less expensive initially to lay concrete vs. pavers, the long-term expenses that come with repairing concrete may prove to be less cost-friendly than simply replacing a few damaged pavers. On top of that, stamped concrete may only last for 25 years compared to pavers, which can last over 50 years.
Whether you decide to DIY paver installation or want to hire a pro, it’s smart to understand the process. First, you’ll need to prepare the area by clearing away grass and dirt. Next, you’ll add the paver base of gravel and sand before laying the pavers on top. You may need to cut pavers to fit your space or the landscaping design and add edging stones.
An ideal driveway gradient is between 2% and 5%. Anything lower than 1% or higher than 15% can cause problems for your car or property. A driveway with less than a 1% slope increases your likelihood of flooding and water damage, while a driveway with a 15% grade or higher can be too steep for safe traveling.
The lifespan of pavers varies based on many factors. Material is the key component, with concrete, stone, and brick pavers lasting up to 100 years, while clay pavers usually only last around 25 years. To maximize your pavers’ lifespan, you should keep your paver patio or walkway clean, add sealant every few years, and keep the joints sealed with polymeric sand as needed.
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The Krum, TX homeowners’ guide to pavers and hardscaping services
From average costs to expert advice, get all the answers you need to get your job done.
Looking to elevate your backyard aesthetic with a patio? Use this paver patio cost guide to help you estimate your total project cost before you get started.
Pea gravel is a good-looking, versatile landscaping stone that's a favorite of the pros. Read about how much pea gravel costs for both installation and the stone itself.
Learn how to fix your paver patio drainage problem by determining the source of the water that is flooding your pavers and causing sinking, cracking, and other issues.
Determining how much concrete you need for stairs can involve some tricky math. Our concrete stair calculator simplifies the process. Here's how to measure.